Gerard Shaw - 7 Winning Conflict Resolution Techniques: Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage and Crucial Conversations

Copyright Gerard Shaw 2019 - All rights reserved.

T he content contained within this book may not be reproduced, duplicated, or transmitted without direct written permission from the author or the publisher.

Under no circumstances will any blame or legal responsibility be held against the publisher, or author, for any damages, reparation, or monetary loss due to the information contained within this book. Either directly or indirectly. You are responsible for your own choices, actions, and results.

Legal Notice:

This book is copyright protected. This book is only for personal use. You cannot amend, distribute, sell, use, quote or paraphrase any part, or the content within this book, without the consent of the author or publisher.

Disclaimer Notice:

Please note the information contained within this document is for educational and entertainment purposes only. All effort has been executed to present accurate, up to date, and reliable, complete information. No warranties of any kind are declared or implied. Readers acknowledge that the author is not engaging in the rendering of legal, financial, medical, or professional advice. The content within this book has been derived from various sources. Please consult a licensed professional before attempting any techniques outlined in this book.

By reading this document, the reader agrees that under no circumstances is the author responsible for any losses, direct or indirect, which are incurred as a result of the use of the information contained within this document, including, but not limited to, errors, omissions, or inaccuracies.

I N T R O D U C T I O N

W hy is conflict resolution so important? In this book, you will learn that conflict and conflict resolution skills are crucial to your success and personal growth. Everybody experiences conflict throughout their life. Conflict happens because everyone is unique. We all interpret and communicate ideas differently, and we dont always have the same priority or point of view. Conflict can be looked at as unhealthy and harmful, and it can often stress us out and lower our happiness and productivity. However, when we use conflict to develop better understandings with those around us, it can be a positive experience. This is because conflict can teach you a lot about yourself and give you tools to use in your daily life.

This book was written to help people like you who are unsure of how to address conflict. Do you avoid conflict and confrontation? Have you always struggled with communicating your ideas to others? Do your conflicts always escalate out of control? Do you wish you experienced more positive outcomes from the conflicts in your life? In the first two chapters of this book, you will learn about what conflict is, what causes it, and how we each deal with it in our own way. The remainder of the book provides you with seven techniques that are explained in detail so you can approach and resolve any conflict with confidence.

These seven techniques are:

1. Mastering the power of conversation through verbal communication tools.
2. Mastering the power of conversation through non-verbal communication tools.
3. Managing emotions.
4. Changing minds through persuasion and negotiation.
5. Developing emotional intelligence so you can resolve conflict like a leader.
6. The strategy of peace.
7. The power of keeping an open mind.

The seven techniques in this book are presented in a general and well-rounded way so you can customize our techniques to your situation. Examples are used to illustrate concepts so you are able to put the information in context. Part of the reason why conflict can be difficult to resolve is that we are stuck in our own minds and insist on getting our point across. There are many more points of view to consider than just your own. By using empathy and effective listening, we can engage with others in a more positive way. Dedication, self-reflection, and the techniques presented in this book will give you the knowledge to better understand conflict and what causes it. You will be able to identify your own triggers and how you contribute to dispute. Often, we dont realize that we are contributing to the problem. This book was designed to help you take a step back, manage your emotions, motivate you towards success, and resolve conflicts with confidence. Our methods are easy to follow so that you can learn quickly and practice them whenever you need them.

This book will help you to understand conflict within yourself, how to recognize pending conflicts, how you contribute to conflict with others, and what environmental factors play a role in helping resolution. By the time you are finished reading this book, you will have a different perspective about conflict and conflict resolution than you do now. If you are tired of conflicts in your relationships and within yourself, why wait longer to resolve them? Rather than procrastinating, you can start fixing the problem by reading more right now. All the tools you need are provided in this book so that in any situation you face you will know what to say, how to say it, and how to achieve a more positive outcome. By reading this book and using our seven techniques, you will be better equipped to solve problems and resolve conflict in your own life.

This book comes with a FREE booklet on masterminding a winning routine to improve calmness and your level of confidence daily. Head to the bottom of this book for instructions on how you can secure your copy today.

C H A P T E R O N E

Understanding the World of Conflict