Charvet - Words that change minds: the 14 patterns for mastering the language of influence

Published byShelle Rose Charvet

SmashwordsEdition

Copyright 1995, 1997, 2010 Shelle Rose Charvet

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Based on years of study and work withpeople and organizations, this book is packed with practical, realworld applications forprofessionals who need to predict and influence behaviour to succeed. This is the first step toachieving your quantum leap in communication.

Imagine whatyou could accomplish by identifying motivational triggers fromsimple conversation! You will learn how to recognize what willstimulate and maintain someones motivation and conversely, whatwill turn them off. You will also know how specifically to matchyour language and processes to theirs to spark interest andenthusiasm.

Many people andorganizations on five continents are now using these tools to:

establish a deep level ofrapport and communicate effectively with anyone

take the pain out of implementing organizationalchange

shorten the sales cycle and guarantee customersatisfaction

design powerful marketing and advertisingcampaigns

hire people who are motivated to perform

• dramaticallyimprove results in negotiation and litigation

adapt training and education programmes to satisfy diverseneeds

increase self knowledge and self esteem

simplify career counselling and professionalcoaching

create high performance teams by managing peoples strengthsinstead of suffering from their weaknesses

Words That Change Minds covers:

the 6 Motivation Triggers thatpeople need to get excited about something

the 8 Working Traits that describe how people processinformation, environments they need to be productive, theirresponse to stress and how they get convinced

how to discover the patterns for an individual orgroup

using the appropriate Influencing Language for maximumimpact

irresistible language

how to apply this tool to any communicationcontext

Imagine what youll achieve when youmaster irresistible language patterns!

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Words ThatChange Minds is full ofinteresting tools for anyone who truly values good communication.This book will teach you how to understand people and how to speakto them. I highly recommend this book.

Peter Urs Bender, authorof Secrets ofPower Presentations

Words ThatChange Minds is a greatself-help book, that will help you understand yourself and thepeople you work with.

Director ofPeople and Improvement, Monsanto Canada Inc.,

Mississauga,Ontario

I had tolaugh at the bookstore on Monday. Everyone that asked me if I knewany good books got an enthusiastic presentation on yours. I toldthem how much pain I would have avoided in personnel if only I hadhad your book nine months earlier.

GaryE. Megal

ColoradoSprings, Colorado

Can youimagine your business profits increasing by 10-30%? That is what mycompany was able to immediately experience, as I used Ms. RoseCharvets LAB Profile to make improved hiringdecisions.

EdwardLund,

Telecommunications Manager, California

At lastI got your book, and on the strength of its information I have myfirst decent commercial assignment helping a local employer do hisown recruiting, as he is fed up with the standard of the localemployment bureaux.

RogerPhillip,

PersonnelTrainer

Devon, UnitedKingdom

Words ThatChange Minds provides acomprehensive overview of the fundamental differences in individualbehavioral patters, questions that reveal these patterns and thelanguage most likely to influence people according to theirdominant patterns.

JoelP. Bowman, Professor

HaworthCollege of Business, Western Michigan University

Kalamazoo,Michigan

The LABProfile was a fascinating discovery, which impacted the way Icommunicate with others, and transformed my consultingpractice.

LonTanguay,

Human ResourceDevelopment Consultant,

Montral,Qubec

The LAB Profile and thebook WordsThat Change Minds ,written by Shelle Rose Charvet, have proven to be invaluable toolsin my evaluation and hiring process. Candidates have been screenedin to positions and screened out, far more appropriately, throughthe proper use of these techniques. I highly recommend theseadditions to your array of behavioural interviewingtools.

GordonI. Brown,

Vice-President, Executive Search,

CorporateConsultants, Toronto, Ontario

Words ThatChange Minds is a bookof insight and inquiry. Shelle Rose Charvet offers a new way tothink about relationships with ourselves and others. She provides astrategic language of influence to support lasting effectiveimprovements in the building of our relationships. She describesthe basic mental structures that we use to perceive, organize andact on our social world. Words That Change Minds is a unique reference framework for individual andfamily self-development. It is a landmark for leaders, executivesand associates who are committed to improve, with integrity, thequality of life and the effectiveness of theirenterprise.

Dr.Franois Sauer,

DirectorStrategic Growth, Transquest

Atlanta,Georgia

Words ThatChange Minds gave me alevel of awareness and precision in communication that I did notthink was possible. I used to get frustrated when I worked withothers who had different communication patterns than my own. Now, Iget curious. What a breakthrough!

ClayConner,

StrategicPlanning Analyst, Idaho Power,

Boise,Idaho

I pull out Words That ChangeMinds whenever I amfacing a situation where I am not connecting with an individual. Byusing Shelles techniques I can understand them better and thenestablish a much higher level of rapport. As a sales professionalthere are times when I have to present to key decision makers.Shelles book has helped me understand how to communicate withpeople on their terms and that has increasedsales.

KarlMeema,

PrairieRegional Manager, Microsoft Canada Inc.,

Calgary,Alberta

Words ThatChange Minds belongs onthe must read list for everyone who interacts with other people. Ihave found it to be invaluable for understanding and communicatingeffectively with business associates, family and friends. Its thefirst book I have read that identifies various styles ofcommunicating and outlines an easy-to-follow process to create anaccurate exchange of information.

TomDearth,

President,Spotlight Presentations,

Denver,Colorado

Shelles book, Words That ChangeMinds , is a helpful andpractical reference tool and guide in preparation for management,negotiation, mediation or conflict resolution. Understanding andrespecting people is a t the core of good communications. I havefound the LAB Profile to be a useful and insightful tool. It helpsyou progress towards your desired outcome, while respecting theneeds and pace of those with who you areworking.