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Joan Lambert - MOS 2013 Study Guide for Microsoft Outlook

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Joan Lambert MOS 2013 Study Guide for Microsoft Outlook
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MOS 2013 Study Guide for Microsoft Outlook: summary, description and annotation

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Demonstrate your expertise with Microsoft Office! Designed to help you practice and prepare for the 2013 Outlook Microsoft Office Specialist (MOS) exam, this all-in-one study guide features:

  • Full, objective-by-objective exam coverage
  • Easy-to-follow procedures and illustrations to review essential skills
  • Hands-on practice tasks to apply what youve learned; files included
  • Use the in-depth exam prep, practice, and review to help advance your proficiency with Microsoft Officeand earn the credential that proves it!

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MOS 2013 Study Guide for Microsoft Outlook
Joan Lambert
Published by Microsoft Press
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A Note Regarding Supplemental Files

Supplemental files and examples for this book can be found at http://examples.oreilly.com/9780735669222-files/. Please use a standard desktop web browser to access these files, as they may not be accessible from all ereader devices.

All code files or examples referenced in the book will be available online. For physical books that ship with an accompanying disc, whenever possible, weve posted all CD/DVD content. Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to .

Introduction

The Microsoft Office Specialist (MOS) certification program has been designed to validate your knowledge of and ability to use programs in the Microsoft Office 2013 suite of programs, Microsoft Office 365, and Microsoft SharePoint. This book has been designed to guide you in studying the types of tasks you are likely to be required to demonstrate in Exam 77-423: Microsoft Outlook 2013.

Who this book is for

MOS 2013 Study Guide for Microsoft Outlook is designed for experienced computer users seeking Microsoft Office Specialist certification in Outlook 2013.

The MOS exams for individual programs are practical rather than theoretical. You must demonstrate that you can complete certain tasks or projects rather than simply answering questions about program features. The successful MOS certification candidate will have at least six months of experience using all aspects of the application on a regular basisfor example, using Outlook at work or school to create and send messages, format message content, organize and manage messages, schedule appointments and events, manage meetings, create notes and journal entries, track tasks, store contact information, locate information, and print and save information. You should also know how to customize Outlook settings and automate tasks within Outlook.

As a certification candidate, you probably have a lot of experience with the program you want to become certified in. Many of the procedures described in this book will be familiar to you; others might not be. Read through each study section and ensure that you are familiar with not only the procedures included in the section, but also the concepts and tools discussed in the review information. In some cases, graphics depict the tools you will use to perform procedures related to the skill set. Study the graphics and ensure that you are familiar with all the options available for each tool.

How this book is organized

The exam coverage is divided into chapters representing broad skill sets that correlate to the functional groups covered by the exam, and each chapter is divided into sections addressing groups of related skills that correlate to the exam objectives. Each section includes review information, generic procedures, and practice tasks you can complete on your own while studying. When necessary, we provide practice files you can use to work through the practice tasks. You can practice the procedures in this book by using the practice files supplied or by using your own files.

Download the practice files

Before you can complete the practice tasks in this book, you need to download the books practice files to your computer. These practice files can be downloaded from the following page:

http://aka.ms/mosOutlook2013/files

Important

The Outlook 2013 program is not available from this website. You should purchase and install that program before using this book.

If you would like to be able to refer to the completed versions of practice files at a later time, you can save the practice files that you modify while working through the practice tasks in this book. If you save your changes and later want to repeat the practice task, you can download the original practice files again.

The following table lists the practice files for this book.

Folder and chapter

Files

MOSOutlook2013\Objective1

n/a

MOSOutlook2013\Objective2

Outlook_2-1a.docx

Outlook_2-1b.pptx

Outlook_2-2.docx

MOSOutlook2013\Objective3

Outlook_3-2.docx

MOSOutlook2013\Objective4

Outlook_4-1.png

Adapting exercise steps

The screen images shown in this book were captured at a screen resolution of 1024 x 768, at 100 percent magnification. If your settings are different, the ribbon on your screen might not look the same as the one shown in this book. For example, you might have more or fewer buttons in each of the groups, the buttons you have might be represented by larger or smaller icons than those shown, or the group might be represented by a button that you click to display the groups commands. As a result, exercise instructions that involve the ribbon might require a little adaptation. Our instructions use this format:

  • On the Insert tab, in the Illustrations group, click the Chart button.

If the command is in a list or on a menu, our instructions use this format:

  • On the Home tab, in the Editing group, click the Find arrow, and then click Advanced Find .

Tip

On subsequent instances of instructions located on the same tab or in the same group, the instructions are simplified to reflect that weve already established the working location.

If differences between your display settings and ours cause a button to appear differently on your screen from the way it does in this book, you can easily adapt the steps to locate the command. First click the specified tab, and then locate the specified group. If a group has been collapsed into a group list or under a group button, click the list or button to display the groups commands. If you cant immediately identify the button you want, point to likely candidates to display their names in ScreenTips.

If you prefer not to have to adapt the steps, set up your screen to match ours while you read and work through the exercises in this book.

In this book, we provide instructions based on the traditional keyboard and mouse input methods. If youre using the program on a touch-enabled device, you might be giving commands by tapping with a stylus or your finger. If so, substitute a tapping action any time we instruct you to click a user interface element. Also note that when we tell you to enter information, you can do so by typing on a keyboard, tapping an on-screen keyboard, or even speaking aloud, depending on your computer setup and your personal preferences.

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