Joseph T. Straub - The Successful New Manager (Worksmart Series)

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Page i THE SUCCESSFUL NEW MANAGER

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title	:	The Successful New Manager Worksmart Series
author	:	Straub, Joseph T.
publisher	:	AMACOM Books
isbn10 | asin	:	0814478344
print isbn13	:	9780814478349
ebook isbn13	:	9780585025872
language	:	English
subject	Management.
publication date	:	1994
lcc	:	HD31.S69656 1994eb
ddc	:	658.4
subject	:	Management.

Page ii The WorkSmart Series The Basics of Business Writing Commonsense Time Management Effective Employee Orientation Essentials of Total Quality Management Goal Setting Greater Customer Service on the Telephone How to Become a Skillful Interviewer How to Recognize & Reward Employees How to Speak and Listen Effectively The Power of Self-Esteem Productive Performance Appraisals Resolving Conflicts on the Job The Successful New Manager Successful Team Building

Page iii THE SUCCESSFUL NEW MANAGER Joseph T. Straub AMERICAN MANAGEMENT ASSOCIATION THE WORKSMART SERIES New York Atlanta Boston Chicago Kansas City .San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 135 West 50th Street, New York, NY 10020. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Straub, Joseph T The successful new manager /Joseph T Straub. p. cm. ISBN 0-8144-7834-4 1. Management. I. Title. HD31.S69656 1994 658.4-dc2094-18779 CIP 1994 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in anyform or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 135 West 50th Street, New York, NY 10020. Printing number 10 9 8 7 6 5 4

Page v For my wife, Pat, and our daughter, Stacey, with all my love

Page vii CONTENTS PREFACE ix CHAPTER 1 Needed: A New Perspective 1 CHAPTER 2 Managing Your Time 9 CHAPTER 3 Setting Goals and Planning 16 CHAPTER 4 Leading Your People 24 CHAPTER 5 Team Building 34 CHAPTER 6 Making Effective Decisions 42 CHAPTER 7 Delegating Authority 51 CHAPTER 8 Hiring and Orienting New Employees 61 CHAPTER 9 Motivating People to Do Their Best 71 CHAPTER 10 Appraising Performance 80

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