Lynda Byron - Assertiveness

At the time of original print publication, Marion OConnor, John Cullen and John Mangan were Management Researcher, Senior Management Researcher and Director of Research respectively at IMIs Centre for Management Research and the editors of the IMI Handbook of Management, on which this ebook is based.

Assertiveness is extracted from the IMI Handbook of Management (ISBNs 978-1-86076292-5 hardback, 978-1-86076-293-2 paperback), edited by Marion OConnor, John Cullen and John Mangan, and published by Oak Tree Press, www.oaktreepress.com, in association with IMI).

The titles in this ebook series include:

• Managing Your Time.
• Getting Things Done.
• Managing Stress & Your Health.
• Planning Your Career.
• Motivating Others.
• Building Effective Teams.
• Negotiating Effectively.
• Facilitating Meetings & Chairing Discussions.
• Managing People.
• Managing Customers.
• Presentation & Communication Skills.
• Internal Communications.
• Assertiveness.
• Influencing Others.
• Gathering Business Information.
• Business Writing.
• Managing in Changing Times.
• Managing Outsourcing.
• Doing Business Strategy.
• Leadership.

Oak Tree Press develops and delivers information, advice and resources for entrepreneurs and managers. It is Irelands leading business book publisher, with an unrivalled reputation for quality titles across business, management, HR, law, marketing and enterprise topics.

In addition, through its founder and managing director, Brian OKane, Oak Tree Press occupies a unique position in start-up and small business support in Ireland through its standard-setting titles, as well training courses, mentoring and advisory services. Oak Tree Press is comfortable across a range of communication media print, web and training, focusing always on the effective communication of business information.

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