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Booher - What More Can I Say?

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Booher What More Can I Say?
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An essential guidebook for honing business communication skills ... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion?for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.

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ENDORSEMENTS FOR WHAT MORE CAN I SAY To be a success you need to influence - photo 1

ENDORSEMENTS FOR

WHAT MORE CAN I SAY?

To be a success you need to influence others, communicate persuasively, and win the hearts and minds of those around you. Dianna Booher can give you the expert advice you need to succeed.

Darren Hardy, publisher and editor of Success magazine and New York Times bestselling author of The Compound Effect

Dianna Booher may have accomplished the impossible. By following the tactics revealed in What More Can I Say?, you will communicate in a way that creates a dynamic engagement with others after which all parties walk away satisfied and smiling. Excellent work from one of todays most important communication experts.

Marshall Goldsmith, author or editor of 34 books, including the global bestsellers Mojo and What Got You Here Wont Get You There

Boohers What More Can I Say? does say it all in a way thats relevant, specific, compelling, and credible.

Ralph D. Heath, former executive vice president of Lockheed Martin Aeronautics Company

This is a wonderful book, fast-moving and enjoyable, loaded with practical ideas to make you a more influential and powerful communicator.

Brian Tracy, author of The Power of Charm

Dianna Booher has done it again! What More Can I Say is the definitive book on the hows and whys of communicating effectively. Ive always said leadership is an influence processand to influence others, you have to know how to get your point across clearly. What more can I say, other than Read this brilliant book!

Ken Blanchard, coauthor of The One Minute Manager and Legendary Service

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PRENTICE HALL PRESS

Published by the Penguin Group

Penguin Group (USA) LLC

375 Hudson Street, New York, New York 10014

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penguin.com

A Penguin Random House Company

WHAT MORE CAN I SAY?

Copyright 2015 by Dianna Booher

Penguin supports copyright. Copyright fuels creativity, encourages diverse voices, promotes free speech, and creates a vibrant culture. Thank you for buying an authorized edition of this book and for complying with copyright laws by not reproducing, scanning, or distributing any part of it in any form without permission. You are supporting writers and allowing Penguin to continue to publish books for every reader.

Prentice Hall Press is a registered trademark of Penguin Group (USA) LLC.

ISBN: 978-0-698-14177-3

An application to catalog this book has been submitted to the Library of Congress.

First edition: January 2015

While the author has made every effort to provide accurate telephone numbers, Internet addresses, and other contact information at the time of publication, neither the publisher nor the author assumes any responsibility for errors, or for changes that occur after publication. Further, the publisher does not have any control over and does not assume any responsibility for author or third-party websites or their content.

Most Prentice Hall Press books are available at special quantity discounts for bulk purchases for sales promotions, premiums, fund-raising, or educational use. Special books, or book excerpts, can also be created to fit specific needs. For details, write: Special.Markets@us.penguingroup.com.

Version_1

Contents
Its Not What You Think

You can change your world by changing your words.... Remember, death and life are in the power of the tongue.

Joel Osteen

P hils name sounded vaguely familiar. A quick Internet search confirmed the connection: Our paths had crossed about twenty years earlier at a client organization. His interview for my companys general manager position ended up more like a college reunion. We reminisced about mutual friends in the business, swapped client names, and bemoaned travel mishaps.

So why do you want to go to work for me? I ask him. Your LinkedIn page says youre vice president of marketing for some company.

Thats only part-time right now. The new company Im with is just a little ahead of the market. I need something else to bridge that gap before they can afford to hire me full-time.

Tell me about the new business, then.

His eyes light up like a Christmas tree, and he launches into an explanation about the new venture. Hes working for a Hollywood movie producer, who has a few sideline businesses of play-on-demand movies in hotel chains. They produce 3-D programming sold to networks such as ESPN, Hallmark, and Disney.

Got any reality TV shows in mind? he asks offhandedly as he ends his tale.

As a matter of fact, I do. I toss out a concept that had occurred to me while writing my last book.

Hmmm. That could work. Seriously. Ill pass the idea on to Barry if you want me to. Hes in LA this week. Have you been to Universal Studios? Amazing place. Anyway. Barry makes all those show decisions. I dont get into that. I just sell the programming into the hotels once the shows are shot. Occasionally, I go on one of the funding meetingsif theyre close by. Like a couple of weeks ago. Barry got a few doctors in a room. Pitched them on a new series hes doing. Twenty-five minutes. They all invested $50,000, and that was enough to put the first series in the can.... But its unusual for me to go.

We talk a little further about the general managers job. But I quickly decide its a no-go. Hes a nice guy, but I need a long-termer in the position.

A week later Phil calls again. Barry will be back from LA tomorrow afternoon. I mentioned your reality TV show to him. He wants to talk to you. Can you meet with him tomorrow at two?

Sure. Actually, I hadnt given the idea another minutes thought since Phil had left my office a week earlier. But I spend the rest of the day and evening writing up a treatment.

The next day Barry, Phil, and I meet in my office. We trade background information. Barry tells me about the movies he and his business partner have produceda long string of titles that I recognize immediately. Then he overviews several reality TV shows they are currently shooting.

At this point, I decide to show him the two-page concept that Id drafted.

He skims it, then looks up. I like it.

So you would be expecting me to invest in this show?

No. Thats my jobto raise the funding. We would own the show together and split the net profits fifty-fifty.

My first thought: Maybe hes taking money out of the proceeds, so that there is no profit. Could you forward a typical production budget for my review? His assistant does so the next day.

Over the next few weeks, we meet several times to discuss the specifics of the deal. On one occasion, he brings his son with him, who is working on a documentary for the History Channel.

Barry agrees to add every clause and safeguard I propose into our written contract. He reports that a couple of networks have already expressed interest in my concept, and he has an investor for our first $60,000.

So when are we going to start shooting the pilot? I ask.

As soon as I finish up the series Im onend of December.

December comes and goes. So are you ready to schedule the pilot? I need to line up the talent. They travel frequently, so I need to nail down dates with them.

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