Cindy Ventrice - 101 Tips for Team Leaders: Simple ways to boost morale, productivity, and profits
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101 Tips for Team Leaders: Simple ways to boost morale, productivity, and profits: summary, description and annotation
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Engaging teams is tricky business. If it wasnt we would have better than the 30 percent full engagement reported by Gallup in 2011. Wouldnt it be great if you could get a little help motivating your team to peak performance?
101 Tips for Team Leaders is designed for you, the busy leader. It provides you with simple ideas for engaging your team members.
Covering everything from praise to fairness to empowerment, 101 Tips will show you tested strategies for developing a highly productive team.
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Acknowledgements
I want to thank my clients, workshop participants, survey respondents, readers of Make Their Day! and subscribers to my newsletter and weekly tips. Your questions and ideas are incorporated here.
Table of Contents
Acknowledgements
Table of Contents
Your Guide to This Book
The Tips
About the Author
Your Guide to This Book
Engaging teams is tricky business. If it wasnt we would have better than the 30 percent full engagement reported by Gallup in 2011.
Really understanding the leaders role in engagement isnt as simple as it seems. Here is a note I received recently, Its been about two years since I bought and read your book [ Make Their Day! Employee Recognition That Works ,] and about a year that I have been getting your email tips . Guess what? Its only now that it is starting to sink in and I find myself implementing your advice in a more natural way.
It took this reader two years to really incorporate the kinds of strategies you will find in this book. Team motivation definitely isnt easy. It takes time to build the habits that will make you a natural.
Chefs find it takes years of study and practice to become masters. The same can be true of engaging a team; it takes practice and a little coaching to master the art.
Bear with me as I follow the chef analogy a bit further. This book contains 101 recipes for team engagement. Each recipe satisfies different aspects of motivation. With 101 Ways to Engage Your Team you can select a balanced menu of engaging leadership habits.
So, where do you begin?
You can begin at the beginning if you choose, but it isnt necessary. You can skip through until you see a heading that catches your eye. It doesnt matter where you begin, only that you do begin.
What I really dont want you to do is read this book cover to cover in one sitting. It isnt that kind of book. Remember this is a book of recipes for you to try, so
Pick a tip. Read it. Think about it.
Test it out.
Assess your results.
Tweak the recipe to suit your taste.
Make notes.
Add it to your recipe file or
Throw it out if it just doesnt suit you or your team
Then
Read another tip and take action.
Assess your results.
Tweak or toss.
Repeat
Whether you are a manager, supervisor, team lead, or anyone else who needs to get people working together towards a common goal, this book is for you.
Most of the tips found in this book take very little time. Thats a good thing because you probably are already pressured to do more than is reasonable.
The big bonus of following these tips is that they really do work! They have been tried and tested by hundreds of leaders. The tips engage teams, thereby creating more loyalty, productivity, and creativity.
So, if you are ready to start, pick a tip and try it out. Then try another, and another. Keep it up and you will be leading an enthusiastic and highly productive team in no time!
The Tips
Hear something good about someone on your team? Be sure to let them know.
Did you receive a complimentary email regarding an employee? Forward it to your manager.
Did a customer send a note complimenting your team? Read it at your next meeting. Better yet, invite the customer to join you and your team for lunch and let them tell your team why they are so valuable.
When you hear good news the one thing you never want to do is hoard it. Psst pass it on!
Say good morning to the people on your team. Does this sound too simple to really have any effect on engaging people?
It is simple and very effective. People are loyal to, work hard for, and want to be associated with those they have a positive relationship with. So, make eye contact, smile, say good morning, and ask a friendly question.
Are you in a different time zone than much of your team? You dont have to be face to face to be effective. Leave a voicemail before you head home or before they arrive in the morning. Aim for your greeting to be the first they hear when they check their messages.
You want your team to stay engaged and productive, so remember its a jungle out there.
As the leader you need to:
* Chart a course (set goals).
* Clear the underbrush (obstacles).
* Fight off threats (reduce bureaucracy and shield your team from unreasonable demands)
Do these things and your team will be able to focus and achieve great results.
Research shows that what happens last makes the greatest impression; it is what is most memorable.
At the end of the day, what impression are you leaving your team with?
Try a:
* Quick meeting to announce a success.
* Encouraging email update.
* Afternoon game of team trivia with silly prizes.
* Message by the time clock or coat rack.
Are you up to date on what your team is doing: roadblocks theyve stumbled across, resources they need to access to, and successes they have achieved?
Your team wants to feel connected and part of that connection is having a leader who is aware of project peaks and valleys, supports them as they work towards their goals, and can represent them to those outside of the team
Looking for a way to celebrate a recent achievement? Dont forget the food. Here are a few ideas to get you started:
* Hold an ice cream social.
* Have fresh cookies delivered.
* Encourage employees to hold a cultural heritage potluck, bringing in foods unique to their background.
* Have leaders cook for employees. Pancake breakfasts and BBQs work well.
Many great managers say the best celebrations include food.
Show that you trust your people, and you are showing them that you respect them and their capabilities. It is one of the most powerful ways to instill loyalty and boost productivity.
You can show that you trust the members of your team by letting them work from home or a have a flexible schedule whenever possible. Trust that they will get the work done, and they will.
Another way to demonstrate your trust is to give them new responsibilities. Provide guidance, but dont micromanage. Your confidence in their abilities will motivate them to achieve more. Trust your team and, in most cases, they will live up to that trust.
Set aside a space for team accomplishments. Put up photos of every member of the team. Around each photo post positive comments received from you, team members, customers, other teams and supervisors.
Instead of just posting new additions to the wall, celebrate them. Gather people together and read the positive comments. Add your own congratulations.
Keep the wall updated and your team will constantly bump into the reality that their work is appreciated.
Everyone makes a few missteps as they build new habits. If you find that it is difficult to remember to take positive action to engage your team, try one or two of the following:
* Make engagement the header of your to do list, both figuratively (tip 66) and literally.
* Stick a note on your computer reminding you of a tip you want to work on.
* Leave yourself a message, voice mail or email, at the end of the day. It will be the first thing you retrieve in the morning.
* Sign up for a free weekly tip at: http://www.maketheirday.com/Tip.html
Learning something new re-engages and re-ignites people. It is your responsibility to find a learning opportunity for every person on your team. You dont have to send everyone to a costly seminar. Consider cross-training, new responsibilities, or even self-study.
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