Ronald W. Fry - Ask the Right Questions Hire the Best People (1999)
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Ask the Right Questions Hire the Best People (1999)
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Employee selection, Employment interviewing, Prediction of occupational success.
publication date
:
1999
lcc
:
HF5549.5.S38F79 2000eb
ddc
:
658.3/1124
subject
:
Employee selection, Employment interviewing, Prediction of occupational success.
Page 1
Ask the Right Questions
by Ron Fry
CAREER PRESS FRANKLIN LAKES, NJ
Page 2
Copyright 2000 by Ron Fry
All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.
ASK THE RIGHT QUESTIONS, HIRE THE BEST PEOPLE Cover design by Barry Littmann Printed in the U.S.A. by Book-mart Press
To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or Master Card, or for further information on books from Career Press.
The Career Press, Inc., 3 Tice Road, PO Box 687, Franklin Lakes, NJ 07417
Library of Congress Cataloging-in-Publication Data
Fry, Ronald W. Ask the right questions, hire the best people / by Ron Fry. p. cm. Includes index. ISBN 1-56414-414-3 (paper) 1. Employee selection. 2. Employment interviewing. 3. Prediction of occupational success. I. Title. HF5549.5.S38F79 1999 658.3'1124dc21 99-048180 CIP
Page 3
Contents
Introduction You Can Get There from Here
5
One First Things First
11
Two Sorry, You're Not Ready to Start Interviewing
31
Three Preparing for the Answers to Come
57
Four Get Them Talking, Keep Them Talking
69
Five Back in School
91
Six Glad You Graduated; Now Tell Me About Your Work Experience
105
Page 4
Seven Let's Focus on Some Specifics
137
Eight Let's Talk A Lot About That Current (Last) Job, Shall We?
151
Nine So Why Us?
175
Ten Wrapping Things Up
189
Eleven Staying Out of the Legal Cauldron
209
Index
215
Page 5
Introduction You Can Get There from Here
Nearly a decade ago, I wrote a book titled 101 Great Answers to the Toughest Interview Questions. I hadn't been a great interviewee. Far from itI had often not gotten jobs for which I was eminently qualified. So I spent quite a lot of time learning all the mistakes interviewees make, having made each one of themtwice.
Despite my sterling reputation with employment offices, the book became a bestseller. In fact, it continues to sell, year after year. I don't pretend to know why it has done as well as it has, but I will hazard a guess: It's simple, straightforward, practical, and written in a welcoming and humorous style. (Okay, I suppose that counts as four and a half guesses.)
And it has clearly helped literally hundreds of thousands of candidates prepare for you.
More than all of my interviewing experience in the last decade has been on your side of the tableand because I feel somewhat guilty for telling so many interviewees exactly what
Page 6
you want to hearI thought it only fair that I help you, the interviewer, do a better job of finding the right candidateswhich comes down to a couple of key, interrelated factors:
1. Asking the right questions, in the right order, of the right candidates.
2. Knowing the responses you want to hear, why you want to hear them, and being able to evaluate and analyze the answers you get.
Although this may sound simple, I think you'll find the next 200 or so pages will teach you some techniques, strategies, tips, and ideas you haven't heard before. At least I hope so.
An Organized Layout to Get You Organized
Chapters 1 to 3 offers a detailed discussion of the work you need to do and the things you need to think about long before that cocky candidate traipses into the room. From writing cogent and effective job descriptions and ads to "buzzing" resumes, from types of interviewers to types of interviews, from how to handle a candidate who shows up an hour late to the "Silent Cal" and the "Verbose Victor." Interviewing may not be 99 percent preparation, but it may well be 50 percent. And after you study the first three chapters, you
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