Editors of Adams Media - Body Language at Work: Learn the Secret Meaning Behind Every Move
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Raised eyebrows, rubbing ones chin, angled shoulderswhats it all mean? Master the art of nonverbal communication and youll unlock these secrets and more. Body Language at Work is your quick course in interpreting office place body language. Now youll know just what your bosses and coworkers are thinkingwithout them having to say a word. Raised eyebrows, rubbing ones chin, angled shoulderswhats it all mean? Master the art of nonverbal communication and youll unlock these secrets and more. Body Language at Work is your quick course in interpreting office place body language. Now youll know just what your bosses and coworkers are thinkingwithout them having to say a word.
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Body Language at Work
Learn the Secret Meaning Behind Every Move
Adams Media, a division of F+W Media, Inc.
Avon, Massachusetts
Contents
Introduction
Imagine a world where youre never misunderstood, where you never send or receive mixed messages, where you never have to backtrack and say, Hey, thats not what I meant!
Some people view body language as a luxury, something theyll learn about if and when they have the time. These same folks would probably be surprised to learn that experts estimate that a full two-thirds of communication is nonverbal. (Makes learning body language seem like a bit more of a necessity, doesnt it?) So when you are speaking with someone, youre not just processing what theyre saying, youre subconsciously picking up on their movements as well. If their actions jive with their words, then youre likely to decide again, subconsciously that this person is on the up-and-up. If something is off between someones words and movements, however, theres a good chance that youll hold that person at arms length, possibly without realizing why.
Most people want to learn body language for a specific event in their life, like a job interview, a first date, or turning the tables on a big old liar. But what you learn about nonverbal communication can be used in all kinds of situations, from work to school to interacting with your neighbors. Its one thing to know how to charm people with your words; fortifying those words with the right unspoken cues really sells you and your personality to the people around you.
Reading body language can help you navigate your way around almost any situation where you feel you need a key or legend to understand the other persons intention. Think of the information in this book as your Rosetta Stone for decoding your interpersonal relationships. In this book, youll find every motion and gesture youll need to know in order to understand whats really going on in the world around you.
There are people who are trained in the art of assessing what youre saying with your eyes, posture, and handshake. Some of these people happen to be employed by the FBI and the CIA; others happen to be ordinary businessmen and women who are on the lookout for promising job candidates. Before you head into your next job interview, you should know all the ways in which youre being evaluated!
Some people are seemingly born knowing how to win over potential employers. These men and women know how to flash the smile, shake the hand, nod at the right times, and land any position they go after. And then there are those who suffer through every job interview (and suffer is not too strong a word).
The first group has a handle on how to behave professionally, even if they actually have no clue as to what theyre doing in any other part of their career. The latter group either doesnt know about playing the part or doesnt put much stock in it. In fact, these people often feel that their unwillingness to go with the flow is what sets them apart from the other candidates and is the very thing thats going to win them the position theyre after! Unfortunately, theyre often wrong.
When youre vying for an entry-level position in the corporate world, conformity is often your best shot at landing the job. Dont worry youll have plenty of time to make your mark once youve set up camp inside the company, but first you need to show the powers that be that youre a team player. And every member of the team displays a few common characteristics through his body language.
An Exception
In an extremely creative environment, where conformity is synonymous with poor job performance, its often wise to take the Im-a-complete-original stance. In fact, the interview may be a look at your portfolio and an assessment of just how eccentric youre capable of being.
When you sit down with an employer, you want to send the following unspoken messages:
- Im interested in this company.
- Im confident I can do this job well.
- Im eager to be part of the team.
While its important to be articulate during your time in the hot seat, its just as important to back up your words with the correct gestures. You can tell your interviewer how confident you are, but if youre gnawing at your fingernails while youre saying it, youre sending him a definite mixed message. Nail biting may be the thing you do to pass the time, but its perceived as a nervous habit.
Part of the message you want to convey with your body language is that this is where you plan on hanging your hat for the next several years (even if you have absolutely no intention of staying longer than six months). Companies dont want to spend money training an employee who isnt going to stay with them.
Remember when your grandma would say, Stand up straight! as she smacked you between the shoulder blades? Your grandma knew that good posture conveys a positive message to the outside world. When you stand or sit straight up as opposed to slouching you look bigger. You appear ready to take on the world. When you sit up straight in an interview, you show that youre alert, interested, and eager. This may sound like a minor detail, but it might be the thing that sets you apart from other job seekers.
Posture is part of projecting confidence, and confidence is vital to landing a job.
Every office deals with crises and stressful situations. Your interviewer might specifically be looking for someone who can handle situations with ease (someone wholl drive a hard bargain with business contacts) and not succumb to the pressures associated with doing business (you wont allow clients to take advantage of you or your company).
Good posture gives you an instant attitude and sends out an unmistakable message to other people. Slouchers tend to be viewed as less confident, more nervous, less outgoing people. In an office setting, good posture makes you look like youre capable; poor posture makes you look world-weary.
People who stand tall appear to be comfortable in their own skin. Theyre ready to meet challenges head-on and tackle any problems that come their way. When you sit tall in an interview, you project the image of confidence something your potential employer wants to see even if youre shaking in your high-heeled boots (or loafers).
Posturing yourself correctly in an interview begins with your spine and ends with your legs. Sitting up straight is a good start, but if you let your lower body go wild, no ones going to notice how confident your upper body appears to be.
When you seat yourself in an interview, you want to square your shoulders and angle your body toward your interviewer. This simply means that you want your body to be facing him. Its not such a difficult task, actually; you want to avoid sitting so your head is turned toward the interviewer but your lower body is turned away from him, a position that can make you appear uninterested or shy. Angling yourself away from another person is an attempt to distance yourself from him and is seen in situations from which theres no immediate escape (like a job interview). You cant increase the physical distance between yourself and the other person by pulling your chair to the other side of the room, so you angle yourself away from him instead.
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