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Robert Mayer - How to Win Any Argument, Revised Edition: Without Raising Your Voice, Losing Your Cool, or Coming to Blows

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Robert Mayer How to Win Any Argument, Revised Edition: Without Raising Your Voice, Losing Your Cool, or Coming to Blows
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The art of the argument. Its mysterious and powerful. Its the art of having things go your way. But its also the art of getting out of your own way. Its having the Moves. But its also about having the Touch. Welcome to the new normal. Its a time and place where conversations are tougher, disagreements more frequent, consensus more difficult to find than ever before. This new world demands three new right for our times chapters:Heavy Metal Moves and Taboo Tactics: When youre being dissed, dismissed, and dumped on. Or when you need to break through.Waging Peace: The Mediation, Arbitration, and Collaborative Practice Game: Because theres more conflict but less money to hire litigation lawyers.The World Has Gotten Smaller: Learn to identify deep-rooted cultural differences, and how to act and react.

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How to Win Any Argument Revised Edition How to Win Any Argument Revised - photo 1
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How to Win Any Argument, Revised Edition

How to Win Any Argument, Revised Edition

Without Raising Your Voice, Losing Your Cool, or Coming to Blows

By Robert Mayer

Copyright 2011 by Robert Mayer All rights reserved under the Pan-American and - photo 3

Copyright 2011 by Robert Mayer

All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.

HOW TO WIN ANY ARGUMENT, REVISED EDITION
EDITED AND TYPESET BY NICOLE DEFELICE
Original cover design by Howard Grossman
Cover updated by Jeff Piasky
Printed in the U.S.A.

To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or MasterCard, or for further information on books from Career Press.

The Career Press Inc 220 West Parkway Unit 12 Pompton Plains NJ 07444 - photo 4

The Career Press, Inc.
220 West Parkway, Unit 12
Pompton Plains, NJ 07444
www.careerpress.com

Library of Congress Cataloging-in-Publication Data

Mayer, Robert, 1939 July 27

How to win any argument : without raising your voice, losing your cool, or coming to blows / by Robert Mayer. --Rev. ed.

p. cm.

Includes index.

ISBN 978-1-60163-181-7 -- ISBN 978-1-60163-645-4 (ebook) 1. Interpersonal conflict. I. Title.

BF637.I48M4 2011

153.6--dc23

2011026914

Dedication

Dedicated with love to the memory of my parents, Anne and Franc Mayer, whose do the right thing social conscience continues to be an inspiration. To my beautiful wife, Beverly, for her love, affection, and gentle, caring spirit. To Melissa, Steve, Michelle, Aaron, Zachary, and Gail.

And to Frederick J. Glassman, a great friend and law partner.

Contents

Because youll want to meet the blonde guy with the tuna melt and fries

Because winning begins by controlling how you will be

Because people in the zone are less resistant and more receptive to you and your ideas

Because people buy into trust first, ideas second

Because you dont push, you lead

Because winning requires sounds right reasoning

Because every argument has slippery slopes

Because the way to win is to grab, hold, and convince

Because the other persons answers will be your desired outcome

Because its now time to slam-dunk your win

Because its never over till its over

Because long-term relationships deserve special care and handling

Because sometimes writing your argument is the only way, and sometimes its the winning way

Because its becoming harder to travel across town

Because someday soon youll be arguing to an audience of a few or many

Because PTAs, neighborhoods, and offices love meetings

Because they shape how others will act and react

Because the difference between justice and being right is called legal fees

Because the world gets smaller every day

Because now youre ready to win any argument!

Introduction

Because youll want to meet the blonde guy with the tuna melt and fries

Think about your last argument with a family member, a coworker, a supplier, a customer, a boss, a contractor, or the IRS.

Were you convinced that the other side had a closed mind? Did either side put up the same tired arguments, resisting new facts and information? Did either side overgeneralize differences, saying, You always, You only, or You never? Did either side make threats they really didnt want to carry out? Did either side lose their cool? Did the other side then counter by angrily raising their voice?

Arguments Are a War of Words.

Each side digging in to defend their position. Resisting change because they are committed to the status quo or because in their minds there is a justification that supports their positionor because they are attached to what is comfortable and familiar or because their good judgment is on the line.

Each side withholding information or distorting the information they choose to give. Each side saying only those things they can say well. Each side changing from being stubbornly right to being adamantly righteous. Each side relying on their gut instincts and premonitions. And why not? Its always easier to take a stand than to understand. So, too, its easier to decide against than to decide for.

As the war of words wages on, issues become more complex. Outcomes become less predictable. Retorts become more simplistic.

Or maybe there is silencethe hardest argument of all to refute.

This book teaches you a better way to win arguments without quarreling, squabbling, tussling, wrangling, bickering, raising your voice, losing your cool, or coming to blows. Win arguments without bulldozing and browbeating the other guy. Win arguments by finessing rather than forcing, kickin butt, or being in the other guys face.

Youll learn how to make, manage, and move arguments without offending or embarrassing anyone, including yourself. Win arguments with confidence, grace, and ease.

The art of argument. Its mysterious and powerful. Its the art of having things go your way. And the art of getting out of your own way. Its having the moves. But its also having the touch.

Youll learn the way of the ancient martial arts masters. In Japanese, ju means gentle, do means way. Judo means gentle way. The gentle way is directing rather than confronting the other guys energy. But what youre about to discover wont turn you into a softie.

Winning isnt about pushy pitches, dolling up your ideas with rouge and rhinestones, or having a gift of gab. The winning way is to get a grip, because you need to be in control of how you will be; to construct a Consent Zone, because you need to manage emotions, not avoid them; to link, because you need things to feel right so a person will want to follow your lead; to lead with bulletproof reasoning because what you say needs to sound right; and to cinch consent, because, in the end, you want to trigger action.

There are reasons why all of us do what we do. The reasons dont have to be good reasons; they often arent. The reasons dont have to be the product of conscious choice; they often arent. This is a book about being people savvy. Understanding what makes peopleincluding ourselvestick.

You will discover what worksand what doesntwhen you are up against a stone wall, when your ideas are being rejected, or when you are confronted with hostility and anger. Youll learn how to be an uncompromising compromiser. How to finesse people who would rather be right than reasonable and stand up to people you cant stand.

Along with the moves for outgunning and outmaneuvering the other guy, youll learn techniques for developing life skills that will dramatically enhance your chances of professional success and personal satisfaction.

The book you are holding has been revised and updated. To be right for our times, I have to say

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