Joseph Grenny - Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition

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We dedicate this book to Celia, Louise, Bonnie, Linda, and Alanwhose support is abundant, whose love is nourishing, and whose patience is just shy of infinite.

And to our children Christine, Rebecca, Taylor, Scott, Aislinn, Cara, Seth, Samuel, Hyrum, Amber, Megan, Chase, Hayley, Bryn, Amber, Laura, Becca, Rachael, Benjamin, Meridith, Lindsey, Kelley, Todd, Spencer, Steven, Katelyn, Bradley, Anna, Sara, Rebecca, Maren, Tessa, and Henry, who have been a wonderful source of learning.

And to our extended family of hundreds of colleagues, tens of thousands of certified trainers, and millions of clients who have shared the journey that brought these ideas to their present form. They have been the models of what works. And to our patient partners as weve labored through our own Crucial Conversations. We are honored today to be part of a global community of gifted teachers and practitioners who dedicate their lives to both living and sharing principles that make the world work better for everyone.