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Joseph Phillips - Project Management for Small Business: A Streamlined Approach from Planning to Completion

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Project management can help companies become more efficient and profitable. But as a seasoned project management consultant, educator, and writer, author Joseph Phillips teaches that the how of successful project management looks different for every business. Grounded in years of his real-world experience, Project Management for Small Business introduces readers to the core principles and techniques of project management adapted and simplified to be most effective for smaller enterprises. With repeatable practices for planning, executing, and controlling projects in an environment where one team member may be wearing multiple hats, this practical how-to helps you avoid the potentially devastating effects of wasted time and materials. Among many other useful skills, youll learn how to define project requirements and scope; create a project schedule based on resource availability; estimate and budget for project costs, identify and minimize project risks; manage workflow; communicate effectively; and control project change. Classic project management models often prove too cumbersome for smaller businesses with limited staff resources, tight budgets, and next to no time to devote to learning a complex new system. Project Management for Small Business skips the complicated theory and goes straight to the heart of what it really takes to make a projectand your businessa success.

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PMI and the PMI logo are service and trademarks of the Project Management - photo 1
PMI and the PMI logo are service and trademarks of the Project Management - photo 2

PMI and the PMI logo are service and trademarks of the Project Management Institute, Inc. which are registered in the United States of America and other nations; PMP and the PMP logo are certification marks of the Project Management Institute, Inc. which are registered in the United States of America and other nations; PMBOK, PM Network, and PMI Today are trademarks of the Project Management Institute, Inc. which are registered in the United States of America and other nations; building professionalism in project management is a trade and service mark of the Project Management Institute, Inc. which is registered in the United States of America and other nations; and the Project Management Journal logo is a trademark of the Project Management Institute, Inc.

PMI did not participate in the development of this publication and has not reviewed the content for accuracy. PMI does not endorse or otherwise sponsor this publication and makes no warranty, guarantee, or representation, expressed or implied, as to its accuracy or content. PMI does not have any financial interest in this publication, and has not contributed any financial resources.

Additionally, PMI makes no warranty, guarantee, or representation, express or implied, that the successful completion of any activity or program, or the use of any product or publication, designed to prepare candidates for the PMP Certification Examination, will result in the completion or satisfaction of any PMP Certification eligibility requirement or standard.

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This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

ISBN : 978-0-8144-1768-3 (eBook)

Library of Congress Cataloging-in-Publication Data

Phillips, Joseph.

Project management for small business : a streamlined approach from planning to completion / Joseph Phillips.
p. cm.

Includes index.

ISBN-13: 978-0-8144-1767-6

ISBN-10: 0-8144-1767-1

1. Project management. 2. Small businessManagement. I. Title.

HD69.P75P4947 2012

658.404dc23

2011033457

2012 Joseph Phillips.

All rights reserved.

This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

About AMA
American Management Association (www.amanet.org) is a world leader in talent development, advancing the skills of individuals to drive business success. Our mission is to support the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books and research. AMAs approach to improving performance combines experiential learninglearning through doingwith opportunities for ongoing professional growth at every step of ones career journey.

Printing number
10 9 8 7 6 5 4 3 2 1

Information about External Hyperlinks in this ebook

Please note that footnotes in this ebook may contain hyperlinks to external websites as part of bibliographic citations. These hyperlinks have not been activated by the publisher, who cannot verify the accuracy of these links beyond the date of publication.

For my parents, Don and Virginia Phillips,
who were entrepreneurs and business owners
for as long as I can remember.

Contents
Acknowledgments

Books, projects, and small businesses are rarely a solo act. So many people contribute to the final deliverable, the final product. Thank you to my editor Robert Nirkind for having faith in me and this book. I appreciate your guidance and keen direction. Thank you also to James Bessent for his hard work and organization in this book. Thank you to Alice Manning for helping my writing shine.

Im so fortunate to have so many friends and colleagues who have cheered me on in my businesses, my writing, and in my life. Many of my friends, like me, own small businesses and weve collaborated and commiserated on the life of a business owner. Thank you to Jo, Andy, and Mike Diaczyk for your friendship, business talks, and lots of good wine. Thank you to Andrea Hancock Deer for your spark. A big thanks for my friends that have cheered me on during the writing of this book: Curt Farris, Angela and Carl Richter, Duane Schoon, Fred and Carin McBroom, Greg and Mary Huebner, Lamont Hatcher, Jonathan Acosta, Jennifer Real, Jennifer Hatfield, Greg Kirkland, John and Cara Sutherland, Don Kuhnle, Norm and Paulette Tarantola, and many more than whats reasonable to include here. Finally, thanks for my brothers Steve, Mark, Sam, and Ben for listening, reading, and being fairly good brothers.

Managing a project isnt that different from managing a small business. There are objectives to accomplish, employees to manage, costs and schedules to control, and customers to keep happy while keeping a constant eye on the budget as well. But projects are also different from small businesses in the sense that they are temporary: You get the contract, do the work, close the project, and get paid. Your vision, expertise, and dedication to quality all contribute to the success of each project and, ultimately, to the profits realized by the company.

If managing projects was easy, they wouldnt be late, over budget, or plagued by issues and defects. Its frustrating and disappointing, I know, when you believe that you and your team have created a solid plan, only to have it unravel during its execution, leading to wasted materials, activities taking longer than necessary to complete, and project profitability shrinking along with the customers confidence in your business. What was once seen as an opportunity can morph into a situation in which youre just hoping to finish the job and break even.

Good projects can be challenging and stimulating, and can provide a tremendous sense of accomplishment for all involved. Successful projects dont happen by accident, however. They are the result of a knowledgeable project manager, a mature project team, and a clear vision of what the project is intended to achieve.

Most project management philosophies are rife with processes, forms, paperwork, meetings, and analysis. While these approaches are often necessary for large, unwieldy projects, they are not practical for small businesses. If you are reading this book, chances are that your business doesnt have the resources to implement a complex methodology. You just need the essentialsa streamlined approach that strips out all of the fat that is inherent in the operations of large, slow-moving companies and arms you with the project management muscle that youll need to get the project done and then move on to the next opportunity.

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