Thomas L. Quick - Successful Team Building (Worksmart Series)

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title	:	Successful Team Building WorkSmart Series
author	:	Quick, Thomas L.
publisher	:	AMACOM Books
isbn10 | asin	:	0814477941
print isbn13	:	9780814477946
ebook isbn13	:	9780585026855
language	:	English
subject	Teams in the workplace.
publication date	:	1992
lcc	:	HD66.Q53 1992eb
ddc	:	658.4/02
subject	:	Teams in the workplace.

SUCCESSFUL TEAM BUILDING

Page ii The WorkSmart Series The Basics of Business Writing Commonsense Time Management How to Speak and Listen Effectively Successful Team Building

Page iii SUCCESSFUL TEAM BUILDING THOMAS L. QUICK AMERICAN MANAGEMENT ASSOCIATION THE WORKSMART SERIES

Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Quick, Thomas L. Successful team building / Thomas L. Quick. p. cm.(The WorkSmart series) ISBN 0-8144- 7794-1 1. Workgroups. I. Title. II. Title: Team building. III. Series. HD66.Q53 1992 658.4'02dc2092-3224 CIP 1992 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 20 19 18 17 16 15

Page v CONTENTS PREFACE vii PART I. THE NATURE AND BENEFITS OF A TEAM CHAPTER 1 What Is a Team? 3 CHAPTER 2 The Benefits of a Team 13 CHAPTER 3 Leadership in Team Building 15 CHAPTER 4 The Importance of Participative Management 25 CHAPTER 5 The Stages in Building a Team 28 PART II. How PEOPLE WORK EFFECTIVELY IN A TEAM CHAPTER 6 Helping Team Members Build Commitment 33 CHAPTER 7 Team-Building Roles 40 CHAPTER 8 Team-Subverting Roles 47

Page vi PART III. COMMUNICATION AND CONFLICT IN A TEAM CHAPTER 9 Communicating in a Team 55 CHAPTER 10 Dealing With Conflict in a Team 67 PART IV. CREATIVITY AND EFFECTIVENESS IN TEAM MEETINGS CHAPTER 11 Group Problem Solving and Decision Making 75 CHAPTER 12 Holding Effective Meetings 79 PART V. EVALUATING AND REWARDING TEAM PROGRESS CHAPTER 13 Team Performance Evaluation 91 CHAPTER 14 Rewarding Successful Team Performance 96

Page vii PREFACE The team concept has traditionally been very important in most organizations. You frequently hear the expressions "teamwork" and "being a team player." Yet despite the widespread talk about team effort, it's probably true that most people, on the work scene or in their personal affiliations, have not actually had a true team experience. People can work in the same department for years, serve on committees, meet in management groups regularly, and still not be a part of a team.

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