Maryann Roefaro - Building the Team from Inside Out: A Multi-dimensional View of Leadership

Building the Team from the INSIDE OUT

A Multi-Dimensional View of Leadership

Maryann Roefaro

A Waterside Publication

Copyright 2011 by Maryann Roefaro

All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher.

Published by Waterside Publications

ISBN: 978-1-937503-76-5

WPP125E

Manufactured in the United States of America or in Great Britain,
when purchased outside of North or South America

Produced and distributed for

Waterside Publications by

Worthy Shorts Publisher Services BackOffice

A CustomWorthy edition

For further information contact

info@worthyshorts.com

I met Phyllis Price in the fall of 2011, after she left me a voice message requesting to meet. She wanted to know how we did it.

As a frequent visitor to Hematology-Oncology Associates, within a very large organization I observed a calm efficiency that was unsurpassed, while staff was catering daily to a seriously ill population. Staff at the facility was organized, attentive, supportive and seemingly unscathed by the pressure and problem solving challenges they faced each day in this world of illness and healing. Curious to know the secret of how an organization of this size, operated with such efficiency and what the recipe was to have employees so pleasantly and supportively interface with the clients served, the answer I received several times over was, Maryann Roefaro, our CEO. Several told me about monthly staff meetings, where Maryann utilizes an uplifting and inspiring talk, enjoyed by all and focused on a thought provoking keyword, or theme called an 8 x 11. The employees told me that each talk is designed to bring out the personal best of each individual in the organization, and in doing so, the creation of a safe, caring, and high-achieving environment for the client. When professionals are encouraged to be their personal best in a safe and non-judgmental way, they can then become the caring, respectful, and responsible human beings they are meant to be. If the outgrowth of the lessons from Ms. Roefaros leadership is an efficient, effective and compassionate organization, then we would all benefit from its message!

Phyllis Price, Principal,
Casey Park Elementary School
Auburn, New York

I dedicate this book, with all my love, to the one man who has been by my side, supporting all my endeavors and loving me unconditionally, all my life. The man who taught me to kill people with kindness, to understand that you catch more flies with honey than with vinegar, to put love into everything I do, and to jump every hurdle using every gift I possess. I lovingly and gratefully dedicate this book to my father, Renato J. Roefaro, Sr.

It is with incredible love and gratitude that I thank my family, friends and colleagues. To my immediate family, in order of appearance: I thank my mother and father, Angela Marie Roefaro and Renato J. Roefaro, Sr. Although I only had my mother on this earth for a short time, I would rather have had her for 14 years than spend 100 with anyone else. She was the first person in my life who helped me understand who I was and in her own special way, she was my first self-mastery mentor. She introduced me to a Divine Network of resources that she knew would illuminate my steps, all the days of my life. I thank my father for his unwavering love and support throughout my lifetime. His example laid the foundation for any success I have achieved. I thank my Grandmother, Leah Mirante Roefaro. With her unconditional love and untiring spirit, she taught me how to be resilient and strong, characteristics that came naturally to her. She made me believe that I could do anything! I thank my two brothers, Louis Roefaro and Renato Roefaro, Jr. They have taught me more than they will ever know and I love them with all my heart for the example they set for me and for their continual support and encouragement. I thank my step-mom, Carol Roefaro for her undying love and support. Her belief in me has been a great source of motivation in my life. There are no words to express my love and gratitude to my two daughters, Casey Angela Franz and Angela Marie Franz. They have brought me more joy than I ever imagined possible. They always provided the love, support, encouragement and pride that allowed me to be a successful working mother. With all my heart, I thank my husband, Tom Carranti. You have touched my heart and soul like none other. I love you for so many reasons and your support of my endeavors and help with this book has meant the world to me. To my step sons, Pio Carranti and Joseph Carranti, Im forever grateful for your love and respect.

To my mentors, friends and colleagues, words can never adequately express my gratitude for what you have taught me, the extent to which you have supported me, and the level of dedication and hard work that so many of you have put forth to make me look good. There are so many, I cant thank you by name, but I hope you know that I carry much love and gratitude in my heart for you.

I would like to thank Dr. Paul Granato. He has been a mentor and friend for almost 30 years. It was his belief in me and his selfless sharing of knowledge and wisdom that jump started my career. I thank Dr. A. John Merola whose incredible passion for life, medicine, success and entrepreneurialism often provided the impetus for my personal and professional growth during the formative years of my career. I will always hold a special place in my heart for you and Im so grateful for the plethora of opportunities you sent my way. I thank Drs. John J. Gullo, Anthony J. Scalzo, Jeffrey J. Kirshner, and Santo M. DiFino for starting a medical practice over 30 years ago that has developed into one of the cherished jewels of Central New York and for giving me the opportunity of a lifetime. Dr. GulloI love you and its been an incredible gift to spend most Monday mornings sharing and strategizing with you! Im grateful to all the physicians at Hematology-Oncology Associates, especially those physicians who are my kindred spirits.

I would like to thank Dale H. Franz, my former husband and father of my children. Without your friendship, love and support for many years, I would never have been able to maintain balance in my life and achieve the success that I enjoyed. A special thank you to Elizabeth Williams for being a soul sister and imparting incredible spiritual wisdom to my life. I would like to thank Mary Schechter, Founder and President of the Intuitive Organization. You have become my partner in spirit to help transform workplaces from the inside-out. I would like to thank Bruce Wood, Esq. for the many years of his friendship and the expertise he has graciously shared with me. Bruce, you will never realize your contribution to my life and careerthanks so much! I would like to thank Gail Cowley for being a kindred spirit and a dear and trusted friend and advisor. I am forever grateful to Paul Cowley for his creative genius in designing the cover of this book! Thanks Gail and Paul and all the staff at Cowley and Associates.

I would like to thank all the leaders who ever worked with me, especially Corinne Ferrante and Janet Ricciardiellowhat would I have ever done without you! You know how much you mean to me and I cant thank you enough for the years by my side!

Hematology-Oncology Associates of CNY continues to be one of the greatest gifts to my life and career. It is with heartfelt love and appreciation that I thank my Kitchen Table/ Senior Leadership Team: Mary Stone, Kelly Vaccaro, Michael Cretaro, Kim DeRosa Fish, Kim Roddy, Jonas Congelli, Marsha DeVita and Maria Grice. Individually and together, we continue to traverse the self-mastery journey. We have accomplished a great deal and I am truly blessed to work so closely with some of the finest leaders I have known. Our team and our organization is strong and successful because of the sum of our parts! A special thank you to my dear friend and colleague, Gussie Sorensen. You have selflessly shared your experience and wisdom into the human psyche with me for almost 10 years and I am forever grateful.