Wendy Fraser Ph.D. - Trust Repair: It Is Possible!

Praise for Trust Repair: It IS Poss ible!

Repairing trust in groups is a field many talk about, but few can provide substantive strategies on how to do it. Dr. Wendy Fraser has created a sound model, supported by research and practice, and provides practical tools to use immediately with groups. This book will quickly become an essential handbook for leaders and practitio ners.

Dr. Solomon Uwadaile, President, Trafton-International Consulting Group

Readers will be drawn to Dr. Frasers Trust Repair through her relatable stories and simply -s tated text. Her extensive research and experience shine through in an understandable process for repairing trust not only in the workplace, but also in personal relationships. Teams will find the many tools and exercises pragmatic for working through their trust is sues.

Mary Beth Coln, Senior Business Systems Analyst (Ret), Bank of New York Mellon

Trust Repair resonated deeply with both personal trust relationships and my career as a Special Forces Green Beret, where internal team dynamics are vastly complex making it highly valuable to use this model to repair, maintain, and prevent loss of trust for peak efficiency in life and death situat ions.

Matthew Savolskis SFC (ret.), MBA, LSSBB

In both personal and professional applications, Dr. Wendy Frasers Trust Repair methodology and tools are easily digestible for positive outcomes. Whether you are a c -s uite executive, employee, board member, or spouse, it is crucial that you master foundational trust in all these varied relationships. However, we are all human and at some point, repair will have to be done - usually , many times along the way. When this type of reset needs to happen, Trust Repair, is your step - b y -s tep principle reso urce.

Daya V. Fields, Senior Vice President of Marketing and Product Development, Alaffia

Wendys research provides hope of becoming a better person, partner, group, and company. Building strong relationships is the heart of every winning team.

Rogelio P. Cortes Jr., Engineering & Facilities Operations Manager, Target Distribution Center

Dr. Fraser is an extraordinary practitioner and consultant and Im delighted she is broadly sharing her research, experience, and successes through the publication of Trust Repair. Whether you are an executive, a facilitator, or a member of a team, Trust Repair provides a plethora of practical tools, tips, and advice to help repair trust or to keep teams operating with a high level of trust and integrity in the first place. Dr. Frasers original research shines new light on this important topic and reinforces principles we know to be true but often forget to a pply.

Will Rice, former Director, Washington State Department of Revenue, and Director, Fast Enterprises LLC

Not just for work groups, Wendys book will help you restore trust in any type of relation ship!

Julie Forth, Director, Away With Words

Trust Repair is a must read! This small gem provides an easy to follow step - b y -s tep process. It should be required reading in development programs for supervisors, managers, and leaders. Well written, insightful, and practical, this book provides useful tools to save and re -s trengthen relationships that ma tter.

Rafael Coln, President, Voices Internacional

Dr. Wendy Fraser emphasizes that trust is a critical element to build well -f unctioning teams at all levels. This book outlines strategies for identifying issues that get in the way and tools for repairing trust within groups. These concepts will help new supervisors lead better, support leaders moving forward when their groups have trust and performance issues, and will be a resource to line staff who lead team projects within the organiza tion.

Kathleen L. Beaumont, Program Development Manager, University of Washington-Tacoma Professional Development Center

Wendys insights in Trust Repair helped me to understand how I had made peace with an abusive father and helped me to forge a functioning relationship with an unfaithful ex -w ife for the benefit of our children. I have been lucky enough to train with Wendy personally, and her expertise in human systems is only surpassed by her passion for them. Trust Repair is sure to become a go -t o reference for those looking to heal the deep wounds of broken prom ises.

Name withheld for privacy purposes

In this book Wendy clearly explains what it takes to repair trust that has been broken between individuals at work. After helping us identify trust breakdown she details methods and exercises to follow which can lead to repair. This is relevant not just to those in all kinds of work environments but to all of us in family and personal relationships also.

Louise Doran, Managing Director, Creative Theatre Experience

Team trust is crucial and essential to get the job done at every level of group dynamics from high school student group problem solving, to warfighter interaction in a flight of fighter aircraft. Without trust and teamwork, everything falls apart. When trust fails, how do you get it back? Read Trust Repair to get your team back on track and working to accomplish the mis sion.

Dave Gibson, Northwest Youth Leadership Conference Director and Air Force Pilot, CINC MOWW, Col, USAF (Ret)

As a young mother entering the working world, I wish I, and the people I worked with, would have read this book! So much of my limited time and energy was spent navigating the politics of the workplace and trying to keep my head in difficult changing situations. I knew being a working mother would be hard, but if I had the information in this book, it would have been much easier for me. All managers should read this book.

Molly Drescher, CPA

Repairing trust gets to an issue that few leaders admit to as an organizational issue. Let Wendys wisdom and models serve as an important guide to strengthening t rust.

Edmon Lee, Policy and Performance Manager, Washington State Liquor and Cannabis Board

I have personally taken what I have learned from Wendys Trust Repair model and used it when working with parents and teens. It has made an enormous difference in what I understand, the information I gain, and how people view me and how they trust the communication I have with themmost especially when dealing with sensitive situations. It has made me a more effective leader, and a better advocate for my parents and teens. I believe this book should be on every managers desk.

Heidi Cope, Parent Representative, Olympia Area Rowing Club

Outstanding principles and useful models to strengthen group trust is in this book. A must read!

Dr. Matondo Wawa, CEO, Purpose Investment Group

TRUST
REPAIR

It IS
Possible!

Proven Strategies to Help Groups Get Unstuck

Wendy Fraser, Ph.D.

Copyrigh t 2019 Wendy Fraser, Ph.D.

All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.

While the content of this book is based in research and practice, it does not guarantee that every group will achieve the successful repair of trust. The examples, tools, and models are intended to inform your thinking and offer you strategies to use as you attempt to repair trust within your group, but they can never substitute for your personal or professional judgment about what to do in your situation.

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