Dory Willer - SHRM-CP/SHRM-SCP Certification All-in-One Exam Guide

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We dedicate this book to all HR professionals who constantly strive to do better.

I dedicate this book to two career-impactful bosses of mine, Peter Raisbeck, CEO, and Jim Benson, COO. They understood the value of what the HR function could be as a business partner for an organization. They mentored me with the foundational knowledge and experience of tying HR operations and strategies into the organizations overall vision, grasping business acumen, and earning a seat at the executive round table.

Dory

This book is dedicated to the HR professionals who choose to do an increasingly difficult job as our world becomes more complex every day. You are carrying the banner for your employees and employers. Best wishes for a wonderful career.

Bill T.

I dedicate this book with love to my wife, Cheryl. Through days and nights, thick and thin, and months that have grown into years, you are always there!

Bill K.

Dory Willer, SHRM-SCP, PCC, is a certified executive coach with more than 30 years of experience as a senior HR executive, keynote speaker, and strategic planning facilitator. She has broad and diverse experience working for blue-chip and Fortune 100 companies, leaving her last corporate position as a vice president of HR to open Beacon Quest Coaching based in the San Francisco Bay Area. Willer coaches clients in leadership enhancement, performance improvement, and career renewal, and helps teams unleash their full potential. Additionally, she facilitates strategic planning sessions that stretch paradigms, align activities with behaviors, and hold groups accountable to produce end results. She was among the first graduating classes from Stanfords Executive HR Certification Program (Graduate School of Business, 1994). Willer achieved the designation of SPHR more than 20 years ago, has a B.S. degree in behavioral science from the University of San Francisco, and earned several advanced certifications in professional coaching. If you would like to contact Dory for speaking engagements or individual and team coaching, you may reach her at .

William H. Truesdell, SHRM-SCP, is president of The Management Advantage, Inc., a personnel management consulting firm. He spent more than 20 years in management with American Telephone and Telegraph in HR and operations. Truesdell is an expert on the subjects of personnel practices, employee handbooks, equal opportunity, and performance management programs. He is a past president of the Northern California Employment Round Table and former HR course instructor at the University of California Berkeley extension program. Truesdell holds the SPHR certification and a B.S. in business administration from California State University Fresno.

William D. Kelly, SHRM-SCP, SPHR-CA, is the owner of Kelly HR, an HR consulting services firm specializing in providing generalist HR consulting services and support for small business enterprises. Bills experience includes more than 40 years of professional-level HR responsibilities that include 22 years within industry at Bechtel and later at Brown and Caldwell as an environmental engineer. His credentials include experience in employee relations, state and federal legal compliance, staffing and recruitment, equal employment opportunity and affirmative action, compensation, benefits, training and development, health and safety, and government contract management. Bill also has 20 years HR consulting experience that includes providing HR services, support, and advice to a wide range of Northern California clients. He also has 17 years experience as an instructor for the University of California Berkeley extension program teaching Management of Human Resources; Recruiting, Selection, and Placement; California Employment Law; and professional HR certification preparation courses. Bill has more than 18 years experience teaching the Professional PHR/SPHR Certification Preparation Course as well as 7 years experience teaching the California HR Certification Preparation Course for the Society for Human Resource Management (SHRM) and the Northern California HR Association (NCHRA). He played a key role in the development of Californias HR certification credential; also, he was the project manager for the team of California HR professionals who developed SHRMs first California Learning System in support of the California certification. Bills professional leadership also included roles on the board of directors and national vice president for the Society for Human Resource Management; the board of directors and president for the HR Certification Institute (HRCI); state director, California State Council of SHRM; the board of directors and president for the Northern California HR Association (NCHRA); and commissioner and chair, Marin County Personnel Commission. Bill received his B.S. in political science from Spring Hill College in Mobile, Alabama, and undertook post-graduate studies in organizational management at the College of William and Mary in Williamsburg, Virginia, and the University of Virginia in Richmond, Virginia. Prior to HR, Bill had a military career achieving the rank of Major in the United States Army with tours of duty in the United States, Germany, Thailand, and Vietnam.