Chirag Chokshi - Receivables Management with SAP S/4HANA

Receivables management is an integral function for any organization, as it deals directly with customers, who are important stakeholders of an organizations revenue stream. At the same time, efficient receivables management processes enable organizations to improve working capital and reduce days sales outstanding (DSO). Like other departments, receivables management requires the management of a multitude of tasks with limited resources. Therefore, the automation of receivables management processes plays a key role, allowing the receivables team to focus on activities that help meet the expectations of external and internal stakeholders.

Receivables management includes standard accounts receivable and three additional business processes: credit management, dispute management, and collections management. SAP S/4HANA receivables management functionality helps to digitalize and automate accounts receivable monitoring, cash application, dispute management, collections management, and credit management.

In this book, well provide insight into receivables management functionality in SAP S/4HANA release 2020. Well begin by describing the core processes of receivables management, challenges faced by the receivables management team, and how SAP S/4HANA helps address those challenges. Well then explain the business partner approach for maintaining customer master data, accounts receivable accounting, credit management, dispute management, and collections management.

This book provides comprehensive receivables management coverage. It can serve as both a contextual overview of the new SAP S/4HANA receivables management solution and as a detailed guide on specific topics related to receivables management in SAP S/4HANA.

This book is targeted for SAP functional consultants and key business users responsible for receivables management. This book provides comprehensive coverage of receivables management business processes, including accounts receivable, credit management, dispute management, and collections management. Additionally, this book explains the configuration building blocks and includes step-by-step instructions, which would be helpful to SAP consultants responsible for configuration and setting up receivables management in their SAP implementation projects.

We organized this book to focus on the receivables management business processes in SAP S/4HANA and how they are configured in the system. explains two distinct approaches for managing receivables centrally in a multisystem landscape with SAP S/4HANA.

We recommend reading this book sequentially from onward; however, if you prefer, you can directly go to any chapter and start reading about that topic. Lets review briefly what is covered in each chapter of this book:

• : Introduction to Receivables Management
  This chapter emphasizes the importance of receivables management functionality, the core responsibilities of receivables organizations, and the common challenges faces by receivables management professionals. Well then describe receivables management business processes, key performance indicators (KPIs), and benefits. Finally, well introduce SAP S/4HANA receivables management functionalities and innovations offered by SAP S/4HANA in comparison with earlier SAP releases.