Rob Goffee - Harvard Business Review on Managing People (Harvard Business Review Paperback Series)
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Harvard Business Review on Managing People (Harvard Business Review Paperback Series)
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From managing diversity to exploring alternative workplaces to debunking myths about compensation, the topics covered in this collection address how to build organizations with judicious and effective systems for managing people. The Harvard Business Review Paperback Series is designed to bring todays managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Here are the landmark ideas that have established the Harvard Business Review as required reading for ambitious business people in organizations around the globe. Articles include: What Holds the Modern Company Together? by Rob Goffee and Gareth Jones; Pygmalion in Management by J. Sterling Livingston; Six Dangerous Myths About Pay by Jeffrey Pfeffer; Empowerment: The Emperors New Clothes by Chris Argyris; How the Right Measures Help Teams Excel by Christopher Meyer; Making Differences Matter: A New Paradigm for Managing Diversity by David A. Thomas and Robin J. Ely; The Alternative Workplace: Changing Where and How People Work by Mahlon Apgar, IV; The Set-Up-to-Fail Syndrome by Jean-Francois Manzoni and Jean-Louis Barsoux; and The Necessary Art of Persuasion by Jay Conger.
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Harvard Business Review On Managing People Harvard Business Review Paperback Series
author
:
publisher
:
Harvard Business School Press
isbn10 | asin
:
0875849075
print isbn13
:
9780875849072
ebook isbn13
:
9780585118567
language
:
English
subject
Personnel management.
publication date
:
1999
lcc
:
HF5549.H3442 1999eb
ddc
:
658.3
subject
:
Personnel management.
Page i
Harvard Business Review On Managing People
Page ii
THE HARVARD BUSINESS REVIEW PAPERBACK SERIES
The series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, here are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe.
Other books in the series:
Harvard Business Review on the Business Value of IT
Harvard Business Review on Change
Harvard Business Review on Entrepreneurship
Harvard Business Review on Knowledge Management
Harvard Business Review on Leadership
Harvard Business Review on Managing Uncertainty
Harvard Business Review on Measuring Corporate Performance
Harvard Business Review on Nonprofits
Harvard Business Review on Strategies for Growth
Page iii
Harvard Business Review On Managing People
A HARVARD BUSINESS REVIEW PAPERBACK
Page iv
Copyright 1988, 1996, 1998, 1999
President and Fellows of Harvard College
All rights reserved
Printed in the United States of America
03 02 01 00 99 5 4 3 2 1
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, otherwise without the prior written permission of the copyright holder.
The Harvard Business Review articles in this collection are available as individual reprints. Discounts apply to quantity purchases. For information and ordering please contact Customer Service, Harvard Business School Publishing, Boston, MA 02163. Telephone: (617) 496-1449, 8 A.M. to 6 P.M. Eastern Time, Monday through Friday. Fax: (617) 496-1029, 24 hours a day. E-mail: custserv@hbsp.harvard.edu
Library of Congress Cataloging-in-Publication Data
Harvard business review on managing people. p. cm.(The Harvard business review paperback series) Includes index. ISBN 0-87584-907-5 (alk. paper) 1. Personnel Management. I. Harvard business review. II. Series. HF5549.H3442 1999 658.3dc2198-44997 CIP
The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Printed Library Materials Z39.49-1984.
Page v
Contents
What Holds the Modern Company Together?
Rob Goffee and Gareth Jones
1
Pygmalion in Management
J. Sterling Livingston
45
Six Dangerous Myths About Pay
Jeffrey Pfeffer
73
Empowerment: The Emperor's New Clothes
Chris Argyris
101
Making Differences Matter: A New Paradigm for Managing Diversity
David A. Thomas and Robin J. Ely
121
The Alternative Workplace: Changing Where and How People Work
Mahlon Apgar, IV
155
The Set-Up-to-Fail Syndrome
Jean-Franois Manzoni and Jean-Louis Barsoux
197
The Necessary Art of Persuasion
Jay A. Conger
227
About the Contributors
257
Index
261
Page 1
What Holds the Modern Company Together?
Rob Goffee and Gareth Jones
Executive Summary
The organizational world is awash with talk of corporate cultureand for good reason. Culture has become a powerful way to hold a company together against the recent tidal wave of pressures for disintegration, such as decentralization and downsizing. But what is culture? Perhaps more important, is there one
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