Gorick Ng - The Unspoken Rules
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![Gorick Ng uses skills honed at Harvard on how to approach any complex problem - photo 1](/uploads/posts/book/261536/Images/9781647820459.jpg)
Gorick Ng uses skills honed at Harvard on how to approach any complex problem and simply break it down into its component parts. This is a highly readable and essential guide for every young person who wants to succeed.
DAVID CAREY, former Global President and Chairman, Hearst Magazines
I had a massive inferiority complex as a first-generation college student from a liberal arts background. The Unspoken Rules helped me turn that anxiety into confidence.
CHRISTINA L., business development intern, media
Working at a startup, it was easy to lose sight of what I really wanted because we were building so quickly. The Unspoken Rules helped me define my professional goals and position myself for a promotion I didnt know I could have.
WINSTON H., chief of staff, health care
School taught me how to code and debug but not how to turn managers and coworkers into allies. Thanks to The Unspoken Rules, I went from not having anyone to lean on to building lifelong friends and mentors.
PRIYA R., software engineer, finance
I felt lost while remote onboarding to my first full-time job, which had no HR and coworkers who were too busy to train me. The Unspoken Rules taught me how to be proactive, ask the right questions, and convince my manager that I am ready for more important responsibilities.
ANDR M., political staffer, government
After reading The Unspoken Rules, I realized why I didnt get a return offer in my previous internship. Now, two months into a new job, my boss has even told me that she has never seen this level of ownership and professionalism from a recent grad before!
HONG L., marketing analyst, nonprofit
Switching careers is stressful, especially when all of your colleagues have years of experience. The Unspoken Rules gave me a framework for earning others trust from day one. I went from feeling like an impostor to being recognized as a quick learner and effective teammate.
EMMANUEL C., human resources, biotechnology
In my first job, I was so concerned about making the perfect comment that I was always quiet in meetings with senior partners. The Unspoken Rules helped me find the confidence to speak up, so Im now an active contributor in investment committee meetings.
MARIA G., investor, private equity
The Unspoken Rules isnt only for when you have a boss. Knowing how to prioritize, keep the team on the same page, and communicate efficiently is even more important when you dont have anyone looking over you.
EUGENIO D., cofounder, startup
You need to do more than show up, lecture, and grade assignments to succeed as a teacher. You need other teachers to respect you and your department head to trust you. How do you build a reputation like that? No one teaches you thisnot until The Unspoken Rules.
ARIEL F., high school teacher
The Unspoken Rules completely changed how I work with my principal investigator. No more all-nightersnow Im setting clear boundaries, managing up, and deciding when to follow instructions and when to think for myself.
RICHARD Z., graduate researcher, academia
When I began my career, I thought that putting in the hours and winning cases would make me stand out. The Unspoken Rules not only helped me realize the importance of relationship building in promotion decisions but also gave me the tools and confidence to put myself out there.
KATHRYN R., law student
Succeeding in tech is all about figuring out what you need to doand then rallying people with different priorities around that goal. No one teaches you how to deal with ambiguity and manage yourself and other people. The Unspoken Rules does.
HASSAN A., product manager, technology
THE
UNSPOKEN
RULES
Secrets to
Starting Your
Career Off Right
GORICK NG
HARVARD BUSINESS REVIEW PRESS
BOSTON, MASSACHUSETTS
HBR Press Quantity Sales Discounts
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Copyright 2021 Gorick Ng
All rights reserved
No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to , or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.
The web addresses referenced in this book were live and correct at the time of the books publication but may be subject to change.
Library of Congress Cataloging-in-Publication Data
Names: Ng, Gorick, author.
Title: The unspoken rules : secrets to starting your career off right / Gorick Ng.
Description: Boston, MA : Harvard Business Review Press, [2021] | Includes index.
Identifiers: LCCN 2020047844 (print) | LCCN 2020047845 (ebook) | ISBN 9781647820442 (hardcover) | ISBN 9781647820459 (ebook)
Subjects: LCSH: Career developmentHandbooks, manuals, etc. | Success in businessHandbooks, manuals, etc.
Classification: LCC HF5549.5.C35 N55 2021 (print) | LCC HF5549.5.C35 (ebook) | DDC 650.1dc23
LC record available at https://lccn.loc.gov/2020047844
LC ebook record available at https://lccn.loc.gov/2020047845
ISBN: 978-1-64782-044-2
eISBN: 978-1-64782-045-9
For those who dream.
And for Mom, who taught me the unspoken rule of paying it forward.
- SECRETS TO
GETTING STARTED - SECRETS TO
SHAPING OTHERS PERCEPTIONS - SECRETS TO
GETTING THE JOB DONE - SECRETS TO
GETTING ALONG WITH EVERYONE - SECRETS TO
GETTING AHEAD
It was 2:30 a.m. and I was still in the office, frantically trying to fix a broken Excel spreadsheet that was to be presented to a client in six hours. Was this what the job posting had meant by dynamic and fast-paced environment?
Then, ding! A notification popped up on my laptop. My manager was asking me to hurry up.
Ding! Another message.
Ding!
I sent the updated spreadsheet to my manager. Ten minutes later, he still hadnt replied.
Gorick, said a voice behind me. I sprang off my chair and turned around. It was my manager. Lets work through this together, he said. We sat side by side for another two hours. He took over my laptop, and I looked over his shoulder, desperately trying to keep my eyelids from shutting.
My manager pointed to a cell. Why are we dividing these numbers?
I leaned over and squinted. Im not sure.
He sighed. That night felt like surgery without anesthesia. As my head throbbed, I wondered: How did I end up in this situation?
The answer came in a performance evaluation ten months into my job: Gorick needs to fully own his work, including going through the painstaking preparation of taking over someones Excel project. When I read my review, I was puzzled. Own his work? Sure, my manager told me to own the Excel analysis, but I thought that meant I was responsible for keeping the master (the main and most up-to-date) file. What did it mean to own my work? My manager had said I did a good job in the end.
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