Thomas B. Wilson - Rewards that drive high performance: success stories from leading organizations

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title	:	Rewards That Drive High Performance : Success Stories From Leading Organizations
author	:	Wilson, Thomas B.
publisher	:	AMACOM Books
isbn10 | asin	:	0814404286
print isbn13	:	9780814404287
ebook isbn13	:	9780814424322
language	:	English
subject	Industrial management--Case studies, Business enterprises--Case studies, Success in business--Case studies.
publication date	:	1999
lcc	:	HD31.W5576 1999eb
ddc	:	658
subject	:	Industrial management--Case studies, Business enterprises--Case studies, Success in business--Case studies.

Page iii Rewards That Drive High Performance Success Stories from Leading Organizations Thomas B. Wilson

Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Wilson, Thomas B. Rewards that drive high performance: success stories from leading organizations / Thomas B. Wilson. p. cm. Includes bibliographical references and index. ISBN 0-8144-0428-6 1. Industrial managementCase studies. 2. Business enterprises Case studies. 3. Success in businessCase studies. I. Title. HD31.W5576 1999 658dc21 98-47845 CIP 1999 Thomas B. Wilson. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2

Page v For my wife, Fran, and children, Robert and John: You give me adventures to fill a lifetime. In memory of my brothers, Jim and Larry: You taught me all I know.

Page vii Contents List of Contributors xi Acknowledgments xix 1. The Quiet Revolution 1 2. Building an Entrepreneurial Spirit 9 Case studies: Amazon.com 10 The Math Works, Inc. 15 Ticona, LLC 21 Southwest Airlines 29 Wilson Group, Inc. 36 3. Creating a Stake in the Enterprise 49 Case studies: DuPont Corporation 50 The Coca-Cola Company 54 Saturn Corporation 60 Boone County National Bank 66 IdeaScope Associates, Inc. 74 Cisco Systems, Inc. 79

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