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Rosalie Maggio - The Art of Talking to Anyone: Essential People Skills for Success in Any Situation

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The Art of Talking to Anyone: Essential People Skills for Success in Any Situation: summary, description and annotation

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From the author of How to Say It, the million-copies-sold bestseller

If you want to improve your conversational skills--and achieve greater levels of personal and professional success--The Art of Talking to Anyone is the ultimate book. Rosalie Maggio has built a career on teaching people how to say the right thing at the right time--and shes made her techniques available to you.

This essential communication handbook includes:

  • Sample dialogues, topics, and responses
  • Quick-reference dos and donts
  • Tips for handling special situations
  • Confidence-building advice and quotations
  • Key words that get to the business at hand

Whether its small talk or big, social or work-related, The Art of Talking to Anyone gives you all the tools you need to speak up with confidence, to charm and persuade, and to talk your way through any situation--successfully.

Rosalie Maggio: author's other books


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Other books by Rosalie Maggio

How to Say It
How to Say It Style Guide
The New Beacon Book of Quotations by Women
Talking About People
Marie Marvingt: Femme dun Sicle
The Music Box Christmas
How They Said It
Great Letters for Every Occasion
Money Talks
An Impulse to Soar
Quotations on Love
Quotations for the Soul
Quotations on Education
Quotations From Women on Life
The Dictionary of Bias-Free Language
The Nonsexist Word Finder
The Travels of Soc

Copyright 2005 by Rosalie Maggio All rights reserved Except as permitted - photo 1

Copyright 2005 by Rosalie Maggio All rights reserved Except as permitted - photo 2

Copyright 2005 by Rosalie Maggio. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-0-07-150600-7
MHID: 0-07-150600-4

The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-145229-8, MHID: 0-07-145229-X.

All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps.

McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. To contact a representative please e-mail us at bulksales@mcgraw-hill.com.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

From a Declaration of Principles jointly adopted by Committee of the American Bar Association and a Committee of Publishers.

TERMS OF USE

This is a copyrighted work and The McGraw-Hill Companies, Inc. (McGraw-Hill) and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hills prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms.

THE WORK IS PROVIDED AS IS. McGRAW-HILL AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise.

To DAVID Liz, Katie, Matt, Nora

Contents
Introduction

There is no reason why any one of us cannot
become a good conversationalist. It is
universal and it is one of the most decisive
factors in our success or failure
.

LILLIAN EICHLER

If you have picked up this book, you most likely believe that being able to converse fluently and appropriately is a key factor in your workplace success and your personal happiness. You dont need to be convinced of its importance. The Art of Talking to Anyone rests on this shared understanding and offers you not the why of conversation, but the how.

The assumption here is that you can already converseyouve been doing it most of your lifeand that you are a much better conversationalist than you realize. But you are, if not a perfectionist, at least a striver, and you want to be better.

The Art of Talking to Anyone will prime your pump, jump-start your battery, provide the inspiration you need to attain absolute confidence in your ability to say the right thing to anyone, anytime, anywhere.

is your toolbox. Guidelines and strategies provide you with everything you need to become a more successful conversationalist: What is a good question? When should you not tell a joke? How do you get away from a nonstop talker? What verbal tics might you unknowingly have? How do you respond to a rude question? How, exactly, do you introduce two people to each other?

offers practical help making conversation in nine areas of your life. Each chapter includes suggestions on what to say, what not to say, what to do in special circumstances, and how you might handle various situations. The section If They Say You Say illustrates the back-and-forth nature of talking with others.

No one says being a well-liked and charming conversationalist is easy. More than a hundred years ago, Gamaliel Bradford confessed, Somehow I find talk very unsatisfactory. I never say the things I meant to say and am overwhelmed afterwards with the things I should have said and could not. Sound familiar?

Someone once asked a friend, How did you get to be really good at making conversation? The friend replied, By experience. Oh? asked the other. And how did you get your experience? The friend said dryly, From being really bad at making conversation.

The Art of Talking to Anyone will save you from having to make bad conversation on your way to becoming a self-assured, sought-after, successful conversationalist.

The Art of Talking to Anyone

Part One
The Basics
CHAPTER 1
How to Succeed in Any Conversation: From Start to Finish

Good mannersthe longer I live the more convinced I am of itare a priceless insurance against failure and loneliness. And anyone can have them.

ELSA MAXWELL

Before Talking With Anyone

The art of conversing with anyone begins long before you arrive at wherever you hope to speak charmingly and intelligently. This chapter tells you what you need to know for every step of a conversation, from introductions to body language to ending the conversation gracefully.

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