Joseph Phillips - PMP Project Management Professional All-in-One Exam Guide

Joseph Phillips, PMP, PMI-ACP, ITIL, PSM, Project+, CTT+, is the Director of Education for Instructing.com, LLC. He has managed and consulted on projects for industries including technical, pharmaceutical, manufacturing, and architectural, among others. Joseph has served as a project management consultant for organizations creating project offices, maturity models, and best-practice standardization.

As a leader in adult education, Joseph has taught organizations how to successfully implement project management methodologies, adaptive project management, information technology project management, risk management, and other courses. He has taught at Columbia College, University of Chicago, and Ball State University, and for corporate clients such as IU Health, the State of Indiana, and Lawrence Berkeley National Laboratories. A Certified Technical Trainer, Joseph has taught more than 500,000 professionals and has contributed as an author or editor to more than 35 books on technology, careers, and project management.

Joseph is a member of the Project Management Institute (PMI) and is active in local project management chapters. He has spoken on project management, project management certifications, and project methodologies at numerous trade shows, PMI chapter meetings, and employee conferences in the United States and in Europe. When not writing, teaching, or consulting, Joseph can be found behind a camera or on the golf course. You can contact him through www.instructing.com.

Karilena M. Harwitz, MS, PMP, PMI-ACP, holds 26 years of experience in the information technology (IT) industry. She began her career in IT consulting sales where she found that she could combine her love of working with people with her passion for learning, technology, and problem-solving. Karilena has held positions as a software developer, technical lead, project manager, program manager, and IT manager.

She has a bachelor of arts degree in anthropology and psychology from Indiana University and a master of science in educational psychology from Indiana University. She is currently pursuing her PhD in leadership studies at the University of the Cumberlands in Williamsburg, Kentucky.

In her spare time, Karilena volunteers her time to write grants to help support animal rescue organizations in south Atlanta. Most recently, she assisted two humane societies to win grants to help support spay/neuter programs. She is passionate about animal rescue. Karilena has a love of running and fitness. She has taught fitness classes, trained and participated in many running races, and led small fitness groups. She loves traveling and live music. Karilena lives with her husband, daughter, and three rescue dogs in Georgia.

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In memory of my father, Donald Phillips: an example of hard work and entrepreneurship. I miss him dearly.

More than once, Ive said that Im the luckiest guy in the room. I get to write and talk for a livingwhat could be better than that? Im so grateful for the opportunity to write, and I must thank the wonderful group of people at McGraw Hill Education for their belief in me to write yet another book on project management. Thank you to Wendy Rinaldi for all your help, great conversations, and guidance on this book and others. Thank you, Emily Walters, for your management and organization of this bookyou are fantastic. Thank you to Rachel Fogelberg for your keen eye, attention to detail, and all your hours and help. Kim Wimpsett and Lisa Theobald, thank you both for helping me be a better writer. Thank you to production supervisor Tom Somers for your work on this book. Thanks also to the production teams at McGraw Hill and KnowledgeWorks Global Ltd. for your hard work in making this book a success.