Mark Tossell - Creating Actionable Insights Using Tableau CRM: Learn how to build insightful and actionable data analytics dashboards

Learn how to build insightful and actionable data analytics dashboards

Mark Tossell

BIRMINGHAMMUMBAI

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ISBN 978-1-80107-439-1

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Mark Tossell is passionate about solving problems and improving processes using data. Tableau CRM (Einstein Analytics) and Tableau, powered by AI, are the tools of his trade. He is a proud wearer of the Salesforce Gold Hoodie and a recipient of the inaugural APAC Awesome Admin award. He is also a Trailhead learning addict, having earned over 420 badges. In addition, he is honored to be a Tableau CRM Ambassador and a Salesforce Partner solution engineer.

Mark lives in Sydney, Australia, with his wife, Christina, and son, Adam.

Gayathri Shivakumar has over 23 years of experience in the IT Industry, with around 10 years' experience in Salesforce technology. She holds a double master's in computer science and is working on a doctorate in data science. A data nerd and a proud mom of two beautiful daughters, she is passionate about mentoring young minds.

I am pleased to have donned this hat for the first time as a book reviewer for this book on a subject that is very close to my heart. Thank you, Mark Tossell, for giving me this wonderful opportunity. Also, a note of thanks to my family and friends who have supported me in this endeavor.

Mustapha El Hassak is a Salesforce Certified Technical Architect (CTA) and 15x Salesforce Certified. He has 11+ years of experience working in IT and is currently working as a Salesforce Senior Technical Architect. He has also been a technical reviewer for the book Talend Open Studio Cookbook.

I thank Almighty Allah, who showers his blessings and showed me the right path, which paved the way to the successful completion of this work. I express my special thanks to my parents, Khadija and Hassan, my brother, Sad, and my sister, Asmae, for their continued support. I also express my infinite gratitude to my wife Halima for her patience and encouragement. Finally, a big thanks to my little daughter, Sirine, and my little boy, Yahya.