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David Sibbet - Visual Consulting: Designing and Leading Change

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David Sibbet Visual Consulting: Designing and Leading Change
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Visualization--in your own imagination, on the wall, and with media--supports any consultant who is learning to design and facilitate transformational change, leadership development, stakeholder involvement processes, and making sense of complex challenges. This book, from leaders in the field, shows you how. Building on Peter BlocksFlawless Consulting, it explains how to visually contract and scope work, gather data, provide feedback, plan interventions, implement, and support on-going sustainability in organizational and community settings.
Unlike Blocks work,Visual Consultingaddresses the challenging problems of guiding organizational and social change processes that involve multiple levels and types of stakeholders, with interests in both local and global environments. It demonstrates how visualization and design thinking can be used to get more creative and productive results that are owned by everyone. The practices described apply to organizational as well as diverse, cross-boundary consulting projects. In this book, you will. . .
Learn powerful visual tools for all key stages of the consulting process, including marketing your services Understand the predictable challenges of change and how to successfully guide organizations and communities through them Learn how to collaborate with clients to get sustainable results Find tools for using visualization comprehensively, for both inner and outer work Successfully guide change in both organizations and communities The fourth installment in theVisual Facilitationseries, this book teaches you how to activate the full range of visual tools, methods, and models to support stepping into successful, contemporary consulting relationships.

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The following are registered trademarks of The Grove Consultants - photo 1

The following are registered trademarks of The Grove Consultants InternationalGroup Graphics, Graphic Guides, Digital Graphic Guides, and The Drexler/Sibbet Team Performance Model. Trademarks in use include Storymaps, Visual Planning Systems, Strategic Visioning Model, Liminal Pathways Framework and the Seven Challenges of Change.

Copyright 2018 by John Wiley & Sons, Inc. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Cataloging-in-Publication Data is available

ISBN 978-1-119-37534-0 (pbk)
ISBN 978-1-119-37536-4 (ebk)
ISBN 978-1-119-37533-3 (ebk)

This book is dedicated to all the visual facilitators,
consultants, and activists working to make their
organizations and communities more collaborative,
creative, and compassionate places to work and live,
and to Hannah, Thom, Val, Jerda, Phil, and all their
children as they face the new challenges ahead.

The Wiley Visual Facilitation Series Figure I1 Visual Meetings How - photo 2
The Wiley Visual Facilitation Series

Figure I.1

Visual Meetings How Graphics Sticky Notes Idea Mapping Can Transform Group - photo 3

Visual Meetings: How Graphics, Sticky Notes & Idea Mapping Can Transform Group Productivity, was a best seller in 2009. It's been translated in more than a dozen languages and stimulated many to begin consulting practices using these methods.

Visual Teams: Graphic Tools for Commitment, Innovation, & High Performance followed in 2010 and explained how teams using visual facilitation function over time. It also explains the underlying Theory of Process that informs this and other process models designed by David Sibbet.

Visual Leaders: New Methods for Visioning, Management & Organization Change came out in 2013 in full color. It guides leaders on how to think about developing personal visual literacy and guide their organizations to become visually adept.

Introduction

) builds on prior books, but assumes a more general level of understanding of the purpose and power of visualization than when the series began. Since Visual Meetings was published an entire body of literature has emerged with an ever-widening delta of practitioners, and attendant confusions about how these methods really work in practice.

Figure I.2

Visual Consulting Designing Leading Change explores the integration of - photo 4

Visual Consulting: Designing & Leading Change explores the integration of visual facilitation, dialogic practice, and change work, as practiced by co-authors David Sibbet and Gisela Wendling, Ph.D. It introduces a new Seven Challenges of Change model.

A deeper purpose for writing Visual Consulting emerges from our experience of current events on local and global levels moving very quickly in complex and polarizing ways. We believe there is a need for practitioners who can be constructively involved in responding to these challenges and help guide change using the tools that visualization and dialogic practice provides. Both of us authors are fully engaged in long-term projects working on organizational and community change, often combined with supporting practitioner development. We feel called to share what we are learning more now than ever. We are eager to reach consultants in general who are becoming aware of the power of visualization, but also to visual practitioners who are awakening to the possibility of using their skills to help design and facilitation change in a more expanded way.

As with the other books, what we are sharing is based on experience enlivened by relevant theory. We know practitioners need concepts and light scaffolding to guide their developmental work, and specific, useful practices that can be applied. And we also know that reading stories of how these approaches work in actual practice can bring the theories, skills, and approaches to life.

Blending Three Fields

We are integrating three fields of practice in our conception of visual consulting: Visual facilitationDialogic practiceChange work (). Each of these fields has disciplines, associations, literature, practices, and special language. What makes it possible to integrate them is they share a need for process awareness and process thinking.

Dialogue

Figure I.3

Visual Facilitation Visual facilitation is my David Sibbet lifelong passion - photo 5
Visual Facilitation

Visual facilitation is my (David Sibbet,) lifelong passion with decades of organization and community consulting across multiple sectors. I, Gisela Wendling, have spent my professional life researching and supporting change work with a continuous focus on integrating the principles and practices of dialogue in my work. We are excited to introduce readers to several new visual frameworks that have been especially powerful with our own work in this regard. One is the Consulting Framework for Respectful Engagement that will help consultants of any type understand their roles and the type of relationship they hope to establish with clients.

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