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Kim Heldman - PMP Project Management Professional Exam Study Guide: 2021 Exam Update, 10th Edition

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Table of Contents List of Tables Chapter 1 Chapter 2 Chapter 3 Chapter - photo 1
Table of Contents
List of Tables
  1. Chapter 1
  2. Chapter 2
  3. Chapter 3
  4. Chapter 4
  5. Chapter 5
  6. Chapter 6
  7. Chapter 7
  8. Chapter 8
  9. Chapter 9
  10. Chapter 11
  11. Appendix B
List of Illustrations
  1. Chapter 1
  2. Chapter 3
  3. Chapter 4
  4. Chapter 5
  5. Chapter 6
  6. Chapter 7
  7. Chapter 8
  8. Chapter 9
  9. Chapter 10
  10. Chapter 11
  11. Chapter 12
Guide
Pages
PMP
Project Management Professional Exam
Study Guide 2021 Exam Update

Tenth Edition

Kim Heldman, PMP

Copyright 2021 by John Wiley Sons Inc Indianapolis Indiana Published - photo 2

Copyright 2021 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada and the United Kingdom

ISBN: 978-1-119-65897-9

ISBN: 978-1-119-65899-3 (ebk)

ISBN: 978-1-119-65900-6 (ebk)

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Further, readers should be aware that Internet Web sites listed in this work may have changed or disappeared between when this work was written and when it is read.

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2020938339

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. PMP is a registered trademark of Project Management Institute, Inc. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

To BB, my forever love.

Acknowledgments

Thank you for buying PMP: Project Management Professional Exam Study Guide, Tenth Edition, to help you study and prepare for the PMP exam. Thousands of readers worldwide have used previous editions of this book to help them study for and pass the exam. Because of their success and recommendations to friends and co-workers, we've been able to keep this study guide up to date to reflect the changes made in A Guide to the Project Management Body of Knowledge (PMBOKGuide), Sixth Edition (PMI, 2017).

I would also like to thank the countless instructors who use my book in their PMP prep classes. Thank you for your continued interest in using it in your classes. A big thanks goes to all the PMI chapters who use this book in their classes as well.

A huge thank-you goes to Neil Edde, former vice president and publisher at Sybex, for taking a chance way back when on the first edition of this book. I can't thank him enough for having the foresight at that time to believe in this little-known exam. Almost 20 years later, the exam is well known and instructors and readers all over the globe have used this Study Guide to help them pass the PMP exam.

Publishing this book clearly fits the definition of a project, and the team at Sybex is one of the best project teams you'll ever find. I appreciate all the hard work and dedication everyone on the team put into producing this book. A special thanks goes to Kenyon Brown, the acquisitions editor, for giving me the opportunity to update the book and for his ideas on making it stronger.

Next, I'd like to thank John Sleeva, the project editor, for his diligent work in helping me make this edition the best it can be. A big thanks also goes to Christine O'Connor, the production editor, for all her help on the book. It was great to work with her again. And thanks also to Liz Welch, the copyeditor, for all her help.

There were many folks involved behind the scenes who also deserve my thanks, including Louise Watson, the proofreader, and Johnna VanHoose Dinse, the indexer.

Next, I'd like to thank Vanina Mangano, technical editor, for her wealth of suggestions and ideas for new topics I should add to the text. It is always a pleasure to work with Vanina. She is a true professional. Vanina is an instructor and consultant in project management. I highly recommend Vanina's classes and videos if you're looking for additional study materials for the exam. She has been a joy to work with and I so appreciate everything she brings to this book. Last, but always the first on my list, is my best friend for a few decades and counting, BB. I love you, and I would never have accomplished what I have to date without your love and support. You're the best! And I'd be remiss if I didn't also thank Jason and Leah, Noelle, Amanda, and Joe, and of course the two best granddaughters on the planet, Kate and Juliette, for their support and understanding.

About the Author

Kim Heldman, MBA, PMP, is the Senior Manager/CIO for the Regional Transportation District in Denver, Colorado. Kim directs IT resource planning, budgeting, project prioritization, and strategic and tactical planning. She directs and oversees IT design and development, enterprise resource planning systems, IT infrastructure, application development, cybersecurity, the IT program management office, intelligent transportation systems, and datacenter operations.

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