Stephanie Holland - Assertiveness

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title	:	Assertiveness : A Practical Approach
author	:	Holland, Stephanie.; Ward, Clare.
publisher	:	Speechmark Publishing Ltd.
isbn10 | asin	:	0863880819
print isbn13	:	9780863880810
ebook isbn13	:	9780585141862
language	:	English
subject	Assertiveness training, Assertiveness.
publication date	:	1990
lcc	:	RC489.A77 1990eb
ddc	:	302.2
subject	:	Assertiveness training, Assertiveness.

Page i Assertiveness: A Practical Approach

Page ii Dedication To those we love

Page iii Assertiveness: A Practical Approach Stephanie Holland & Clare Ward

Page iv First published in 1990 by Winslow Press Ltd, Telford Road, Bicester, Oxon OX6 0TS, UK www.winslow-press.co.uk Reprinted 1991, 1992, 1993, 1994, 1995, 1997, 1998, 1999 Copyright S Holland & C Ward, 1990 All rights reserved. The whole of this work including all text and illustrations is protected by copyright. No part of it may be copied, altered, adapted or otherwise exploited in any way without express prior permission, unless in accordance with the provisions of the Copyright Designs and Patents Act 1988 or in order to photocopy or make duplicating masters of those pages so indicated, without alteration and including copyright notices, for the express purposes of instruction and examination. No parts of this work may otherwise be loaded, stored, manipulated, reproduced, or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information, storage and retrieval system without prior written permission from the publisher, on behalf of the copyright owner. Illustrations & cover by Tracy Whitbread Phototypeset by Gecko Limited, Bicester, Oxon 002-0855/Printed in Great Britain/1010 British Library Cataloguing in Publication Data Holland, Stephanie Assertiveness: a practical approach 1. Interpersonal relationships. Communication. Assertive 3. Motor ability in children I. Title II. Ward, Clare 302.2 ISBN 0 86388 081 9

Page v Contents Foreword by Anne Dickson vii About Ourselves viii Preface ix Acknowledgements xi Introduction xii 1 Introduction to Assertiveness 1 Assertiveness and You 1 Change 1 Personal Change 2 Defining Assertiveness 2 2 Behaviour Types 3 Introduction 3 Learning to Accept our Behaviour 3 Passivity 3 Direct Aggression 4 Indirect Aggression 4 Assertion 5 3 Being Assertive 7 Introduction 7 Body Language 7 Setting the Scene 8

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