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ABOUT THE AUTHOR
Joseph Phillips, PMP, PMI-ACP, PSM, CompTIA Project+, Certified Technical Trainer+, is the Director of Education for Instructing.com, LLC. He has managed and consulted on projects for industries including technical, pharmaceutical, insurance, manufacturing, and architectural, among others. Phillips has served as a project management consultant for organizations creating project offices, maturity models, and best practice standardization.
As a leader in adult education, Phillips has taught on successful implementation of project management methodologies, information technology project management, risk management, and other topics. Phillips has taught for Columbia College, University of Chicago, and Ball State University, among others. He is a Certified Technical Trainer and has taught over 650,000 professionals on Udemy.com, Instructing.com, and in-person seminars. He has contributed as an author or editor to more than 35 books on technology, careers, and project management.
Phillips is a member of the Project Management Institute and is active in local project management chapters. He has spoken on project management, project management certifications, and project methodologies at numerous trade shows, PMI chapter meetings, and employee conferences in the United States and in Europe. When not writing, teaching, or consulting, he can be found behind a camera or on the golf course. You can contact Phillips through https://instructing.com.
About the Technical Editor
Mike Griffiths is a project management author, trainer, and consultant. He helps bridge the agile to the traditional chasm by providing examples, success stories, and cautionary tales. Mike helped create one of the first agile approaches, DSDM, in 1994 and has been using a variety of agile techniques ever since. He served on the board of the Agile Alliance and the Agile Leadership Network and helps organize agile conferences worldwide. Mike is also active in the PMI community and contributed to PMBOK Guide, Third Edition through Seventh Edition. He was chair of the group that wrote the Agile Practice Guide and co-chair of the PMBOK Guide, Seventh Edition.
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I dedicate this book to my mom,
Virginia Ruth Phillips.
Shes managed five boys
and all their projects.
CONTENTS AT A GLANCE
CONTENTS
ACKNOWLEDGMENTS
Books, like projects, are never done alone.
Id like to thank Mike Griffiths for keeping me on track and focused on the CompTIA requirements, objectives, and test-centric ideas. A big thank you goes to my editor and friend, Lisa McClain, for her patience, guidance, conversation, and overall support for this book. Thank you to Caitlin Cromley-Linn for her keen organizational skills, attention to detail, and ever-present communication and support. I appreciate your coaching and patience. Bill McManusthank you for tightening my writing, clarifying my thoughts, and helping me to be a better writer. Thanks also to Nitesh Sharma at KnowledgeWorks Global Ltd. and the talented people in the KGL production department for all of their hard work.
Thank you to my friends and colleagues for their encouragement as this book was created: Mark and Catherine Kudlacik, Don Kuhnle, Greg and Mary Huebner, Bill Tribble, Marvin Lloyd Hoffman, Fred and Carin McBroom, my golf coaches Pauly Sinklair Jr., Levi Root, and Nick Stine, and my best friends and brothers who taught me all the troublesome ways: Steve, Mark, Sam, and Ben. Thank you to my team: Amanda Chambers, Kristin Mitchell, and Angela Lemmons: you all keep me organized, on-task, and make my life so much better. A special thank you for listening and coaching to my dear friend Alison White-Mazza.