Pam McLean - 23 July

CONTENTS

Praise for The Completely Revised Handbook of Coaching

As a long-time practitioner of organizational change, I welcome this book as a contribution not just to the growing profession of coaching but also to good practice as a manager and practitioner in the broadest sense. As coaching begins to develop its models and defining practices, the revision of this pioneering work offers a foundation for positive practices that is broadly accessible and highly useful to practitioners in many fields of practice.

Dennis Jaffe, Ph.D., Author, Stewardship in Your Family Enterprise: Developing Responsible Family Leadership Across Generations ; Professor of Organizational Systems and Psychology, Saybrook University

Anyone working in corporations today knows the power of the coaching movement. Pam McLean and the Hudson Institute have been long-time leaders of this movement. It has become clear that managers and talented employees need coaching in order to be more effective in handling the myriad challenges that they face every day. This is a key text for anyone who doubts the importance of this profession or what it can offer to building the talent needed for the future.

Beverly Kaye, Founder and CEO of Career Systems International; author of Love Em or Lose Em and Love It, Dont Leave It: 26 Ways to Get What You Want at Work

The Completely Revised Handbook of Coaching provides a powerful and comprehensive approach to coaching and a must-read for any coach and leader. Based on decades of coaching experience and research, McLean has developed a proven methodology that will strengthen, expand, and elevate your coaching and leadership capabilities, and she has integrated this agile methodology with a deeper understanding of the coachs use of self in the important work of change. As a seasoned executive and professional certified coach, I can say that this framework works!

Patty Ross, Senior Director, Global Product Process Innovation, Nike, Inc.

Pam has thoughtfully captured the essence of what it takes to develop into a successful coach and to continue the development journey to mastery. The book is written in a practical and engaging style with numerous helpful examples that bring the coaching concepts, tools, and methodology alive. She skillfully guides you through both the art and science of becoming a coach with a focus on self as coach, the greatest resource and potential hindrance to the coaching engagement, and the use of a comprehensive and reliable methodology. A must-read resource for any current coach or leader who is contemplating becoming one.

Steve Milovich, Senior Vice President, Global Human Resources, Disney ABC Television Group

The Completely Revised Handbook of Coaching is a masterful contribution to helping people at all stages in their coaching journey. Drawing on over twenty five years of experience in the field of coaching and her purposeful work at the Hudson Institute, Dr. Pam McLean provides an authentic and balanced framework for growing as a coach and for developing others.

This book doesnt play on the surface and goes beyond the application of tools and techniques to fix things. You are challenged to think and reflect at a deeper level so you will be of true value to the clients you serve. What resonated with me was the crucial topic of truly understanding self as coachthe most important instrument in the work of coaching.

If you are in, or aspire to be in, a coaching leadership role, I highly recommend you use this book to guide your way. I know I will return to this timeless resource time and again.

Mark Lindstrom, Vice President of Retail Operation and Chief TQE Officer at the Coffee Bean and Team Leaf and Executive Coach

The Completely Revised Handbook of Coaching is an indispensable guide for any individual or organization seriously committed to expanding his or her capability to impact human performance through coaching. As the leader of the professional coaching initiative at the TaylorMade Golf Company since 2005, it is impossible for me to imagine the consistent and continuing evolution of our impact without our association with the Hudson Institute of Santa Barbara, whose beliefs, principles, and practices are so richly described in this volume. We understand that to grow our business, we must grow ourselves. The speed of change and the demands of innovation dictate that the development of our people, especially our leadership, must be equally intense and significant. To do that, we need reliable constructs and approaches, ones that stand the test of time, allowing a deepening reliance on what works best and the confidence that they will continue to yield outcomes that matter for every person engaged in real dialogue about meaningful change. You will find those here, and you will learn, as we have, that our continuing investment in human development through professional coaching is both deeply meaningful to our culture and also one of the most powerful strategic advantages we have as a company.

David Berry, Senior Director, TaylorMade Learning Center

The Completely Revised Handbook of Coaching is THE reference book for coaches at all levels. The handbook focuses not only on the comprehensive methodology of the coaching engagement from beginning to end, but, as important, it focuses on the self as coach and why it is so critical that coaches develop their own inner landscape to be truly effective in opening our clients hearts and minds to transformative change. This book is a must-have on my bookshelf!

Cyndi Selke, Human Resource Executive Director, Americas & Corporate Staffs, Ford Motor Company

The Completely Revised Handbook of Coaching is another example of the Hudson Institutes track record of providing coaches with practical and relevant perspectives, tools, and processes to enable effective change in us as coaches and our clients. Macro-business trends indicate there is increasing value of human qualities that machines and computers cannot replace: empathy, collaboration, integrity, openness, trust, authenticity, caring, and purpose-driven motivation. Hudsons coaching methodology simplifies the art and science of supporting an individual toward fulfilled and sustainable behavioral change.

Mona J. Kelly, Group Human Resources Director, The Coca-Cola Company

Too few think of the powerful impact that can occur when one is generating an open space for extraordinary transformation with a client. The notion of leading from behind is alive and well in this book, with the important highlighting of the need to be aware of self as coach. Kudos to Pam for another extraordinary contribution to this emerging field.

Eileen Terry, Chief People Officer, Panda Restaurant Group

The Hudson Coaching Methodology developed by Pamela McLean has the power to almost ensure the effectiveness of the coaching process because it examines readiness of the client, coachability issues, and the precontracting stages, and it helps you find the feasibility of helping others in a successful way. This model provides a framework to start working as a coach in a safe environment.

Patricia Pellicer, Latin America Human Resource Director, Grupo McGraw-Hill, S.A., de C.V

The Completely Revised Handbook of Coaching provides powerful and pragmatic approaches to the most relevant aspects of coaching leaders. Pamela McLean demonstrates that both frameworks and coaching expertise often fail to deliver their true potential if not combined with a continuous process of self-examination on the part of the coach. Viewing ones self from the balcony is an incredibly tangible process for increasing self-awarenessand ultimately success.

Penny Handscomb, Senior Vice President Human Resources & Leadership Development, Provide Commerce Inc.