Steven J. Stein - The Student EQ Edge: Emotional Intelligence and Your Academic and Personal Success

CONTENTS

Cover design: Michael Cook

Copyright 2013 by John Wiley & Sons, Inc. All rights reserved.

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Library of Congress Cataloging-in-Publication Data

Library of Congress Cataloging-in-Publication Data has been applied for and is on file with the Library of Congress.

ISBN 978-1-118-09459-4 (paper); ISBN 978-1-118-48220-9 (ebk); ISBN 978-1-118-48221-6 (ebk); ISBN 978-1-118-48223-0 (ebk)

PREFACE

Times have certainly changed since we were students. Technologies that we only imagined have become realities in todays world. Personal devices and services such as those once depicted only in futuristic comics (think of Dick Tracys 2-Way Wrist Radio)enabling us to speak from anywhere across distances to people elsewhere, magically call up information as wide-ranging as who starred in some obscure movie and what food reviewers say about the closest ten restaurants, instantly video conference with people across the hall or around the globe, and so much moreare now here.

However, some things have not changed very much. We still need to interact with other people. And we need to self-regulate our behaviors and our emotions. Of course, there have always been people who poorly manage these skills. They tend to be more socially isolated, perform worse in their academic courses, and generally wind up with fewer choices in their lives. What has changed is that weve come a long way in better understanding the importance of being aware of and managing our impulses, emotions, and behaviors.

In this book, we hope to share with you some of what weve learned about emotional and social intelligence. Weve reworked our internationally successful book for general audiences into this version, specifically adapted for older teens and young adults pursuing their secondary and post-secondary education. Our goal is to provide examples and learning opportunities that can make a difference in your academic as well as your personal life. The book is organized into sixteen areas of functioningskills that you can learnthat our research has found to be important aspects of emotional intelligence. As psychologists and a psychiatrist, we have found this model to be extremely useful in helping people to both understand their own behavior and that of those around them, as well as be a better manager of both their own and others behavior.

We welcome your feedback about how we can make this book more accessible to you and your peer group.

ACKNOWLEDGMENTS

We each came to writing this book from a different path, but we share gratitude for those who have made this book possible. Our families, who displayed infinite patience with the need to write; our friends and colleagues, who supplied heavy doses of encouragement; and certainly the people who have told us their stories. Steven thanks the great people at Multi-Health Systems (MHS), who have worked hard to help provide the data and research used throughout this book. Korrel would like to thank the many students she taught during her career at Peace College; working with them provided self-actualization that made work fun, challenging, and meaningful. We also recognize our editor, Erin Null, who demonstrated her own emotional intelligence, balancing constructive suggestions with positive comments.

ABOUT THE AUTHORS

Steven J. Stein , Ph.D., is a psychologist and CEO of Multi-Health Systems (MHS), a leading international test publishing company. He has authored several books on emotional intelligence, including the original The EQ Edge: Emotional Intelligence and Your Success (coauthored with Dr. Howard Book); Make Your Workplace Great: The Seven Keys to an Emotionally Intelligent Organization ; and Emotional Intelligence for Dummies . He has shared information on emotional intelligence with audiences throughout the United States, Canada, Mexico, Europe, Asia, and Africa. As well, he has appeared on hundreds of TV, radio, online, and print media productions.

For over a dozen years, Dr. Howard E. Books area of expertise has been benchmarking and enhancing the emotional intelligence of individuals and groups, as well as developing training programs to enhance the strength of this ability. Dr. Book has also written, lectured, and offered workshops on the importance of emotional intelligence and success in the real world internationally. He is a member of the Consortium for Research in Emotional Intelligence in Organizations, part-time faculty at the INSEAD School of Business in France and Singapore, and a former board member of the International Society for the Psychoanalytic Study of Organizations, and with Dr. Steven Stein he coauthored the book The EQ Edge: Emotional Intelligence and Your Success . Dr. Book holds the rank of associate professor, Department of Psychiatry, Faculty of Medicine at the University of Toronto.

Korrel Kanoy , Ph.D., is a developmental psychologist who served as a professor of psychology at William Peace University (formerly Peace College) for over 30 years, where she won the McCormick Distinguished Teaching Award and the Excellence in Campus Leadership Award before being named Professor Emeritus in 2012. She has taught college-level courses in emotional intelligence since 1998. Korrel designed a comprehensive approach to infusing emotional intelligence into first-year experience courses, senior capstone courses, and college and university service offices. She has worked with over 200 college students to help them improve their EI and trains people from all over North America to use emotional intelligence instruments such as the EQ-i 2.0 and EQ-i 360. She has published a childrens book, Annies Lost Hat , which teaches preschoolers lessons about emotional intelligence through the story. She is a coauthor of Building Leadership Skills in Adolescent Girls .