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Read what these company presidents have to say about Leading Under Pressure...
Brian DysonFormer president and CEO of Coca-Cola Enterprises
I believe feeling pressure is far more pervasive than we realize. You may be in charge of a major public company and be subjected to the pressure of enhancing shareholder value, but your spouse may feel similar pressure to prepare your children for life. So we all need to understand this reality.
While being the head of a large international corporation is a visible example of leading under pressure, the same nerve-wracking feeling will be visited on an entrepreneur struggling to make payroll.
I was always able to multi-task, to juggle more balls than normal; but I also grew my ability to do this. The danger is to become overloadedto be beaten down by the pressure of too much on your plate.
Donna ShalalaPresident of University of Miami and former Secretary of Health and Human Services under President Clinton
I once told my staff that the president of the United States hired us for our judgment and not for our stamina.
I think that if you have high-pressure and high-profile jobs, people forget that working night and day doesnt mean you are going to make decisions better or quicker. Sometimes its important to go home and sleep on it. You have to learn how to sleep on things and not let things keep you awake.
Gary HooverEntrepreneur; Creator of Hoovers, Inc.; BOOKSTOP; and more
Theres no question that an awful lot of successful businesses and even successful artists come from constraints like past failures: the fact that you have limited resources, or the fact that you didnt make that big sale, or the fact that the venture capitalists wouldnt bank you.
In a recent article I did in which I spoke about failure, the really important thing is that its natural to go home and mope. But the real question is: do you mope for 30 minutes or 30 days... or 30 years!
The one thing that I like about entrepreneurship, one thing I love about retailing, is I can look in the mirror and say, Hey, if you succeed, its you; if you fail, its you.
Janet VergisFormer president of Janssen, McNeil Pediatrics, and Ortho-McNeil Neurologics (CNS businesses for Johnson & Johnson)
When you get into a leadership position, I dont think there is a day that you dont feel pressurea big part of that is the need to make tough decisions. If I think about the really tough decisions Ive had to make, they usually fall into one of two categories: decisions where not all the information is available or clear and there doesnt seem to be an obvious right or wrong; and decisions where the answer is apparent, but the implementation is difficult. It takes courage to make both types of decisions.
There was the obvious pressure of needing to make our business goals despite the fact that we would have less people and resources, but the bigger difficulty for me was the human toll. A downsizing impacts not only the people we have to let go, but also the people who are left as survivors.
Sure you can sleep on itor perhaps better characterized in my case, stay awake because of it, but for big decisions I always try to bring in the expertise of others. Good decisions cant be made in a vacuum.
Gerry CzarneckiPresident of 02 Media and former senior executive at IBM and Bank of America
So much of what Ive done is going into something thats broken and fixing it. First, going into a troubled situation where there is a great deal of stress, where things are broken, where I mean literally that things are not working rightwhere either the company is working its way to bankruptcy or if someone is in an operational nightmare that nobody thought they could get out of. The first thing that happens to the person when they take on that assignment, I dont care what they tell you, the first thing that happens is you get scared.
Every single time that I went into a new job after that, where there was this firefight that I had to go face, the big first step was to step back and away from everything that was there and really drill down on two things.
Marsha FirestonePresident of Women Presidents Organization
The lesson I learned is I didnt get what I thought I wanted. And so, I went out and did it myself ....
The main lessonpick yourself up, dust yourself off, and move ahead. Dont dwell on the devastationkeep going.
Leylani CardosoPresident of Bolzano Handbags
Seven years ago, when my daughter had just been born and we found out she had special needs. All the while, my company lost two major contracts simultaneously. I think back and to this day, I say Wow, those were really tough times.
Fernando ParradoSurvivor and mastermind of a rescue after 72 days in Los Andes mountains
I can tell you that I had all the pressure I could sustain in my life in my early years. Everything in the last 37 years has been a joy compared with what I went through, so any pressure in business is just issues, just simple things. The highest, most profound pressure Ive ever felt is when you fight for your life and you know youre going to die.
Everything I have faced afterwards, people say, How can you do so many things? Because they are so easy compared to what I have done.
This book is dedicated to everyone who wants to experience the power of well-being while leading under pressure.
ACKNOWLEDGMENTS
I would like to express my deepest gratitude to the many people with whom I have worked and learned from to produce the ideas, concepts, and strategies that are presented in this book.
Also to my family: my husband, Eduardo, and my kids, Natalia and Marcos. My thanks to my parents, Rosita and Ettore; to Ellen and my siblings, Vanesa, Pablo, and Vero.
My special thanks to Natalia, for your assistance in transcribing the interviews and editing this work.
My deepest gratitude to the leaders who generously contributed to make this work a powerful source of inspiration to others who strive to lead under pressure: Leylani Cardoso, Gerry Czarnecki, Brian Dyson, Marsha Firestone, Gary Hoover, Nando Parrado, Donna Shalala, and Janet Vergis. Thank you, Doctors Michael Miller, MD, and Bill Yang, MD, for your contributions.
My special thanks to Bill and Steve Harrison for giving me the opportunity to meet the right people at the right time. To John Willig, my agent, and to Career Press and Michael Pyethank you for believing in and supporting this project.
To my clients and my patients, you have trusted me to assist you throughout the last 20 years. You have been my source of inspiration, as I have learned from you.
At the timethis book was written, all information contained thereinwas believed by theauthor to be correct and factual. Information on thistopic changes frequently as more researchis being completed. Theauthor and the publisher disclaim any liability arising directly or indirectly fromthe use of this book.This bookshould not be construed as a substitute forregular scheduled appointments with a physician. Please,consult your healthcare professional.No warranty, express or implied, is delivered by the author or publisher with respect to the contents of this work.
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