Notion Press
No. 8, 3 rd Cross Street
CIT Colony, Mylapore
Chennai, Tamil Nadu 600004
First Published by Notion Press 2021
Copyright Girish Jain & Manzoor Moideen 2021
All Rights Reserved.
ISBN 978-1-63633-669-5
This book has been published with all efforts taken to make the material error-free after the consent of the author. However, the author and the publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause.
While every effort has been made to avoid any mistake or omission, this publication is being sold on the condition and understanding that neither the author nor the publishers or printers would be liable in any manner to any person by reason of any mistake or omission in this publication or for any action taken or omitted to be taken or advice rendered or accepted on the basis of this work. For any defect in printing or binding the publishers will be liable only to replace the defective copy by another copy of this work then available.
This book is dedicated
to the loving memory of my beloved father,
late Mr. K.K. Jain
(1940 - 1998)
CONTENTS
PREFACE
Though an ocean of information is available to read, listen and watch, for many years, I failed to find a comprehensive book where I could get almost all the critical elements of effective communication and the proven ways to improve, that too in an easy and understandable language. I found that this vacuum needed to be filled up by a book that will address the need to understand and learn most aspects of effective communicationin particular, for non-native English speakers.
Thus, I started the quest and thought of bringing the vital elements of communication together. I attempted to write a brief article on those lines, which fortunately found a place in a widely circulated monthly magazine in Qatar in early 2020. Thanks to the Gulf Times, most people who read that article applauded and requested to write more on those elements. That was the trigger, and here I am.
You are about to read a book where you will find real-life examples and case studies from skilful and knowledgeable people, learn quickly from these examples; usage of simple English language throughout to better understand the thoughts without jargons and, also references of suggested books and YouTube videos so you can master your knowledge. There is much more to your delightfrom group exercises to surveys and interviews and so on.
My sincere thanks to several prominent personalities and experts in their respective fields, who spared their valuable time and shared their thoughts about different aspects of this book. Thanks to Dr. R Seetharaman, Ms. Asna Nafees, Mr. A.P. Sharma, Mr. Brij Singhal, Mr. Amjad Vanimol, Ms. Kami Nuttal, Mr. Gopal Balasubramaniam, Ms. Jeyapriya Partiban, Dr. Babu Ramachandran, Mr. Adel Al-Hashmi, Ms. Usha Ravishankar, Mr. Chris Adonis, Ms. Kirsty Walker, Mr. Gil Bangalan, Ms. Anita Samanta, Mr. Neeraj Ritolia, Mr. Kit Barritt, Mr. Ahmad Hikal, Mr. Gulshan Mirg, Ms. Durga Sree Mavuru, and Ms. Eileen Lahi. Apologies to a few, as we were unable to include everyones views due to space constraints.
Since this was my first attempt, and certainly a tough task, I needed help from someone who could help and guide me as a co-author. One day, when I was with my long-time family friend Manzoor Moideen, I shared this idea. He is a profound speaker having authority in the field of communication, readily agreed to be part of this project. After many detailed and late-night sessions on how to design the chapters, what to include and what not to, what is relevant, and what will work, we could give it a shape. We carefully thought about our target readers, the value we could offer to them and how they can benefit from our efforts. I would fail in my duty if I do not thank the publisher of this book Notion Press, Ms. Vandana, Senior Editors Ms. Aanchal Nichani and Ms. Hema Priyadharshini for their valuable feedback, patience, and much-needed support. Sincere gratitude to my friend Raveendra for his valuable contribution by adding humour through some brilliant cartoons he created for this book.
This preface would be incomplete if I do not express my gratitude to one special person who always has motivated and pushed me to do the impossiblemy better half, my lovely wife Nisha, for her valuable suggestions and views to make this book a better one. Big thanks and hugs to my amazing kids, Anushka and Aditya, for their patience, support, and unconditional love. I wish also to thank my beloved mother, Mrs. Sushila Jain, for her countless blessings, other family members, friends and well-wishers for their feedback and support. It is time for me to also remember my father, late Mr. K.K. Jain, whom I have always admired and followed his advice to this day. He has always been in my heart and soul constantly, guiding me and showing me the right path. My gratitude to all those who remained behind the scenes, brought a difference in my life and made it possible for this book to see the light of the day.
Please note that all the incidents and conversations referenced in this book are true and taken from real-life incidents. Only the names of characters and places have been changed to keep the identity of real persons anonymous. There is no intention whatsoever to hurt or defame anyone from these references, which have been included solely for the purpose of educating our readers. Photos of all the books and their synopses given at the end of each chapter are borrowed from Amazon.com for readers to search and order quickly, though these can be bought from other sources or websites also.
So, immerse yourself, be ready to take a deep dive into this pool of knowledge about a subject relevant to everyone. I am sure you will find this book useful and handy when it comes to learning effective communication. If you like it, please share your feedback to improve the next part of this book, to be published soon, God willing!
Regards,
Girish Jain
GIRISH JAIN
Finance professional | Philanthropist | Motivational speaker | Trainer
Girish Jain is a Chartered Accountant from India and holds prestigious CPA certification from the University of Illinois, USA. He is also a law graduate from Law Campus, University of Delhi, India.
He carries a wealth of experience in the finance field of over 25 years and is currently working as Chief Financial Officer with a multinational corporation in Qatar. Among his contributions as honorary service to the finance profession, most notable is holding the chairmanship of the local chapter of the Institute of Chartered Accountants of India twice and various recognitions as International Conference Committee head/member. He is a regular invitee as guest speaker and panellist at various national and international conferences on the Indian economy, finance, internal controls, and audit. He has also presented many workshops on leadership and communication in Qatar and India, including many motivational talks to school and college students.
