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Brian Carter - Facebook Marketing: Leveraging Facebooks Features for Your Marketing Campaigns

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The Easy, Step-by-Step Guide to Facebook Marketing100% Updated for Facebooks Newest Features & Best Practices

Your best customers and prospects are on Facebook: more than 800,000,000 of them. Your business needs to be there, too: not just with a generic page, but with a smart, low-cost marketing program that works. Facebook Marketing, Third Edition will help you plan that program, execute it, measure it, and optimize it. Two world-class social media marketers show you how to make the most of Facebooks most valuable new business featuresincluding Facebook Messages, Deals, Places, Credits, Connect, mobile apps, and much more. This completely revamped new edition offers dozens of new tips and best practices for everything from advertising and analytics to promotion and privacy. Whether youre an entrepreneur, marketer, or PR pro, it will help you find and profit from your customers where they are right now: on Facebook!

Youll Learn How To:

Get started fast with Facebook, even if youre new to it

Develop winning Facebook marketing strategies

Master new best practices for creating best in class Facebook pages

Design Facebook ads that drive more clickthroughs at lower cost

Reach customers outside Facebook with Facebook Connect and social plugins

Use images and other media to personalize your presence and engage visitors

Build thriving Facebook communities that promote loyalty and innovation

Market to customers on the move via Facebook mobile apps

Monitor what your customers are saying in real-time

Protect your privacyand your customers privacy, too

Use Facebook Credits social currency to attract new customers and promote product sampling

Track your performance with Facebook Analytics

Prepare to profit from tomorrows Facebook trends and innovations

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Facebook Marketing: Leveraging Facebooks Features for Your Marketing Campaigns, Third Edition

Brian Carter
Justin Levy

Facebook Marketing Leveraging Facebooks Features for Your Marketing Campaigns - image 1

800 East 96th Street
Indianapolis, Indiana 46240 USA

Facebook Marketing: Leveraging Facebooks Features for Your Marketing Campaigns

Copyright 2012 by Que Publishing

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.

ISBN-13: 978-0-7897-4113-4
ISBN-10: 0-7897-4113-X

Editor-in-Chief
Greg Wiegand

Sr. Acquisitions Editor
Katherine Bull

Development Editor
Karen E. Kline

Managing Editor
Kristy Hart

Project Editor
Anne Goebel

Copy Editor
Barbara Hacha

Indexer
Tim Wright

Proofreader
Seth Kerney

Technical Editor
Brandon Prebynski

Publishing Coordinators
Cindy Teeters
Romny French

Cover Designer
Anne Jones

Compositor
Nonie Ratcliff

Que Biz-Tech Editorial Board
Michael Brito
Jason Falls
Rebecca Lieb
Simon Salt
Peter Shankman

Library of Congress Cataloging-in-Publication Data is on file.

Printed in the United States of America

Second Printing: February 2012

Trademarks

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Que Publishing cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.

Warning and Disclaimer

Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an as is basis. The authors and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of programs accompanying it.

Bulk Sales

Que Publishing offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact

U.S. Corporate and Government Sales
1-800-382-3419

For sales outside of the U.S., please contact

International Sales

Dedication

Id like to dedicate this book to my parents and my wife, whove made me a much better person than I would have been otherwise.

Brian Carter

This book is dedicated to everyone who has supported, motivated, and encouraged me over the years. Thank you for always believing in me.

Justin Levy

Table of Contents
About the Authors

Brian Carter is respected as one of the elite Internet marketing experts in the world. His hands-on business experience, cutting edge insights, background in improv and stand-up comedy culminate in a speaker and trainer who leaves every audience not only entertained, but armed with powerful strategies and tactics.

Brian has 12 years experience with Google, Twitter, and Facebook marketing, both as a consultant and marketing agency director. He has trained and managed Gen X and Gen Y employees, in addition to the more than 5,000 students of his FanReach Facebook marketing online course. He is a social media keynote speaker who combines entertainment, comedy, and education into hilarious event experiences.

Brian develops strategies and builds search visibility and social marketing fanbases for companies of all sizes, including well-known entities such as Universal Studios, the U.S. Army, Hardees, and Carls Jr. He is quoted in the book Twitter Marketing for Dummies and has been quoted and profiled by Information Week, U.S. News & World Report, The Wall Street Journal, and Entrepreneur Magazine.

Brian writes for two of the most popular marketing blogs, Search Engine Journal and AllFacebook, and his combined readership exceeds 100,000 people. He has more than 30,000 Twitter followers and an overall reach of more than 50,000 fans through Facebook, LinkedIn, and his other marketing channels. A speaker and trainer for top marketing conferences that include Socialize, SEOmoz, SMX, Pubcon, and the American Marketing Association, Brian is one of the nations leading experts in Internet marketing.

Justin Levy is the head of social communications for the Online Services Division of Citrix Systems, where he serves as editor-in-chief of Workshifting.com, a blog dedicated to the mobile and diversified workforce and ranked as one of the top 1% blogs worldwide according to Alexa. When not managing the blog, Justin focuses on influencer relations, developing thought leadership and supporting internal teams.

Prior to joining Citrix, Justin was an Executive Director at New Marketing Labs, a social media and digital communications agency. While at New Marketing Labs, Justin worked with clients ranging from Fortune 500 brands such as SAS, Sony, PepsiCo, and Microsoft. Justin also served as Co-Chair and Conference Director of the Inbound Marketing Summit.

Justin is a partner at Caminito Argentinean Steakhouse, ranked for two years in a row as the #1 steakhouse in western Massachusetts. Through the use of social media marketing techniques, Justin successfully grew the steakhouse at least 20% in sales for 30+ months straight. As part of this, Justin is a cofounder of primecutsblog.com, a blog focusing on teaching readers cooking techniques, tips, and recipes. Because of this success, Justin and Caminito have been featured in multiple business and marketing books and have been profiled by some of the most successful marketing blogs and mainstream publications.

Justin writes and creates media of all kinds over at justinrlevy.com. Justin is a sought-after public speaker on the topics of social media, marketing, and technology and has been interviewed by mainstream media sources including FOX Business, Associated Press, Inc. Magazine, and the Boston Globe.

Justin is the author of the second edition of this book, Facebook Marketing: Designing Your Next Marketing Campaign.

Acknowledgments

Thanks to Katherine Bull and the Pearson Education team, including Romny French, Anne Goebel, and Brandon Prebynski, who made this third edition possible.

We Want to Hear from You!

As the reader of this book, you are our most important critic and commentator. We value your opinion and want to know what were doing right, what we could do better, what areas youd like to see us publish in, and any other words of wisdom youre willing to pass our way.

As the Editor-in-Chief for Que Publishing, I welcome your comments. You can email or write me directly to let me know what you did or didnt like about this bookas well as what we can do to make our books better.

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