Thomas Rhys Evans (editor) - Applying Occupational Psychology to the Fire Service: Emotion, Risk and Decision-Making

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Editors

Thomas Rhys Evans and Gail Steptoe-Warren

Applying Occupational Psychology to the Fire Service Emotion, Risk and Decision-Making

Editors

Thomas Rhys Evans

Coventry University, Coventry, UK

Gail Steptoe-Warren

Coventry University, Coventry, UK

ISBN 978-3-030-14587-3 e-ISBN 978-3-030-14588-0

https://doi.org/10.1007/978-3-030-14588-0

Library of Congress Control Number: 2019932973

The Editor(s) (if applicable) and The Author(s) 2019

This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.

The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.

The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Cover illustration: West Midlands Fire Service/Alamy Stock Photo

This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG.

The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

This book is dedicated to everyone who works within the Fire Service.

You have our utmost respect.

Acknowledgements

The authors of the current text wish to express their sincere gratitude to all the individuals who participated, engaged with, or supported the research presented.

Contents

Part I Introduction

Thomas Rhys Evans and Gail Steptoe-Warren

Part II Emotion

Thomas Rhys Evans

Alana Juman Blincoe and Christine Grant

Karen Maher

Part III Risk and Safety

Bill Gough

Frank Watt and Pat Tissington

Gail Steptoe-Warren and Thomas Rhys Evans

Part IV Decision-Making

Pat Tissington and Frank Watt

Sophie Ward , Gail Steptoe-Warren and Thomas Rhys Evans

Part V Discussion

Thomas Rhys Evans and Gail Steptoe-Warren

List of Figures

Fig. 2.1 The integrated model of affect-related individual differences

Fig. 4.1 Job Demands-Resources Model (Adapted from Bakker & Demerouti, 2016)

Fig. 4.2 Framework for the exploration of the introduction of ACA as an intervention

Fig. 4.3 Overview of empirical investigation

Fig. 5.1 Post-modernisation incident trend. Taken from fire statistics bulletins 20052018

Fig. 5.2 Demonstrating the operational injury trend in recent years. Taken from operational statistics bulletins 20122018

Fig. 5.3 Demonstrating the number of injuries sustained whilst responding, in attendance, and returning from operational incidents in the 2015/2016 data sample

Fig. 5.4 Operational injury trend. Taken from fire and rescue workforce and pensions statistics: England, April 2016March 2017

Fig. 7.1 Conceptual map of themes

Fig. 8.1 Fire incident command decision-making model (Adapted from Flin et al. 2008)

Fig. 8.2 Free sort MDS plot

Fig. 9.1 The constructs of operational preparedness (Steptoe-Warren & Grant, 2013)

Fig. 9.2 Flow chart providing an overview of the two-phase design and the 9-stage process adopted

Fig. 9.3 Example SJT items

List of Tables

Table 2.1 Roles emotions can play for decision-making (Pfister & Bhm, 2008)

Table 2.2 Stages of a PRISMA-P systematic literature review (Simplified from Moher et al., 2015)

Table 3.1 Interview participants

Table 3.2 Thematic analysis

Table 4.1 Comparison of ACA with typical 2:2:4 shift system

Table 4.2 Summary of study findings

Table 5.1 Reductions in operational staff since 2009 (taken from operational statistics bulletins 20092015)

Table 5.2 Record of operational fatalities in the United Kingdom, post-modernisation (Watterson, 2015)

Table 5.3 Demographic variables of the Phase 1 study

Table 5.4 Temporal variables

Table 5.5 Environment and preconditions variables

Table 5.6 Context and causal variables

Table 5.7 Research involving the application of HFACS in domains other than aviation

Table 6.1 Construct, dimensions, and themes

Table 6.2 Construct, dimension, and themes (amended)

Table 6.3 Fit indices for two-factor and three-factor models

Table 6.4 Variable number, items, and factor allocation

Table 8.1 The seven stages of decision-making (Carroll & Johnson, 1990)

Table 8.2 Results of laddering studya complete set of incident exemplars

Table 9.1 Phase two participant demographics

Notes on Contributors

Dr. Thomas Rhys Evans

is an Associate Professor in Occupational Psychology at Coventry University. Toms work focusses upon the social and affective components of work, with a particular passion for Open Science. Tom has published in Emotion, Emotion Review , Advances in Methods and Practices in Psychological Science , and Frontiers in Psychology , amongst others.

Bill Gough

retired as one of the longest serving senior operational officers in the British Fire Service, with over 42 years service, and was awarded the Queens Fire Service Medal in 2012. He lectures in Emergency Planning and Operational Risk management at the University of Wolverhampton and has an M.Sc. in Risk, Crisis and Disaster Management from the University of Leicester. He is currently studying a Ph.D. at Coventry University exploring the implications for error management and injury reduction based on an analysis of Firefighter injury sustained during operations. Experienced in post event investigation and analysis he has been involved in the investigation of Firefighter fatalities and is devoted to improving the safety of firefighters.

Dr. Christine Grant

is a Chartered and HCPC registered Occupational Psychologist and Associate Head of School at Coventry University. Christines research focuses on workplace well-being including, building resilience, the switched on culture, agile working, competency development and designing measures for e-workers. Christine has published widely including in the Journal of Employee Relations and has also appeared frequently in the media including on BBC breakfast.

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