Norman Hill - Crisp: Improving Peer Relationships: Achieving Results Informally (Crisp Fifty-Minute Series)

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Achieving Results Informally

Norman C.Hill

A FIFTY-MINUTE SERIES BOOK

Menlo Park, California

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CREDITS:

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means
now known or to be invented, electronic or mechanical, including photocopying, recording, or by any
information storage or retrieval system without written permission from the author or publisher, except
for the brief inclusion of quotations in a review.

1996 by Crisp Publications, Inc.

Printed in the United States of America by Von Hoffmann Graphics, Inc.

CrispLearning.com

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Library of Congress Catalog Card Number 9683625

Hill, Norman C.

Improving Peer Relationships

1-56052-305-0 (Print Edition)

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IMPROVING PEER RELATIONSHIPS

The objectives for Improving Peer Relationships are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.

Objectives

Assessing Your Progress

In addition to the learning objectives, CrispLearning has developed an assessment that covers the fundamental information presented in this book. A twenty-five item, multiple choice/true-false questionnaire allows the reader to evaluate his or her comprehension of the subject matter. An answer sheet with a chart matching the questions to the listed objectives is also available. To learn how to obtain a copy of this assessment, please call 18004427477 and ask to speak with a Customer Service Representative.

Assessments should not be used in any selection process.

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Norman Hill is the Continuous Learning Team Leader for Houston Lighting and Power Company where he is responsible for organization improvement, training and career planning, and management development activities. He has previously worked for Exxon Co., USA as a Human Resources Manager and National Training and Development Services, Inc. as a consultant. He has published widely on leadership, personal development, and organization improvement activities including five previous books and more than 25 articles in business-related journals. An earlier book, Increasing Managerial Effectiveness received the best book in management award for 1980 from Learning Resources International. He has conducted workshops and seminars in the United States, Europe, and Central America. In 1992, he was selected as a Leadership Fellow by the Kellogg Foundation. He has a Masters Degree in Organization Behavior from the Marriot School of Management at Brigham Young University.

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In an organization, people work together to get things done. To achieve results, the organization coordinates activities