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Alan Downs - Beyond the Looking Glass: Overcoming the Seductive Culture of Corporate Narcissism

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Beyond the Looking Glass: Overcoming the Seductive Culture of Corporate Narcissism: summary, description and annotation

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How can you cure a sickness when you dont know its cause? Many of todays corporations are exhibiting the disturbing symptoms of a hard-to-define illness. You see signs of the malady in numerous ways: irrational decision-making, massive downsizings, excessive executive pay, low morale, and a sense of isolation among employee. At some companies theres an even odder symptom: workaholic managers who seem indifferent to what theyre working so hard at. Whats going on here? Alan Downs, a noted author and organizational psychologist, has identified a root cause of this baffling and destructive ailment and given it a name. He calls it corporate narcissism. In Beyond the Looking Glass, he diagnoses this syndrome and explores ways to cure it. With dozens of vivid, real-life examples, Beyond the Looking Glass uncovers destructive cases of corporate narcissism and describes healthy companies that have resisted this negative force. Downs points the way to some powerful solutions for overcoming narcissism. If you are at a high level in your company, the book shows you how to create an organizational environment that doesnt tolerate extreme narcissistic behavior. If you work for or with a corporate narcissist, Beyond the Looking Glass shows you numerous self-defense techniques for survival. Ultimately, Beyond the Looking Glass poses the central question: What is the purpose of an organization? For companies like Levi Strauss, Starbucks, Nordstroms, and others cited in this book, the purpose goes far beyond profits. Making money is important, certainly - but equally critical are producing excellent products and services as well as providing a satisfying and rewarding place to work. In such a place, employees reward the company with their creativity, loyalty, and energy. Thats profitable for all. Read more...
Abstract: Corporate narcissism is described as a relentless pursuit of profit at the expense of employees, this obsession is examined and positive actions to overcome it are suggested. The book also describes how companies have overcome the problem, and the needs of the individual in the business environment Read more...

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BEYOND THE LOOKING GLASS title Beyond the Looking Glass - photo 1
BEYOND THE LOOKING GLASS

title:Beyond the Looking Glass : Overcoming the Seductive Culture of Corporate Narcissism
author:Downs, Alan.
publisher:AMACOM Books
isbn10 | asin:0814403433
print isbn13:9780814403433
ebook isbn13:9780585031156
language:English
subjectIndustrial management--United States, Profit, Narcissism.
publication date:1997
lcc:HD70.U5D68 1997eb
ddc:658
subject:Industrial management--United States, Profit, Narcissism.
BEYOND THE LOOKING GLASS
Overcoming the Seductive Culture of Corporate Narcissism
Alan Downs
AMACOM
American Management Association
New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Downs, Alan.
Beyond the looking glass: overcoming the seductive culture of corporate
narcissism / Alan Downs.
p. cm.
Includes bibliographical references and index.
ISBN 0-8144-0343-3
1. industrial managementUnited States. 2. Profit.
3. Narcissism. I. Title.
HD70. U5D68 Picture 2Picture 31997
658dc21Picture 4Picture 5Picture 6Picture 7Picture 896-52475
Picture 9Picture 10Picture 11Picture 12Picture 13Picture 14CIP
1997 Alan Downs.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced,
stored in a retrieval system,
or transmitted in whole or in part,
in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise,
without the prior written permission of AMACOM,
a division of American Management Association,
1601 Broadway, New York, NY 10019.
Printing Number
10 9 8 7 6 5 4 3 2
To Kevin Sloan
Page vii
Contents
Preface
ix
Introduction: Battling for the Soul of Corporate America
1
Section 1: The Corporate Narcissist
9
One Image Is All That Matters
11
Two Building the Empire: Management Style of a Narcissist
31
Section 2: Narcissism in the Organization
75
Three The Narcissistic Organization
77
Four Where Winning Is All That Matters
91
Five Profit and the Dark Side
111
Six Corporate Evangelists and Chronic Campaigns
127
Section 3: Beyond Narcissism
137
Seven The Organization as Reluctant Host
139
Eight How to Work in the Narcissistic Organization
161
Page viii
Nine A Second-Helping of Success
177
Ten Looking at Ourselves
193
Epilogue: Reversing the Flow
203
Notes
211
Index
215
Page ix
Preface
The last quarter-century has brought pandemic change to corporate America. As the twentieth century draws to a close, the grand old institutions of commerce are being transformed at a speed and degree never before seen. Ostensibly made to solve fundamental and persistent problems, these changes have failed to produce their guarantee: a more efficient and productive enterprise. The sad truth is that many corporations are limping into the millennium with a dazzling facelift and a
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