The New Generation Z in Asia
THE CHANGING CONTEXT OF MANAGING PEOPLE
Series Editor: Professor Emma Parry, Cranfield School of Management
The New Generation Z in Asia: Dynamics, Differences, Digitalisation
EDITED BY
ELODIE GENTINA
IESEG School of Management, France
EMMA PARRY
Cranfield School of Management, United Kingdom
United Kingdom North America Japan
India Malaysia China
Emerald Publishing Limited
Howard House, Wagon Lane, Bingley BD16 1WA, UK
First edition 2020
Copyright 2020 Emerald Publishing Limited
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ISBN: 978-1-80043-221-5 (Print)
ISBN: 978-1-80043-220-8 (Online)
ISBN: 978-1-80043-222-2 (Epub)
CONTENTS
Dedication
About the Contributors
Generations Z in Asia: Foreword
Elodie Gentina
Zhiyong Yang, Ying Wang and Jiyoung Hwang
Melannie Zhan
Mototaka Sakashita
Ryan Brading
Shaheema Hameed and Meera Mathur
Ahmad Jamal
Zahrotur Rusyda Hinduan, Adilla Anggraeni and Muhamad Irfan Agia121
Linh Hoang Nguyen and Hoa Phuong Nguyen
Fandy Tjiptono, Ghazala Khan, Ewe Soo Yeong and Vimala Kunchamboo149
Berna Tar-Kasnakolu, Meltem Tre and Yunus Kalender
Nisreen Ameen and Amitabh Anand
Emma Parry
Dedication
Many researchers, teachers, and students who are part of the international scientific community probably once came across the name of Christian Scholz. As a university professor from Saarbrcken, Germany, his oeuvre covered various disciplines in social science, such as business-related human resource management, information management, and media management, conflating it with psychological, historical, and sociological references. Since 2014, when he started his topical journey with a seminal book (Wiley, 2014), he was one of the first international researchers profoundly focussing on the Generation Z, its characteristics, qualities, attitudes, preferences, and expectations towards employers and society. This focus on Generation Z directed his attention to Southeast Asia and its young generation ready to shape the future.
Through this book, I pay tribute to Christian Scholz who passed away 4 October 2019 at the age of 66. It would have never been written without the expertise and effort of Christian. In 2017, he brought together various researchers and young academics in a conference in Bangkok to discuss the particularities of the Generation Z in Asia. In his research, Christian pursued the idea that there is globally more than one type of Generation Z and that the cross-cultural differences could be identified. Based on our mutual interest, I made friends with Christian, and we both decided to bring our knowledge together in the first book on Generation Z in Asia. I would have very much loved to finalise it and celebrate its release together with him.
Christian Scholz was a researcher of great intellectual originality and his deep knowledge of Generation Z around the world his research trips on this topic took him across Europe, America, Africa, and Asia that were reflected in further international publications, among them Generation Z in Europe (Emerald, 2019) made him a respected researcher in our academic community. Beyond that, he published far more than 20 scientific books and more than 670 journal articles.
In addition to his scientific competence which characterised him, to his great intellectual curiosity and to his immense and remarkable scholarliness, he was very sympathetic, friendly, pleasant, and generous. The academic community will always remember Christian Scholz with honour and gratitude.
Today, I dedicate this work to you, Christian!
Elodie Gentina
About the Contributors
Editors
Elodie Gentina is an Associate Professor of Marketing at IESEG School of Management in France. Her principal research interests lie in Generation Z and consumer behaviour/management. She is the author of two books on Generation Z (Dunod). She has published many articles on Generation Z in Journal of Business Research, Journal of Business Ethics, Information and Management, and Computers and Education. She regularly presents papers at international conferences, including Europe, United States, and Asia-Pacific. She is also the CEO E&G Consulting Group, specialising in Generation Z (Management). She acts as a consultant to numerous companies on management, Human Resource issues.
Emma Parry is a Professor of Human Resource Management and Head of the Changing World of Work Group at Cranfield School of Management in the United Kingdom. Her research interests focus on the impact of the changing context on work, the workplace, and the workforce, specifically the influence of national context, changing workforce demographics, and technological advancement. She has published several books and numerous peer reviewed articles in these areas, including several that focus on generational diversity. She is a Fellow of the British Academy of Management, an Academic Fellow of the Chartered Institute of Personnel and Development, and an Honorary Fellow of the Institute for Employment Studies, as well as a Visiting Fellow at Westminster Business School.
Chapter Authors
Muhamad Irfan Agia is a Consumer Psychologist who holds a Masters Degree in Economic and Consumer Psychology from Leiden University, Netherlands. He applies insights from psychology and behavioural economy to better understand consumer behaviour, decision-making, and behaviour change.
Nisreen Ameen is a Lecturer in Marketing at Royal Holloway, University of London. Her research interests include digital marketing, humancomputer interaction, consumer behaviour, artificial intelligence enabled customers service, security and ethics of retailers use of consumers data, digital education, and e-business and technology adoption.