Charles R. McConnell - Umiker’s Management Skills For The New Health Care Supervisor

FOR THE NEW HEALTH CARE SUPERVISOR

SEVENTH EDITION

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Cover Image: 32 pixels/Shutterstock
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Library of Congress Cataloging-in-Publication Data
Names: McConnell, Charles R., author.
Title: Umikers management skills for the new health care supervisor / Charles R. McConnell.
Other titles: Management skills for the new health care supervisor
Description: Seventh edition. | Burlington, MA: Jones & Bartlett Learning, [2018] | Includes bibliographical references and index.
Identifiers: LCCN 2016047300 | ISBN 9781284121322 (pbk.)
Subjects: | MESH: Health Facility Administrators | Health Facility Administrationmethods | Personnel Managementmethods
Classification: LCC RA971.35 | NLM WX 155 | DDC 362.1068/3dc23 LC record available at https://lccn.loc.gov/2016047300

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32 pixels/Shutterstock

32 pixels/Shutterstock

In moving from the sixth edition of Umikers Management Skills for the New Health Care Supervisor to this seventh edition, I continued to preserve Dr. William Umikers style and remain consistent with the manner of organizing and presenting material that characterized his earlier editions. Dr. Umiker always used a straightforward and uncluttered way of presenting information and advice in clear and concise terms. I believe his approach to the material is well-suited to students seeking careers in the healthcare industry and the aspiring, new, or even experienced first-line supervisor who wishes to do his or her very best in what has become a position of increasing responsibility, importance, and difficulty.

The principal strengths of the earlier editions were found in the clarity and simplicity of presentation, making the book an extremely usable text and reference. In addressing the Seventh Edition , it has been my intent to preserve the tone of the earlier editions, so with few changes I have retained the level of language and order of presentation of the previous editions. A number of chapters have been updated and a fair amount of new material has been provided, continuing, I hope, to enhance the books value for classroom work, continuing-education activities, and self-study purposes.

All material carried over to this Seventh Edition has been tuned up in terms of language and syntax, and a few errors that had crept into the previous edition were corrected. Throughout the book the case studies, exercises, and questions were improved where possible, and some new anecdotal examples and case-study scenarios have been added within about half of the chapters. Also, some references were updated, and the lists of recommended reading and other resources were expanded for some of the chapters.

Among the more significant improvements is the addition of new Chapter 36, Supervising in a Union Environment, recognizing the expanding involvement of unions in health care and describing how this involvement may affect the role of the first-line supervisor. Also essentially new is Chapter 37, The Supervisors Future, which combines, encapsulates, and updates the contents of the former Chapter 36, The Supervisors Career Development, and Chapter 37, Politics, Networks, and the Supervisors Future.

This book was written primarily for healthcare workers who have had little or no management training but who may be, or have been, promoted to supervisory positions or who aspire to such positions, and for students entering the educational processes leading to healthcare and health-related occupations. Seasoned first-line supervisors as well as middle managers will also find many practical suggestions for improving their effectiveness.