Susan Z. Diamond - Records management: a practical approach

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title	:	Records Management : A Practical Approach
author	:	Diamond, Susan Z.
publisher	:	AMACOM Books
isbn10 | asin	:	081440295X
print isbn13	:	9780814402955
ebook isbn13	:	9780585029252
language	:	English
subject	Records--Management.
publication date	:	1995
lcc	:	HF5736.D48 1995eb
ddc	:	651.5
subject	:	Records--Management.

Page i RECORDS MANAGEMENT A Practical Approach Third Edition Susan Z. Diamond

Page ii This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Diamond, Susan Z. Records management: a practical approach / Susan Z. Diamond3rd ed. p. cm. Includes bibliographical references and index. ISBN 0-8144-0295-X 1. RecordsManagement. I. Title. HF5736.D48 1995 651.5dc20 95-4604 CIP 1995 Susan Z. Diamond. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3

Page iii To Allan

Page v Contents Preface ix 1 What Is Records Management? 1 Defining Keg Terms Records Management Is... Benefits of Records Management 2 Getting Support for the Records Management Program 6 Selling the Program to Senior Management Getting Cooperation From Users An Ongoing Sales Effort 3 Developing and Staffing the Program 19 A Corporate Responsibility, but the Buck Stops Where? Staffing the Programthe Managerial Level StaffingClerical and First-Level Supervisory Alternative Sources of Personnel Professional Staff Development 4 Using Project Management Tools to Plan and Control the Program 28 Defining Your Objective Identifying the Activities Sequencing the Activities Determining the Time Frame Preparing a Milestone Chart

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