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Zeuch - Dos and Donts in Human Resources Management A Practical Guide: [Summary]

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Zeuch Dos and Donts in Human Resources Management A Practical Guide: [Summary]
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    Dos and Donts in Human Resources Management A Practical Guide: [Summary]
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Part I
HR Marketing and Recruiting
Springer-Verlag Berlin Heidelberg 2015
Matthias Zeuch (ed.) Dos and Donts in Human Resources Management 10.1007/978-3-662-43553-3_1
Introduction
Nicole Dessain 1
(1)
Evanston, IL, USA
Nicole Dessain
Email:
HR Marketing
HR Marketing includes activities that attract active and passive candidates who exhibit the companys desired skills and behaviors.
HR Marketing should be based on a clearly defined and well communicated Employer Value Proposition (EVP) which is a set of positioning statements outlining why the company is an attractive employer.
Recruiting
Recruiting activities are geared towards hiring people who are interested in the company and who have the skills and behaviors needed to successfully perform their role.
The recruiting process is comprised of sourcing the candidate, pre-assessment, final selection, job offer and contracting.
While HR activities are usually internally focused, HR Marketing and Recruiting clearly has an external focus. The way the company presents itself as an employer through its HR Marketing has a major impact on the overall company image.
Recruiting has an impact on the companys reputation:
  • Job postings indicate growth and optimism regarding the future.
  • The level of respect and courtesy the company expresses to people who applied but were not selected reveals the real values of the company and its culture.
  • Job applicants share their experiences of the selection process via social mediathe good and the bad.
  • Candidates may be companys current or future customers.
Springer-Verlag Berlin Heidelberg 2015
Matthias Zeuch (ed.) Dos and Donts in Human Resources Management 10.1007/978-3-662-43553-3_2
Employer Branding
Matthias Zeuch 1
(1)
Beijing, China
Matthias Zeuch
Email:
First: Analyze Competition
Analyze how your major competitors have positioned their employer brands.
Customize Messages
Customize your HR marketing messages to your target groups and align creative artwork with those messages.
Address Directly
Address people directly in HR marketing messages (for example, not It is great to work at ABC, but Come to ABC because we have great jobs for you).
Allow Local Differences
(For multi-national companies) Allow country-specific differences to employer brandsunless you have a highly internationalized team of people who frequently rotate among countries, in this case, having only one global employer brand makes sense.
Make a Project Plan
Developing an employer brandif done rightis a major effort. It demands a large time commitment from HR and also from interviewees, participants in focus groups. Resources must be planned and committed in advance.
Dont Make it an HR Thing
Do not start on an employer branding project if you feel that management is not committed to the employer branding effort. If the employer brand is seen by management as just an HR thing or a hobby of the HR leader, it will not have any real-life effects. An honest commitment by management is the prerequisite for any successful employer branding.
Springer-Verlag Berlin Heidelberg 2015
Matthias Zeuch (ed.) Dos and Donts in Human Resources Management 10.1007/978-3-662-43553-3_3
Digital Recruiting
James Purvis 1
(1)
Genve, Switzerland
James Purvis
Email:
Dont Simply Map Existing Processes to a New Technology
Technology is an enabler. To get the most out of new technologies, rethink your HR/recruiting process. Dont simply take your existing ways of recruiting and map them onto the new technology. New technology allows for new approaches to your recruitment process to increase quality, reduce costs or become more competitive. Implementing technology successfully will, however, require a change in mind-set and a rethink of your existing recruiting processes.
Treat the Candidate as Your Customer/Understand Your Target Audience
See your process from your target audiences point of view. Treat each potential candidate as a customer. Understand their behavior. Profile them. Then prioritize your implementation of technology around what adds the most value first.
Define Metrics
The old adage says you can not manage what you dont measure and this is equally true for digital recruiting. Measure your impact and your engagement of social media and use of technology. Invest in those giving highest returns and consider dropping those not making results. Make your decisions based on metrics instead of fashions.
Take Decisions Based on Data, Not on Opinions
Dont fall into the trap of designing a new career website based on battle of Hippos (Highest-Important-Paid-Persons Opinions). Use data to make decisions. Implement the features that are the most sought-after by your target population.
Design a Strategy
Digital recruiting offers an overwhelming choice in opportunities. Which social media channel? What applicant tracking system (ATS)? Before embarking on any implementation of any component, paint the big picture and agree on an overall strategy.
Identify and Implement Some Quick Wins with Technology
Some technology projects can have long timescales and require big budgets; others can be implemented in less than a day. Before embarking on the former, build confidence by identifying some quick wins with the technology in order to create confidence and trust in your strategy.
Understand When You Do and Dont Need In-house IT
With the ubiquity of Saas (Software as a Service) solutions available in HR you may have more autonomy than you realise for implementing technology. You may, however, have existing corporate systems or processes which require interfaces. Understand the role of our in-house IT team but also the opportunity of off-the-shelf Saas services in recruitment.
Be Aware of Technology Paradigm Shifts and the Hype Cycle
Dont assume that the technology you have just implemented today will be valid in 5 years time. Within 10 years it may certainly be obsolete. The exponential growth in mobile means your current way of applying may have to be entirely rethought to leverage mobile opportunities. Your existing traditional career website may be gone in a few years.
Monitor the Trends and Stay Up to Date
Technology is changing tremendously, providing regularly new opportunities. Keep up to date with news-feeds on what is hot and what is not and question what potential role these new technologies could play in a recruitment or sourcing process.
Springer-Verlag Berlin Heidelberg 2015
Matthias Zeuch (ed.) Dos and Donts in Human Resources Management 10.1007/978-3-662-43553-3_4
Recruiting Events
Nicole Dessain 1
(1)
Evanston, IL, USA
Nicole Dessain
Email:
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