Eric Butow - MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO-100

1. Chapter 1
2. Chapter 2
3. Chapter 3
4. Chapter 4
5. Chapter 5
6. Chapter 6

Eric Butow

Copyright 2021 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 9781119718260

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To my family and friends

I have many people to thank, starting with my literary agent, Matt Wagner. He connected me with Sybex to write this book and managed our relationship well. Next, I want to give a shoutout to my excellent production team: Gary Schwartz, Barath Kumar Rajasekaran, Christine O'Connor, and senior acquisitions editor Kenyon Brown.

And, as always, I want to thank my family and friends for their everlasting support. I couldn't write this book without them.

Eric Butow is the owner of Butow Communications Group (BCG) in Jackson, California. BCG offers website development, online marketing, and technical writing services. Eric is a native Californian who started working with his friend's Apple II Plus and Radio Shack TRS80 Model III in 1980 when he lived in Fresno, California. He learned about programming, graphic design, and desktop publishing in the Fresno PC Users Group in his professional career, and when he started BCG in 1994.

Eric has written 37 other technical books as an author, a coauthor, or in one case, a ghostwriter. Most of Eric's works were written for the general book market, but some were written for specific clients, including HP and F5 Networks. Two of his books have been translated into Chinese and Italian. Eric's most recent books are Programming Interviews for Dummies (For Dummies, 2019) with John Sonmez, Instagram for Dummies (For Dummies, 2019) with Jenn Herman and Corey Walker, and Ultimate Guide to Social Media Marketing (Entrepreneur Press, 2020) with Mike Allton, Jenn Herman, Stephanie Liu, and Amanda Robinson.

Upon his graduation from California State University, Fresno in 1996 with a master's degree in communication, Eric moved to Roseville, California, where he lived for 13 years. Eric continued to build his business and worked as a technical writer for a wide variety of businesses, from startups to large companies, including Intel, Wells Fargo Wachovia, TASQ Technology, Cisco Systems, and HewlettPackard. Many of those clients required their technical writers to know Microsoft Word, which Eric has used since the early 1990s. From 1997 to 1999, during his off time, Eric produced 30 issues of Sacra Blue, the awardwinning monthly magazine of the Sacramento PC Users Group.

When Eric isn't working in (and on) his business or writing books, you can find him enjoying time with friends, walking around the historic Gold Rush town of Jackson, and helping his mother manage her infant and toddler daycare business.

Kristen Merritt is an experienced technical editor who has reviewed books for several publishers, including Wiley and Microsoft Press. Kristen spent 12 years in technical sales, and she is currently employed as a digital marketer.

MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO100 is written to help you become a Microsoft Certified Office Specialist for Microsoft Word, which is a component of the Microsoft 365 suite of productivity applications to which you can subscribe. You can also use this book with the onetime purchase version of Word, which Microsoft calls Word 2019.

Microsoft 365 allows you to use the different versions of Word on many platforms, including Windows, macOS, iOS, iPadOS, and Android. You can even use the web version of Word on the free online version of Microsoft 365. This book, however, talks about using the most popular version of Word on the most popular operating system, which happens to be Word for Microsoft 365 running on Windows 10.