Conversationally Speaking: WHAT to Say, WHEN to Say It, and HOW to Never Run Out of Things to Say
1. Master conversation; relationships.
2. Everyone likes a verbal mirror.
3. Icebreaking, melting glaciers, and starting a conversation.
4. Common questions and uncommon, better answers.
5. Effective listening in three steps.
6. Building a bulletproof first impression.
7. Tell stories like Homer and Aesop combined.
8. Making safe topics into failsafe conversations.
9. Avoid awkward and uncomfortable silences.
10. Bodily speaking.
11. Social cues say more than your words.
12. Exiting conversations with grace.
13. Conversation killers.
14. Its an introverts party too.
15. Confronting without confrontation.
16. Listen to open them up.
17. Digitally speaking.
18. A 21-day conversation bootcamp plan.
19. Humor 101.
Introduction
Ive been fortunate to have been exposed to a wide range of people that I would consider role models .
I have many of the typical ones that other entrepreneurs and authors do, but heres an unconventional one that might throw you for a curve.
Henry Kissinger .
First, some background.
Henry Kissinger is primarily known as an American diplomat who served under Presidents Richard Nixon and Gerald Ford. He went to Harvard, and currently runs Kissinger Associates, a consulting firm that brokers international negotiations and dealings.
So besides to an aspiring Senator, why exactly is he role model-worthy?
Well, his list of accomplishments has literally changed the course of history. Lets take a look.
Introduce a policy called dtente between the United States and the former Soviet Union at the height of the Cold War, which many historians consider the beginning of the end of the Cold War and mutual rising nuclear threat? Check .
Institute talks between the United States and communist China which eventually led to the recognition and formalization of relations between two nations, ending 23 years of poor relations? Check .
Oh, and negotiate the Paris Peace Accords to establish peace and end direct United States military involvement in Vietnam ? Check .
His body of work speaks for itself, but its really the manner and method through which he accomplished these feats that makes him a huge role model for me.
At his most basic level, Henry Kissinger was a master communicator, negotiator, and people person . This is how he was able to bring quarreling countries together no less than three separate times in history, and save literally millions of lives.
He was able to talk in ways that people would listen and see the benefit of his words. He knew just how to appeal to peoples differing motivations and intentions to work out an understanding that never could have developed otherwise. He broke political standstills and bridged ideological and philosophical differences in ways that both spared and ended great conflicts. He deeply understood how to bend peoples positions to embrace reality and compromise.
Finally, he just made things happen through sheer skill and will .
Can you imagine having that much social grace that you can literally bend the fate of nations with your conversations? Me neither, but that doesnt mean its not a worthy goal to strive for.
Its clear what the power of simple conversation can do if it can shape history, just imagine how much more enriching it can help our personal lives be?
Conversation is the bedrock of any relationship, and its exactly how and why you have bonded with every person in your closest social circles. There may have been some circumstantial luck involved from time to time, but my hope is that through the principles in this book, you will be able to strike up a conversation with anyone at any time, with nothing circumstantial required at all.
Youll understand how and why a conversation plays out the way it does, and see it for the science of pattern recognition that it really is.
I cover all phases of a typical conversation from icebreaking to leaving on a high note, and nearly every part inbetween not just WHAT to say, WHEN to say it, and HOW to never run out of things to say but WHY everything works the way it does.
Youll uncover a deep understanding of social mechanics that will make you, conversationally speaking, prepared for anything.
We might not be able to reunite the Koreas, but we can definitely make a difference in how fulfilled we are on a daily basis.
1. Master conversation; relationships.
What are your goals in life ? Too heavy to start with?
Okay, so what are your goals for the next week ? Is it work-related, hobby-related, or just social in nature?
Whatever you end up answering is not the important part the important part is the realization that conversation and small talk is going to be integral to accomplishing it.
Our world is not ruled by strict requirements and objectivity, despite what we might like to believe. We dont live in anything remotely resembling a meritocracy , and the relationships you are able to cultivate are really what propel you forward in this life.
Thus, theres a logical thread here that I feel obligated to spell out.
Success requires as many strong relationships as you can create, and relationships are made strong by conversation that delves deep and allows two people to actually connect .
At its best, it allows people to drop all pretense, become vulnerable, and relate to each other in ways they never thought possible. This engenders love, friends, business, and accomplishments.
Beyond the benefits that becoming a strong conversationalist will give you, its just a necessity . You just cant avoid social and interpersonal interaction unless you decide to become a shut-in but even then, you have to occasionally order food or open the door for the deliveryman.
Unsurprisingly, most people are not naturals at conversation and social skills in general. When you walk away from an interaction thinking someone was awkward or made you uncomfortable, thats the exact indicator. Were never explicitly trained in these things the way we are in geometry, geography, and the capitals of every state in the country.
Gee, I wonder which one is actually more useful in the real world ?
People also have various internal anxieties and mental blocks that might prevent them from successfully engaging people in conversation on a regular basis.
Regardless of the path that led you to this point of wanting help and improvement, rest assured and comforted that it will be an easier climb than you think. Like anything that is necessary, you might involve a bit of kicking and screaming as you leave your comfort zones , but there are some compelling reasons to do so.
First, conversation skills open trust.
The first meeting between two people can be cautious and tense . If you have not been introduced by friends and validated by the network effect, you simply dont know someone and whether or not you can trust them. If theyll betray you or be nice to you. If youll get along or hate each other.
The first few moments are a quick haze of attempting to collect basic information with which to make an informed decision about trust, opening up, who to build relationships with, and who to ignore.