Henrique Moura - McGraw-Hill Education PMP Project Management Professional Exam

To obtain the exercises from this book in a downloadable PDF format, please .

This digital book includes all of the workbook exercises in a downloadable PDF format. To access this material, visit McGraw-Hill Professionals Media Center at http://mhprofessional.com/mediacenter/, then enter this e-books ISBN and your e-mail address. You will receive an e-mail message with a download link for the additional content. This e-books ISBN is: 978-0-07-183178-9.

Copyright 2014 by McGraw-Hill Education. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-0-07-183178-9

MHID: 0-07-183178-9

The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-183480-3, MHID: 0-07-183480-X.

eBook conversion by codeMantra
Version 1.0

All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps.

McGraw-Hill Education ebooks are available at special quantity discounts to use as premiums and sales promotions or for use in corporate training programs. To contact a representative, please visit the Contact Us page at www.mhprofessional.com.

The following terms are registered trademarks of the Project Management Institute: PMP, Project Management Professional, Project Management Professional (PMP), PMI, PMBOK Guide, OPM3.

All efforts have been made to write a book that is technically accurate and able to successfully prepare readers for the PMP exam. Nevertheless, the author will not accept any legal responsibilities regarding the books content. The author also recommends readers use this book in combination with the PMBOK Guide. Finally, the author warns that purchasing this book does not ensure that the reader will pass the PMP exam and that the author will not accept any legal responsibility for the readers exam results.

TERMS OF USE

This is a copyrighted work and McGraw-Hill Education and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill Educations prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms.

THE WORK IS PROVIDED AS IS. McGRAW-HILL EDUCATION AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill Education and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill Education nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill Education has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill Education and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise.

To my wife, for her patience and support throughout the writing of this book.
To my parents, for their examples of honesty and humanity.

Ive managed projects my entire career. I love everything about project management: establishing direction, breaking down large complex objectives into smaller and more manageable elements, gathering people around a common objective, trying to build trust, preparing steering meetings, negotiating changes with the customer, closing open issues, and obtaining approvals.

If you want to have a Project Management Professional (PMP) certification, then we probably share the same passion. Let me congratulate you on your decision. Not only do you believe that it is important to distinguish yourself from other professionals, but you have also chosen a highly reputable certification.

I designed McGraw-Hill Education: Project Management Professional Exam to support all those who wish to obtain the PMP certification, issued by the Project Management Institute (PMI). This book is a compilation of materials developed throughout years of experience as a project manager, thousands of hours preparing trainees for the PMP certification all over the world, and a continuous effort of collecting students feedback.

McGraw-Hill Education: Project Management Professional Exam provides a consolidated source of project management knowledge. I designed it to combine technical accuracy with a didactical approach. For easier reading and more comprehensive learning, I used a combination of learning tools:

Explanations for exercises

Tips regarding the most common exam questions

Examples to smooth the transition from theory to practice

Tables and images

Exam questions explained at the end of each chapter to test acquired knowledge

Lists of the topics that must be learned for the exam

Glossary of concepts

Glossary of acronyms

McGraw-Hill Education: Project Management Professional Exam does not include a description of all the inputs, tools, techniques, and outputs of all project management processes. Such descriptions are already included in A Guide to the Project Management Body of Knowledge (PMBOKGuide). It does however complement the PMBOKGuide with examples, exercises, and tips that help consolidate knowledge. To prepare for the PMP certification, you should combine this book with the PMBOKGuide, fifth edition, and your experience.

Henrique Moura is a project management professional with experience as project manager, trainer, and consultant. Over the past 13 years he has managed more than 25 projects crossing industries such as IT, automobile manufacturing, and ship repairing. He often managed complex projects with large implementation teams, multiple vendors, and multimillion-dollar budgets. These past few years, Henrique Moura has focused on managing troubled projects.

As a project manager trainer, he regularly works in Europe, America, the Middle East, and Asia, where he accumulated thousands of training hours. He also acts or acted as lecturer for several institutions in Europe, the Middle East, and America. As a project management consultant, he conducted project management offices and project management tools implementations.