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ISBN-10: 0-13-567279-1
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Shelley Gaskin, Series Editor, is a professor in the Business and Computer Technology Division at Pasadena City College in Pasadena, California. She holds a bachelors degree in Business Administration from Robert Morris College (Pennsylvania), a masters degree in Business from Northern Illinois University, and a doctorate in Adult and Community Education from Ball State University (Indiana). Before joining Pasadena City College, she spent 12 years in the computer industry, where she was a systems analyst, sales representative, and director of Customer Education with Unisys Corporation. She also worked for Ernst & Young on the development of large systems applications for their clients. She has written and developed training materials for custom systems applications in both the public and private sector, and has also written and edited numerous computer application textbooks.

This book is dedicated to my husband Fred, and to my students, who inspire me every day.

Alicia Vargas is a faculty member in Business Information Technology at Pasadena City College. She holds a masters and a bachelors degree in business education from California State University, Los Angeles, and has authored several textbooks and training manuals on Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

This book is dedicated with all my love to my husband Vic, who makes everything possible; and to my children Victor, Phil, and Emmy, who are an unending source of inspiration and who make everything worthwhile.

Debra Geoghan is a Professor of Computer Science in the STEM department at Bucks County Community College, teaching computer classes ranging from basic computer literacy to cybercrime, computer forensics, and networking. She has certifications from Microsoft, CompTIA, and Apple. Deb has taught at the college level since 1996 and also spent 11 years in the high school classroom. She holds a B.S. in Secondary Science Education from Temple University and an M.A. in Computer Science Education from Arcadia University.

Throughout her teaching career Deb has worked with educators to integrate technology across the curriculum. At BCCC she serves on many technology committees, presents technology workshops for BCCC faculty, and heads the Computer Science Area. Deb is an avid user of technology, which has earned her the nickname gadget lady.

This book is dedicated to my colleagues and students at Bucks County Community College: for your suggestions and encouragement throughout this process. You inspire me every day. And most importantlymy family. My husband and sons for your patience, help, and loveI couldnt have done this without your love and support.