Dan Roam - Blah Blah Blah: What To Do When Words Dont Work

PORTFOLIO / PENGUIN

Published by the Penguin Group

Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, U.S.A. Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, Canada M4P 2Y3 (a division of Pearson Penguin Canada Inc.) Penguin Books Ltd, 80 Strand, London WC2R 0RL, England Penguin Ireland, 25 St. Stephens Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi 110 017, India Penguin Group (NZ), 67 Apollo Drive, Rosedale, Auckland 0632, New Zealand (a division of Pearson New Zealand Ltd) Penguin Books (South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank, Johannesburg 2196, South Africa

Penguin Books Ltd, Registered Offices:

80 Strand, London WC2R 0RL, England

First published in 2011 by Portfolio / Penguin,

a member of Penguin Group (USA) Inc.

10 9 8 7 6 5 4 3 2 1

Copyright Dan Roam, 2011

All rights reserved

LIBRARY OF CONGRESS CATALOGING IN PUBLICATION DATA

Roam, Dan.

Blah blah blah : what to do when words dont work / Dan Roam.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-10155-870-6

1. Thought and thinkingArt. 2. Visual communication. 3. Communication. I. Title.

BF441.R58 2011

153.4dc23 2011021787

Designed by Daniel Lagin

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For Sophie and Celeste.
Watching you learn illuminates the world for me.

For Kay M. Roam.
Fly, Momfly!

CONTENTS

filepos=0000601423 >PART 4: Conclusion

DRAMATIS PERSONAE
(CAST OF CHARACTERS)

In Order of Appearance