Jon Gordon - Soup: a recipe to nourish your team and culture

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Table of Contents

Praise for Soup

Its often said you get out what you put in. Same goes for how we lead our teams (at work, home, or school). In Soup, Jon Gordon has done a masterful job of illustrating the necessity of this point for anyone who wishes to increase their influence, build a better team, or expand their leadership effectiveness. The one who stirs the pot is the one who impacts the flavor of the soup, just as the one who leads the team is the one who creates the culture around it. This book will help you add flavor to your life, the lives of others, and your team.

Carl Liebert
CEO, 24 Hour Fitness

Once again, Jon cooks up a world-class recipe for business, emphasizing that the key to ultimate leadership success is enabling your employees to deliver excellence.

Ryan Magnon
VP of Quality, The West Paces Hotel Group

If you are ready to stir the pot and lead your team with more optimism, passion, and trust, you will love this book.

Deborah Gilmore
President, Womens Council of REALTORS

For my grandparents, Martin and Janice Gordon.
Your love made the difference.

Jon as a young boy with his grandparents
and a big pot of SOUP.

Acknowledgments

Im thankful for all the people who helped me stir the pot and prepare this Soup.

Thank you to my wife Kathryn for your continued encouragement, love, and support, and for creating a culture of greatness at home.

Thank you to my publisher, Matt Holt, and editor, Shannon Vargo, and to Beth Zipko, Kim Dayman, Larry Olson, and the rest of the team at Wiley for being more than just a publisher. You are family.

Thank you to my agent and marketing genius Daniel Decker for all your hard work, talent, and support. We are a great team.

Thank you to all the soup makers out there who stir the pot with love. I hope you enjoy this book.

Most of all, I thank God for the most important relationship in my life. Thank you for your daily bread. You nourish me and give me strength. I am here to know you, love you, and serve you.

Introduction

When I think of soup, I think of my grandmother. She loved to cook, and food and love were one and the same to her. When she cooked, she wasnt just making a meal. She was pouring out the love in her heart and sharing this love with her family. When we ate her food, we loved her back. And no soup, no matter who made it, ever tasted as good as hers. Her love made the difference.

Ive discovered that who stirs the pot has an impact on whats in the pot. For example, did you know that some wine experts can determine the personality of a winemaker simply by tasting the wine? There is a common challenge experienced by chefs I call the stirring-the-pot phenomenon. No matter how carefully different chefs follow the same recipe, the final product always varies a little bit because we cant separate who stirs the pot from whats in the pot.

The same is true in business and in every aspect of life. Every day you are stirring the pot of life, and the most important ingredient you can put into your soup is you. Your love, optimism, trust, vision, communication, authenticity, appreciation, and passion make life delicious, and the relationships you create at work and at home determine the substance and quality of your soup.

In my work with countless businesses, professional sports teams, hospitals, and school districts, Ive seen firsthand how one person who grabs the spoon and decides to stir the pot can make a difference. One person who decides to bring out the best in others by sharing the best within him- or herself can transform teams and organizations.

My hope is that in reading this book, you will decide to be that personthat by your example, you will lead your company, your team, your family, your classroom, your church, your hospital. That you will invest in others and create engaged relationships that foster teamwork and create a culture of greatness.

Soup is meant to be enjoyed together. So, let us read together, learn together, eat together, lead together, and create success together.

Enjoy!

Chapter 1

Hungry

Nancys stomach growled as she walked with Brenda toward their favorite lunch spota burrito joint with dirty floors, old furniture, and cheap, oversized burritos. After a long morning analyzing spreadsheets, reading reports, and engaging in heated discussions that lasted well into the lunch hour, Nancy was tired, hungry, and in need of food... quickly.

She didnt want to think about the bad news the spreadsheets revealed. She didnt want to worry about the reports anymore. And she didnt want to talk to one more person about the future of her company. All she wanted to do was eat. Yet instead of turning left into the burrito joint, she grabbed Brendas arm and whispered, Keep walking. Her intuition was stronger than her hunger, and it told her that the man with the mustache in the blue suit was following them.

Whats the matter? Brenda asked, as Nancy began to jog instead of walk.

Nancy pointed and nodded toward the man following them.

Again, Brenda said.

Yes, again. Come on. Lets lose him, Nancy said as she grabbed Brendas arm and they ran down the street. Moments later, they came to an intersection, turned left, made a quick right, and then took the next left, zigzagging their way through downtown, hoping to lose their pursuer.

The first time Nancy realized that someone was following her, a few months ago, it terrified her. Shed called her husband, a retired police officer, in a panic, only to learn at her board meeting later that day that it was probably some form of corporate spying. More like idiot espionage, she thought. She was told it came with the job of being the newly appointed CEO of a company that everyone was watching. With its stock price in the tank, revenue falling, and rumors swirling, the company was a likely acquisition target, which meant that business reporters, investors, potential acquirers, and powerful businesspeople were doing their due diligence on the company, and it also meant that they wanted to know more about the new CEO.

Her life wasnt in jeopardy, but her privacy was, and Nancy didnt like it one bit. She did whatever it took to keep the prying eyes out of her life, even if it meant forgoing mouthwatering burritos and running through downtown streets. Thankfully, her effort paid off, and when Nancy and Brenda stopped in the middle of the street and looked around, their pursuer was nowhere in sight. They had lost him, and now it was time to eat. But where?

Nancy noticed a long line of people at the end of the street, and as she and Brenda approached, they realized that these people were waiting to eat at a restaurant. Brenda looked up and read the sign on the building: GRANDMAS SOUP HOUSE.

Lets eat here, Brenda said.

Are you serious? replied Nancy. We make soup. We live and breathe soup. We are surrounded by soup every day of our lives. Do you think I really want to eat soup for lunch? Ive had enough soup.

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