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Stewart Levine - Getting to resolution: turning conflict into collaboration

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title Getting to Resolution Turning Conflict Into Collaboration - photo 1

title:Getting to Resolution : Turning Conflict Into Collaboration
author:Levine, Stewart.
publisher:Berrett Koehler
isbn10 | asin:1576750051
print isbn13:9781576750056
ebook isbn13:9781583763643
language:English
subjectDispute resolution (Law)--United States, Mediation--United States, Conflict management.
publication date:1998
lcc:KF9084.L48 1998eb
ddc:347.73/9
subject:Dispute resolution (Law)--United States, Mediation--United States, Conflict management.
Page iii
Getting to Resolution
Turning Conflict into Collaboration
Stewart Levine
Page iv Copyright 1998 by Stewart L Levine - photo 2
Page iv Copyright 1998 by Stewart L Levine All rights reserved No - photo 3
Page iv
Copyright 1998 by Stewart L. Levine
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed "Attention: Permissions Coordinator," at the address below.
Berrett-Koehler Publishers, Inc.
450 Sansome Street, Suite 1200
San Francisco, CA 94111-3320
Tel: 415-288-0260 Fax: 415-362-2512
Ordering information
Individual sales. Berrett-Koehler publications are available through most bookstores. They can also be ordered direct from Berrett-Koehler at the address above.
Quantity sales. Special discounts are available on quantity purchases by corporations, associations, and others. For details, write to the "Special Sales Department" at the Berrett-Koehler address above.
Orders for college textbook/course adoption use. Please contact Berrett-Koehler Publishers at the address above.
Orders by U.S. trade bookstores and wholesalers. Please contact Publishers Group West, 4065 Hollis St., Box 8843, Emeryville, CA 94608; 510-658-3453; 1-800-788-3123.
Printed in the United States of America
Picture 4
Printed on acid-free and recycled paper that is composed of 50% recovered fiber, including 10% postconsumer waste.
Library of Congress Cataloging-in-Publication Data
Levine, Stewart.
Getting to resolution: turning conflict into collaboration / Stewart Levine.
p. cm.
Includes bibliographical references and index.
ISBN 1-57675-005-1 (alk. paper)
1. Dispute resolution (Law)United States. 2. MediationUnited States.
3. Conflict management. I. Title.
KF9084.L48 1998
347.739dc21 97-47473
CIP
First printing: January 1998
01 00 99 98 10 9 8 7 6 5 4 3 2 1
Page v
For Adeline & Meyer
Page vi
Picture 5
Imagine all the people living life in peace.
You can say I'm a dreamer, but I'm not the only one.
I hope some day you'll join us.
And the world will be as ONE.
John Lennon, Imagine
Page vii
CONTENTS
Preface
xi
Part I
The Value of Resolution
1
Chapter 1
Resolution: Getting Beyond Conflict, Compromise, and Settlement
3
Chapter 2
The Many Costs of Conflict
13
Part II
A Better Way of Resolving Conflict
25
Chapter 3
Two Brothers: A Story of Resolution
27
Chapter 4
A Road Map for Resolving Conflict: The Resolution Model
35

Page viii
Part III
New Thinking That Fosters Resolution: Ten Principles
43
Chapter 5
Principle 1 Believing in Abundance
45
Chapter 6
Principle 2 Using Resources Efficiently
49
Chapter 7
Principle 3 Being Creative
53
Chapter 8
Principle 4 Fostering Resolution
59
Chapter 9
Principle 5 Becoming Vulnerable
63
Chapter 10
Principle 6 Forming Long-Term Collaborations
67
Chapter 11
Principle 7 Relying on Feelings and Intuition
73
Chapter 12
Principle 8 Disclosing Information and Feelings
79
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