PRAISE FOR THE INVISIBLE BRAND
Insightful, illuminating, and packed with examples that make you think. Ammerman has brought together many different lines of thinking about the impact of algorithms and AI on society, politics, and the marketplace. His perspective of psychotechnology offers a clarifying lens for understanding what smart technologies will mean for our lives and our futures.
J. Walker Smith, PhD
Chief Knowledge Officer, Brand & Marketing Kantar Consulting
The central business challenge of the twenty-first century is finding ways to nimbly adapt as digital technologies like AI rapidly transform the competitive landscape. The Invisible Brand smartly analyzes the issue and helps readers understand the implications; this book is essential reading for savvy marketers and leaders who hope to succeed in todays marketplace.
Doug Conant
founder and CEO, ConantLeadership former CEO, Campbell Soup Company
The Invisible Brand provides a thought-provoking and at times unsettling look at how artificial intelligence and psychotechnology are already at work in our lives. It will change the way you see our interconnected world.
Chuck Swoboda
former Chairman and CEO of Cree, Inc. and leader of the LED Lighting Revolution
Its an intriguing, enlightening, and a bit discomforting pull-back-the-curtain look at how a powerful new marketing industry is being built on massive amounts of personal data. The Invisible Brand is a brilliant assessment of our subtle surrender of privacy, one click at a time, and how it spurs us to laugh, cry, vote, donate, and especially buy, buy, buy.
Gordon Borrell
CEO of Borrell Associates
Demystifying the impact of AI in the world of marketing is where the story begins. Highly relevant examples linked to the life of a marketerdata driven and technology enabled. The story then takes you down a wonderful path of discovery. Learning about the role of the Invisible Brand through the innovations and data that both exist today and are yet to come. The future of marketing and AI appropriately described as both awesome and terrifying.
Adele Sweetwood
Vice President of Experience Marketing at Splunk former SVP of Global Marketing at SAS author, The Analytical Marketer
Artificial intelligence is one of the major technological developments that will shape the marketplace in this century. Yet, we are only just understanding its impact. In this eminently readable book, filled with many vivid and practical examples, Ammerman lifts the veil on AI. A must-read for managers and policy makers.
Jan-Benedict Steenkamp
Knox Massey Distinguished Professor of Marketing, UNC Chapel Hill, and author of Global Brand Strategy
Copyright 2019 by William Ammerman. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.
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For Christina, Kate, Cole, and Natalie
Contents
Acknowledgments
WRITING A BOOK IS hard work, akin to running a marathon on a beach, and I owe a huge debt of gratitude to all the people who helped me reach the finish line.
To my professors at the University of North Carolina School of Media and Journalism who helped me to overcome the trial of completing a masters as a married working professional with three children, thank you. Further, I wouldnt have been able to complete the necessary research on programmatic advertising for my thesis without the help and support of Gordon Borrell and his team at Borrell Associatesso thanks to all of you as well.
While living in New York City a few years after completing my masters, I was fortunate enough to rekindle a friendship with Dan Gerstein, a brilliant guy who owns Gotham Ghostwriters in Manhattan. Dan understands more about getting a book published than I can ever hope to know, and he connected me with Josh Bernoff, author of Writing Without Bullshit. Josh forced me to hone my ideas and craft a terrific book proposal. Thank you, Josh.
Armed with the final book proposal, Dan marched me around the city in search of an agent. We received a surprising amount of interest, and I feel fortunate that Steve Ross was willing to take me on as an unproven first-time author. Steves credentials are deep in the publishing industry, having worked formerly as the president and group publisher of the Collins Division of HarperCollins. Steve is at that stage in his career when he can be choosy about his clients, and I feel very grateful that he chose me. Thank you, Steve.