Block - Flawless Consulting

CONTENTS

Flawless Consulting is not just a practical, useful, and inviting book for practitioners. Its all those things, but its also a book about some of the most vexing issues we face when consulting to organizationsissues of resistance, truth, doubt, vulnerability, and accountability. If you find yourself giving advice to people making choices, then this book is a must-have for you. Buy it today, use it tomorrow.

Jim Kouzes, award-winning coauthor of the best-selling The Leadership Challenge and The Truth About Leadership; Deans Executive Professor of Leadership, Leavey School of Business, Santa Clara University

Consulting at its best is about action and interaction, relationships and results. In a highly readable guide that is both inspirational and practical, Peter Block leads consultant and client together through a proven approach to realize their future.

Samuel R. Strickland, chief financial and administrative officer, Booz Allen Hamilton

... surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions.... Whether ones consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect upon our own practice and to discuss with colleagues.

Roger Harrison, independent consultant and author of Consultants Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison

Peter Block has written a masterful third edition of his masterpiece, Flawless Consulting . A powerful message that emerged gradually in editions one and two comes clearly to the surface in this latest edition. Important additions to edition three are the strength-based strategies that many are beginning to use... in solving seemingly intractable problems in health care and other industries. They are featured in a new Chapter Twelve and form a common thread that runs through this entire path-breaking book.

Jon C. Lloyd, MD, FACS, senior associate, Positive Deviance Initiative; clinical advisor, Plexus Institute

... shows why the earlier versions of the book are deeply valued by those who have read them. The updates in this edition... showcase the premises of the book. Flawless Consulting is at the head of the class for those wanting to master the complexities of consultation.

Larry Browning, professor, Department of Communication Studies, University of Texas at Austin; adjunct professor of management, Bod Graduate School of Business, Bod, Norway

My company uses this book as our primary guide to consultant skills. Interestingly, our most experienced consultants value the insights from Flawless Consulting the most. It has made a big difference in how we think about and work with clients.

Tnnes Ingebrigtsen, CEO, mnemonic

Every new story and fresh insight in this third edition of Flawless Consulting abounds with sagely wisdom for anyone learning the art of influence without power. With the warm, gentle voice of a trusted friend, Peter guides, nudges, and inspires.

Arvinder S. Dhesi, group talent director, Aviva

This new edition of Flawless Consulting is highly germane to educators at all levels who are serious about helping bring about true educational reform. Teachers and students can drop their roles and engage one another authentically with discovery and dialogue about mutual expectations. Peter also helps us restore a sense of sanity in following what we know makes sense. I highly recommend this new edition for my colleagues in the education profession.

David W. Cox, professor of education, Arkansas State University

Peter Block did it again! With this edition of Flawless Consulting he demonstrates why he continues to inspire millions of change leaders around the world. We practice with more impact because of Peters teachings.

Louise van Rhyn, change activist and nation builder, South Africa

... very special as it has equipped me to be an enabler of transformation by making our clients and us work like real partners that build the capacity of both to work for the well-being of all stakeholders.

Anil Sachdev, founder and CEO of Grow Talent Company and the School of Inspired Leadership, Gurgaon, India

Peter Blocks masterpiece Flawless Consulting in 1980 informed my point of view on developing organizations. This book is the capstoneyou cant afford not to read it.

Phil Harkins, CEO, Linkage Inc.

... invaluable insights to the evolution and usefulness of Flawless Consulting. In this practical guide, one thing that stands out for me is Peters emphasis on the importance of consulting from the view of possibilities over problems.

Marcia Mendes-dAbreu, vice president, Human Resources, Ontario Teachers Pension Plan

The Instructors Manual for the third edition of Flawless Consulting is available free online. If you would like to download and print out a copy of the Manual, please visit: www.wiley.com/college/block

Copyright 2011 by Peter Block. All Rights Reserved.

Illustrations 1978, 2000, 2011 by Janis Nowlan.

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