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Aliza Sherman - Social Media Engagement For Dummies

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Aliza Sherman Social Media Engagement For Dummies

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Put engage front and center in your social media marketing engagement strategies!

When you focus on the engagement side of a social media marketing strategy, youll build and grow relationships with followers and customers, craft content just for them, analyze how theyre responding, and refocus and refresh your campaigns accordingly. This smart guide shows you how to do all that, and then some. From building trust to sparking conversation to using video and other tools, this creative book is a must read if you want to discover all that goes into the most important aspect of todays social marketing.

  • Helps you build and foster social media relationships with potential customers, fans, followers, and current customers
  • Shows you how to spark actions, reactions, or interactions--and make things happen
  • Explores the fundamentals, especially for do-it-yourself small-business owners and marketers
  • Covers building trust and credibility, creating connections, encouraging sharing, using social networks to engage, using email marketing or SEO to engage, and much more

Social Media Engagement For Dummies will help you connect to followers, convert them to customers, turn them into evangelists for your company, and boost your bottom line!

Aliza Sherman: author's other books


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Social Media Engagement For Dummies Published by John Wiley Sons Inc 111 - photo 1

Social Media Engagement For Dummies Published by John Wiley Sons Inc 111 - photo 2

Social Media Engagement For Dummies

Published by
John Wiley & Sons, Inc.
111 River Street
Hoboken, NJ 07030-5774

www.wiley.com

Copyright 2013 by John Wiley & Sons, Inc., Hoboken, New Jersey

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions .

Trademarks: Wiley, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.

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Library of Congress Control Number: 2013936419

ISBN 978-1-118-53019-1 (pbk); ISBN 978-1-118-53023-8 (ebk); ISBN 978-1-118-53028-3 (ebk); ISBN 978-1-118-53026-9 (ebk)

Manufactured in the United States of America

10 9 8 7 6 5 4 3 2 1

About the Authors

Aliza Sherman is a pioneer and visionary in the web industry who travels the world to speak to diverse audiences about the Internet, social media, mobile marketing, new technologies and applications, entrepreneurship, and womens issues. She founded the rst woman-owned, full-service Internet company Cybergrrl, Inc. and the rst global organization for women Webgrrls International. A serial entrepreneur, she also started one of the first social media marketing agencies and one of the first mobile marketing consultancies. Newsweek named Aliza one of the Top 50 People Who Matter Most on the Internet for her early Internet work, and Fast Company named her one of the Most Powerful Women in Technology. She is the author of ten books, most of them about business and the Internet. She and Danielle co-authored the book MOM, Incorporated .

Danielle Elliott Smith is a digital correspondent, host, storyteller, speaker, media trainer, and (most importantly), mom to two sweet and sassy small people Delaney, 9, and Cooper, 7. In her free time, Danielle juggles work as the founder of ExtraordinaryMommy.com and DanielleSmithMedia.com, and she hosts and produces her lifestyle series, Keeping Style in Your Life. She also creates original content for the well-known online magazines Babble and SheKnows and shares vlogging and media tips for people wanting to jump on camera. An award-winning former television news anchor and reporter, she has covered everything from the red carpet at the Academy of Country Music Awards to the Vancouver Olympics Games and the NFL Pro Bowl in Hawaii. Danielle has been featured on the CBS Early Show , NPR, MSNBC, CNN, and Fox News and in USA Today , Publishers Weekly , and Pregnancy & Newborn . This is her second book; she had the pleasure of co-writing her first one, Mom, Incorporated , with Aliza.

Dedication

From Aliza Sherman: To my loving family: Greg, my Renaissance man husband, and Noa Grace, 6, who now knows why Mommy had her nose in a computer again.

From Danielle Elliott Smith: To my extraordinary husband, Jeff, for holding my hand throughout this process. I couldnt have done it without you. Im one lucky girl. And to my sweet small people Punky and Coop thank you for inspiring me to live my passion and for proving to me that I truly can do both: be your mom and live this dream. Im grateful for you every day.

Authors Acknowledgments

Wed like to thank our families and good friends, who have been supportive of us throughout the book-writing process.

Thank you to our team at John Wiley & Sons, Inc. especially Nicole Sholly and Amy Fandrei, who guided us beautifully through this process and held our hands when we needed it. Many thanks also to Kathy Simpson, Rebecca Whitney, Amanda Graham, Joe Waters, and everyone behind the scenes who helped make this book a reality. A monumental thank you as well to Ellen Gerstein, who saw potential in us from the beginning and believed that this was our next book. Ellen, you and Amy were right.

Wed also like to thank our book agent, Jessica Faust, of BookEnds LLC.

Special thanks to the many folks from companies, big and small, who shared their stories and thoughts on social media engagement with us so generously, many of whom are now featured in this book. Your input was invaluable and so appreciated.

Wed especially like to thank the members of our communities in our favorite social networks people who connect with us regularly and make our day. We are grateful for your support.

And you, our readers thank you for choosing this book to guide you on your social media engagement journey. We hope that your journey into this digital space is an exciting one.

From Aliza Sherman: I couldnt have completed this book without my co-author, Danielle, who jumped on this book-writing adventure with me back in 2011 to co-create MOM, Incorporated . The book journey was a new challenge for us both and one that I couldnt have tackled without her by my virtual side, to talk me off the ledge and to infuse the contents with her incredible spirit. Cheers to you, my friend!

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