Kevin Walker - Emotional Intelligence For Conversation Skills: Learn How To Handle Crucial Conversations In Confrontations Without Being Shy

Emotional Intelligence For Conversation Skills

Learn How To Handle Crucial Conversations In Confrontations Without Being Shy

By Kevin Walker

Copyright 2018 by Kevin Walker - All rights reserved.

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Introduction

I t is said that a war never has any outcome for the simple reason that the end of a war is marked by a conversation. This may be between the victors and the vanquished or between battle weary adversaries locked in an unending combat. People go to war because millions of years of evolution has primed the human species to either fight to prevail or flee from danger.

Not very different from the other members of the animal kingdom you would say, and you would be right. Modern humans are just a little over 300,000 years old and though communication by way of speaking became a part of human existence quite early, it was by no means the only way that humans came to a decision.

There was far more likelihood for a caveman to use his club to make his point than the power of gentle persuasion. Speaking rationally requires a measure of emotional stability and maturity that many of us still struggle to achieve, thanks to our genetic markers ingrained over the hundreds and thousands of years of primitive human existence.

Coming back to the example of talks following war, these are necessary to make a break from the past and move on to a more constructive future. It would of course be far better that wars and battles were never fought in the first place and nations resolved their problems with rational talk.

The fact that this does not happen in an age where mankind is preparing to travel to Mars tells you something about the difficulty faced in having crucial conversations on account of human emotional instability. That however only serves to accentuate the importance of developing the ability to enhance ones ability to engage in an emotionally mature conversation with the objective of serving ones own best interests.

This ability allows one to find great success in ones personal and business life.

The kind of conversation one conducts decides the responses of those we are seeking to communicate with. We can either be aggressive, insensitive and abrasive or trusting empathetic and rational in our approach, with both eliciting a commensurate response from the person we are communicating with.

Then there are those people who want to converse well but are shy, diffident and under confident on account of their emotional immaturity. These people, too, will not make much headway or the desired progress, unless they had an epiphany of sorts and learnt to have mature and considered conversations with others.

Reading this book can make readers, who consider themselves in the latter category or others who feel that they need to learn to keep their emotions stable during the course of a conversation, have that very epiphany. The impact that can and will have on peoples lives if they genuinely practice what has been prescribed in this book is going to be nothing short of dramatic and even miraculous. You will see success in your personal and business or professional life of the kind that you didnt think was possible. Without much ado, lets find out what it takes to become a conversationalist par excellence, and who is in full command of his or her emotions.

Highly sensitive people are too often perceived as weaklings or damaged goods. To feel intensely is not a symptom of weakness, it is the trademark of the truly alive and compassionate. It is not the empath who is broken, it is society that has become dysfunctional and emotionally disabled. There is no shame in expressing your authentic feelings. Those who are at times described as being a 'hot mess' or having 'too many issues' are the very fabric of what keeps the dream alive for a more caring, humane world. Never be ashamed to let your tears shine a light on this world. Anthon St. Maarten

Chapter One:
What Is Emotional Intelligence

E motional intelligence is a term that one hears a lot these days in the media, at HR (Human Resources) conferences, leadership summits and so on. Everyone agrees that it is a good thing, but not everyone knows what it means exactly.

For all the esoteric and technical sounding terms, emotional intelligence is nothing overly complex it alludes to nothing more than a persons ability to manage and keep their emotions and also those of the people they come in touch with under control.

As you can imagine, a person who can do this is going to have a calming and stabilizing influence in all situations involving a group of people interacting with each other. A person possessing a decent level of emotional intelligence will always be able to work out his or her relations with the people in their lives-their family members, colleagues and other social groups. To help you understand emotional intelligence, let us break it down into its key parts.